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Clinical Support Representative Jobs (NOW HIRING)

Description Clinical Support Representative - Remote Outside of California Remote | Full-Time | $18.50-$20.00/hr (DOE) Join IHS and discover more than a job: purpose in your work, room to grow ...

Clinical Support Representative

West Chester, PA · On-site

$15.75 - $20.50/hr

The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and ...

Clinical Support Representative

Exton, PA · On-site

$16 - $21/hr

The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and ...

Clinical Support Representative

Philadelphia, PA · On-site

$16.75 - $22/hr

The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and ...

Clinical Support Representative

Exton, PA · On-site

$16.25 - $20.25/hr

Clinical Support Representative Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders ...

Clinical Support Representative

Chalfont, PA · On-site

$16.25 - $20.25/hr

The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and ...

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Clinical Support Representative information

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$11

$18

$25

How much do clinical support representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for clinical support representative in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a clinical support representative?

Clinical Support Representatives are professionals who provide administrative and non-clinical assistance within healthcare settings, such as hospitals, clinics, or physicians' offices. Their responsibilities typically include scheduling appointments, managing patient records, handling billing and insurance inquiries, and serving as a liaison between patients and medical staff. They play a crucial role in ensuring that clinical operations run smoothly and that patients receive timely, accurate information and support. Excellent communication, organizational skills, and knowledge of healthcare systems are essential for this role.

How does a clinical support representative typically collaborate with clinical and administrative teams?

Clinical Support Representatives play a vital role in bridging communication between clinical staff, such as nurses and physicians, and administrative teams. They often coordinate patient scheduling, relay important information, and ensure that documentation is accurate and up to date. This role requires strong interpersonal skills and attention to detail, as it involves frequent interactions with both patients and healthcare professionals. Successful collaboration helps maintain smooth clinic operations and enhances patient care experiences.

What are the key skills and qualifications needed to thrive as a clinical support representative, and why are they important?

To thrive as a Clinical Support Representative, you need a solid understanding of medical terminology, administrative processes, and healthcare documentation, often supported by a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Strong interpersonal skills, problem-solving abilities, and attention to detail help you effectively communicate with patients and healthcare staff. These skills ensure efficient patient support, accurate information management, and a positive experience within healthcare environments.

What is the difference between Clinical Support Representative vs Medical Customer Service Representative?

AspectClinical Support RepresentativeMedical Customer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare facilities, clinics, or hospitalsCall centers, healthcare provider offices, or insurance companies
Employer & Industry UsageHospitals, medical device companies, healthcare providersInsurance companies, healthcare providers, medical supply companies
Common Search & Comparison IntentUnderstanding roles in healthcare supportCustomer service roles in healthcare settings

The Clinical Support Representative primarily works in healthcare environments, providing clinical assistance and support to medical staff, often requiring healthcare certifications. In contrast, the Medical Customer Service Representative focuses on handling patient or client inquiries, billing, and support via phone or email. Both roles involve communication skills and healthcare industry knowledge but differ in their focus—clinical support versus customer service.

More about Clinical Support Representative jobs

What states have the most Clinical Support Representative jobs?

States with the most job openings for Clinical Support Representative jobs include:

Infographic showing various Clinical Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,834 per year, or $18.7 per hour.

$16.50 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Description
Clinical Support Representative - Remote Outside of California
Remote | Full-Time | $18.50-$20.00/hr (DOE)
Join IHS and discover more than a job: purpose in your work, room to grow, balance you can count on, and benefits that back it all up.
Imaging Healthcare Specialists (IHS) is seeking a Clinical Support Representative to provide essential support to our radiology team by ensuring timely and accurate assignment of imaging studies for radiologist review and interpretation. In this role, you'll play a vital part in maintaining seamless workflows and high standards of patient care across outpatient facilities and hospital emergency departments.
What You'll Do
  • Assign imaging studies to radiologists for timely review and reporting.
  • Provide direct support to radiologists in both outpatient and emergency department settings.
  • Promptly communicate and escalate critical findings to the appropriate care teams.
  • Monitor and resolve worklist discrepancies by collaborating with imaging leaders, technologists, referring physicians, and radiologists.
  • Ensure all imaging studies are completed within defined Service Level Agreements (SLAs).
  • Maintain a strong sense of urgency in patient care, recognizing the impact of timely communication and interpretation.
  • Contribute to a culture of accuracy, professionalism, and collaboration in a fast-paced, high-volume environment.
What We're Looking For
  • High school diploma or equivalent required.
  • Minimum one (1) year of experience in a hospital emergency, urgent care, or radiology department preferred.
  • Solid knowledge of medical and radiology terminology and anatomy.
  • Excellent computer skills with the ability to navigate multiple platforms simultaneously.
  • Strong communication skills, both written and verbal, with attention to detail and professionalism.
  • Critical thinking, decision-making, and multitasking skills in high-pressure environments.
  • Ability to work independently with minimal supervision while maintaining accuracy and efficiency.
What We Offer
  • Competitive pay: $16.50-$19.00/hour, based on experience
  • 4 weeks of PTO for full-time team members
  • Annual compensation reviews
  • Comprehensive medical, dental, and vision coverage
  • HSA contributions and 401 (k) matching
  • Growth opportunities through cross-training, mentorship, and leadership development
  • Career advancement through our Lean Development and Leadership programs

Why Work at IHS
At IHS, you're more than an employee; you're a valued voice in shaping the future of patient care. We foster a culture of collaboration, transparency, and continuous improvement where every team member contributes to our mission of everyone's choice for imaging.
Imaging Healthcare Specialists is an Equal Opportunity Employer and ensures its employment decisions comply with all applicable federal and state regulations, including Title VII, the Age Discrimination in Employment Act, and the Rehabilitation Act of 1973.