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Clinical Support Representative Jobs (NOW HIRING)

Penn Medicine

Clinical Support Representative

Philadelphia, PA · On-site

$16.75 - $22/hr

The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and ...

Penn Medicine

Clinical Support Representative

Exton, PA · On-site

$16 - $21/hr

The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and ...

Penn Medicine

Clinical Support Representative

West Chester, PA · On-site

$15.75 - $20.50/hr

The Clinical Support Representative (CSR) supports the practice by performing clinical and administrative duties including assisting patients in exam rooms, updating documentation, and cleaning and ...

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Clinical Support Representative information

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$25

How much do clinical support representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for clinical support representative in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is a clinical support representative?

Clinical Support Representatives are professionals who provide administrative and non-clinical assistance within healthcare settings, such as hospitals, clinics, or physicians' offices. Their responsibilities typically include scheduling appointments, managing patient records, handling billing and insurance inquiries, and serving as a liaison between patients and medical staff. They play a crucial role in ensuring that clinical operations run smoothly and that patients receive timely, accurate information and support. Excellent communication, organizational skills, and knowledge of healthcare systems are essential for this role.

How does a clinical support representative typically collaborate with clinical and administrative teams?

Clinical Support Representatives play a vital role in bridging communication between clinical staff, such as nurses and physicians, and administrative teams. They often coordinate patient scheduling, relay important information, and ensure that documentation is accurate and up to date. This role requires strong interpersonal skills and attention to detail, as it involves frequent interactions with both patients and healthcare professionals. Successful collaboration helps maintain smooth clinic operations and enhances patient care experiences.

What are the key skills and qualifications needed to thrive as a clinical support representative, and why are they important?

To thrive as a Clinical Support Representative, you need a solid understanding of medical terminology, administrative processes, and healthcare documentation, often supported by a background in healthcare or customer service. Familiarity with electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Strong interpersonal skills, problem-solving abilities, and attention to detail help you effectively communicate with patients and healthcare staff. These skills ensure efficient patient support, accurate information management, and a positive experience within healthcare environments.

What is the difference between Clinical Support Representative vs Medical Customer Service Representative?

AspectClinical Support RepresentativeMedical Customer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHealthcare facilities, clinics, or hospitalsCall centers, healthcare provider offices, or insurance companies
Employer & Industry UsageHospitals, medical device companies, healthcare providersInsurance companies, healthcare providers, medical supply companies
Common Search & Comparison IntentUnderstanding roles in healthcare supportCustomer service roles in healthcare settings

The Clinical Support Representative primarily works in healthcare environments, providing clinical assistance and support to medical staff, often requiring healthcare certifications. In contrast, the Medical Customer Service Representative focuses on handling patient or client inquiries, billing, and support via phone or email. Both roles involve communication skills and healthcare industry knowledge but differ in their focus—clinical support versus customer service.

More about Clinical Support Representative jobs

What states have the most Clinical Support Representative jobs?

States with the most job openings for Clinical Support Representative jobs include:

What are popular job titles related to Clinical Support Representative jobs?

For Clinical Support Representative jobs, the most frequently searched job titles are:

Clinical Support Representative jobs near you
Infographic showing various Clinical Support Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,834 per year, or $18.7 per hour.

Clinical Support Representative

Montpelier, VT • On-site

Blue Cross and Blue Shield of Vermont
Insurance Services • 201 - 500 employees
Learn more about Blue Cross and Blue Shield of Vermontexternal

$20/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Clinical Support Representative

Blue Cross is hiring Clinical Support Representatives to work alongside our clinical review team as part of our Utilization Management department. Job responsibilities include verifying member benefits, provider networks, and prior approval requirements for authorization of services all in a call center type environment. Work hours are Monday-Friday 8:00-4:30.

Experience working in the medical field as an office assistant, medical coder, or Licensed Nursing Assistant is preferred and familiarity with medical terminology is helpful.

Starting pay at $20.00 per hour.

Location: If hired, there will be a six week in-person training program at our Berlin, Vermont office. Representatives will continue working on-site five days per week until proficiency has been demonstrated in performing the role independently. After this time, employees within a 50-mile radius will be expected to come to the office on Wednesdays with flexibility to work remotely the rest of the week.

Six-week paid training.

Robust benefits package including:

  • Health insurance (including vision)
  • Dental coverage (free to employees)
  • Wellness Program with a $500 year-end incentive
  • 401(k) with employer match
  • Life Insurance
  • Disability Insurance
  • Combined time off (CTO) – 20 days per year + 10 paid holidays
  • Tuition reimbursement
  • Student Loan Repayment
  • Dependent Caregiver Benefits
  • And more!

Diversity, Equity, and Inclusion: Blue Cross VT is committed to creating an inclusive environment where employees respect, appreciate, and value individual differences, both among ourselves and in our communities. We welcome applicants from all backgrounds and experiences to join us in our commitment to the health of Vermonters, outstanding member experiences, and responsible cost management for all the people whose lives we touch.

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