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It Support Engineer Ii Jobs (NOW HIRING)

TKO

IT Support Engineer

Dallas, TX · On-site

The IT Support Engineer plays a crucial role in delivering technical support to employees, ensuring effective troubleshooting across various IT systems and maintaining high service standards.

Anthropic

IT Support Engineer

Seattle, WA · On-site

We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment. Anthropic is growing fast, and our IT operations need to keep pace. That ...

UBEO

IT Support Engineer

Fort Worth, TX · On-site

Engineering Manager FLSA Status: Full-Time / Exempt Range of Pay: DOE Purpose UBEO is a distributor ... Qualifications * 2+ years in an IT Support field * Professional IT Certifications, such as:

Validity

IT Support Engineer

Boston, MA · On-site

About the Role As an IT Support Engineer, you will play a role in selecting, installing, configuring, and maintaining core IT systems that drive our business operations. You will provide both in ...

TEKsystems

It Support Engineer

Fremont, NE · Hybrid

$33 - $43/hr

Tier 2 IT Support Specialist (Desktop Support) We are seeking a hands-on Tier 2 IT Support ... Ability to collaborate with engineering teams on deployments and upgrades * Willingness to travel ...

TunesMap

IT Support Engineer

Boston, MA

As an IT Engineer on our Global IT Operations team, you'll be a frontline technician providing ... Monitor the desktop support queue in Jira Service Management for incoming tier 1 & 2 level tickets ...

Poshmark

IT Engineer II

Redwood City, CA · On-site

$71K - $106K/yr

We are looking for a proactive and driven IT Support Engineer II with hands-on experience managing both Apple and Windows devices, using tools like Jamf Pro and VMWare Workspace One. This role is ...

Beacon Hill

Senior IT Support Engineer

Boston, MA

$85 - $100K/hr

Senior IT Support Engineer - Boston - $85-$100k Base Salary A global investment firm is hiring a Senior IT Support Engineer to lead L2/L3 support in their Boston office. This is a hands-on role ...

Photon

IT Support Engineer

Dallas, TX · On-site

... IT team for periodic maintenance ... Liaise with FedEx : 1) Handle domestic and international shipping of IT assets and documents 2) ...

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It Support Engineer Ii information

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How much do it support engineer ii jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for it support engineer ii in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some common challenges IT Support Engineer IIs face when supporting a large organization?

IT Support Engineer IIs in large organizations often handle diverse technical environments, which can include managing multiple operating systems, software applications, and network configurations. One common challenge is prioritizing and resolving a high volume of support tickets efficiently while ensuring minimal downtime for end users. Additionally, collaborating with other IT teams and departments is essential for troubleshooting complex issues that span across different systems. Staying current with rapidly evolving technologies and security protocols is also crucial to providing effective support.

What are IT Support Engineer II?

An IT Support Engineer II is an experienced technical professional who provides advanced support for computer systems, software, and networks within an organization. They typically handle more complex issues that cannot be resolved by entry-level support staff, including troubleshooting hardware and software problems, managing user accounts, and maintaining IT infrastructure. IT Support Engineer IIs also assist with system upgrades, documentation, and may help train junior team members. This role often acts as a bridge between frontline support and more specialized IT departments.

What are the key skills and qualifications needed to thrive as an IT Support Engineer II, and why are they important?

To thrive as an IT Support Engineer II, you need strong troubleshooting abilities, knowledge of operating systems (Windows, macOS, Linux), and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote management tools, and network diagnostics software is expected. Outstanding communication, patience, and problem-solving skills help you effectively assist users and collaborate with teams. These skills and qualifications are crucial for quickly resolving technical issues and maintaining smooth business operations.

What is the difference between It Support Engineer Ii vs It Support Engineer I?

AspectIt Support Engineer IIt Support Engineer II
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Experience1-2 years2-4 years
ResponsibilitiesBasic troubleshooting, user supportAdvanced troubleshooting, system management
Work EnvironmentHelp desk, on-site supportHelp desk, on-site and remote support

The main difference between an It Support Engineer I and an It Support Engineer II lies in experience, certifications, and responsibilities. The II role typically requires more experience and handles more complex issues, often involving system management tasks. Both roles are essential in IT support teams, with the II position representing a step up in technical expertise and independence.

More about It Support Engineer Ii jobs
What states have the most It Support Engineer Ii jobs? States with the most job openings for It Support Engineer Ii jobs include:
What job categories do people searching It Support Engineer Ii jobs look for? The top searched job categories for It Support Engineer Ii jobs are:
It Support Engineer Ii jobs near you
Infographic showing various It Support Engineer Ii job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 3% As Needed, 27% Full Time, 67% Part Time, 1% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.
IT Support Engineer

IT Support Engineer

TKO

Dallas, TX • On-site

Full-time

Posted 2 days ago

Job description

Job Summary:
TKO is a premium sports and entertainment company that operates globally, providing unique experiences at major events. The IT Support Engineer plays a crucial role in delivering technical support to employees, ensuring effective troubleshooting across various IT systems and maintaining high service standards.
Responsibilities:
• Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented
• Provide thoughtful end user computing support for diverse business units and different locations
• Maintain a flexible approach to work schedule with the occasional early starts and late finishes, subject to business requirements
• Adherence to and enforcement of all information security protocols
• Perform preliminary server administration and manage the network connectivity
• Help champion, deploy, and support new technologies to address business needs
• Demonstrate excellent communication skills, integrate well at all levels and be able to work independently
• A strong ability to remain focused with a professional and flexible attitude while multi- tasking
• Always maintain complete confidentiality and discretion
• Participate in moves and changes as they relate to the technology environment
• Occasional travel and occasional on-call escalation support
Qualifications:
Required:
• Previous experience in a level one IT support role
• Administer, maintain, and support Microsoft Office productivity suite
• Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
• Remote access and VPN Configuration and Administration
• Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
• Enterprise Level AV Administration and Support
• Set up and support mobile devices and desktop telecommunications
• Strong customer service focus
• Solid technical expertise
• High level of responsiveness
• Ability to manage and prioritize multiple requests
• Excellent service standards
• Ability to work independently
• Excellent communication skills
• Ability to remain focused with a professional and flexible attitude while multi-tasking
• Ability to maintain complete confidentiality and discretion
• Participation in moves and changes as they relate to the technology environment
• Occasional travel and occasional on-call escalation support
• Ability to identify and escalate trends for attention
• In-depth understanding, curiosity, and desire to learn about the technical environment
• Exceptional interpersonal skills to engage and support stakeholders at all levels
• Understanding the needs of the business
Company:
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. Founded in 2023, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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