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Cloud Support Engineer Ii Jobs (NOW HIRING)

Sonsoft Inc

Cloud Support Engineer

Bothell, WA

$62.25 - $83.25/hr

Atleast 2 Years of Experience in Linux * Atleast 3 Years of Experience in Cloud Foundry. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Jobsbridge

Cloud Support Engineer

San Ramon, CA · On-site

Java, .NET, Node.js, PHP, Python, Ruby Familiarity with 1 or more version control (Git, Perforce, SVN, TFVC) Chef/Puppet experience or DevOps background Exposure to Virtualization (Hypervisors ...

Futurex

Senior Cloud Support Engineer

Bulverde, TX · On-site

We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to troubleshoot and resolve complex issues in customer technical ...

Crusoe

Senior Cloud Support Engineer

Dallas, TX · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

ASM Research

Cloud Support Engineer I (Day)

Reston, VA · On-site

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft ... Bachelor of Science in CS, or other technical discipline is preferred. * 2 years operations ...

Crusoe

Senior Cloud Support Engineer

Dallas, TX · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

New York, NY · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

ASM Research

Cloud Support Engineer I (Day)

Redmond, WA · On-site

The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft ... Bachelor of Science in CS, or other technical discipline is preferred. * 2 years operations ...

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All JobsCloud Support Engineer Ii Jobs

Cloud Support Engineer Ii information

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How much do cloud support engineer ii jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for cloud support engineer ii in the United States is $62.89, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.63 per hour, depending on experience, location, and employer.

What is a cloud support engineer II?

A Cloud Support Engineer II is a mid-level technical professional responsible for assisting customers with issues related to cloud computing platforms, such as AWS, Azure, or Google Cloud. They troubleshoot complex problems, provide technical support, and help ensure smooth operation of cloud-based infrastructure and services. This role typically involves collaborating with internal teams, documenting solutions, and sometimes guiding clients through best practices for deploying and managing cloud resources. The 'II' indicates a higher level of experience and expertise compared to entry-level positions, often requiring deeper technical knowledge and problem-solving skills.

How does a cloud support engineer II typically collaborate with other teams to resolve complex technical issues?

As a Cloud Support Engineer II, you will frequently work cross-functionally with development, operations, and product teams to resolve customer issues that require deep technical expertise. This collaboration often involves troubleshooting escalated cases, sharing logs and diagnostics, and participating in incident reviews to identify root causes. Regular communication and documentation are key, as you may need to relay customer feedback to product teams or coordinate with engineers to deploy hotfixes. This teamwork not only enhances problem resolution but also provides insight into other areas of the organization and helps you build a broader technical network.

What are the key skills and qualifications needed to thrive as a cloud support engineer II, and why are they important?

To thrive as a Cloud Support Engineer II, you need a solid understanding of cloud platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and scripting, typically supported by a relevant degree or certifications like AWS Certified Solutions Architect or Microsoft Azure certifications. Familiarity with cloud management tools, ticketing systems, and monitoring solutions is essential for day-to-day operations. Strong problem-solving skills, effective communication, and the ability to work under pressure set outstanding engineers apart. These competencies ensure timely issue resolution, reliable cloud service delivery, and excellent customer support in complex technical environments.

What is the difference between Cloud Support Engineer Ii vs Cloud Support Engineer I?

AspectCloud Support Engineer ICloud Support Engineer II
Required CertificationsBasic cloud certifications (e.g., AWS Certified Cloud Practitioner)Advanced certifications (e.g., AWS Certified Solutions Architect)
Work EnvironmentEntry-level support, troubleshooting, customer interactionMore complex issue resolution, mentoring, higher responsibility
Employer & Industry UsageCommon in cloud service providers and tech companiesProgression within same companies, increased technical scope
Search & Comparison IntentUnderstanding entry-level rolesClarifying mid-level responsibilities

The main difference between Cloud Support Engineer I and II lies in experience, certifications, and complexity of tasks. Cloud Support Engineer II handles more advanced issues, requires higher certifications, and often mentors junior staff, reflecting a step up in technical expertise and responsibility.

More about Cloud Support Engineer Ii jobs

What job categories do people searching Cloud Support Engineer Ii jobs look for?

The top searched job categories for Cloud Support Engineer Ii jobs are:

Cloud Support Engineer Ii jobs near you
Infographic showing various Cloud Support Engineer Ii job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $130,802 per year, or $62.9 per hour.

Cloud Support Engineer

Sonsoft Inc

Bothell, WA

$62.25 - $83.25/hr

Full-time

Re-posted 12 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description
  • Atleast 1 Years of Experience in AWS.
  • Atleast 2 Years of Experience in Linux
  • Atleast 3 Years of Experience in Cloud Foundry.
Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 7 years of experience in IT
Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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