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Clinical Operations Manager Jobs in Chicago, IL (NOW HIRING)

Harmony Solutions INC

Be Seen First

Operations Manager

Lombard, IL · On-site

$80K - $100K/yr

PCE Operations Manager Location: Hybrid (Illinois Preferred) Department: Clinical Operations ... Our clinicians meet members where they are, helping them better understand their health ...

WovenX

Director of Clinical Operations

Chicago, IL · On-site +1

$165K - $200K/yr

Manage and grow a national network of advanced practice providers, ensuring provider engagement ... Lead operational escalations and continuous process improvement across the clinical platform. What ...

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All JobsClinical Operations JobsClinical Operations Manager JobsClinical Operations Manager Jobs in Chicago, IL

Clinical Operations Manager information

See Chicago, IL salary details

$36.1K

$101.1K

$192.3K

How much do clinical operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for clinical operations manager in Chicago, IL is $101,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $117,000.00 per year, depending on experience, location, and employer.

What does a clinical operations manager do?

A clinical operations manager or director is a health care professional who oversees the operations of a medical facility. Their duties include meeting regularly with department heads, reading assessments of employee productivity, and managing administrative tasks, such as budgeting and billing. Qualifications for a clinical operations manager include experience in medical administration, management skills, and organizational skills. An advanced degree in public health or health administration can significantly improve your job opportunities.

What is the difference between Clinical Operations Manager vs Clinical Research Coordinator?

AspectClinical Operations ManagerClinical Research Coordinator
CredentialsBachelor's degree in health sciences, management experienceBachelor's degree in health or life sciences, research training
Work EnvironmentOversees multiple clinical trials, manages teamsAssists with daily trial activities, data collection
Employer & IndustryPharmaceutical companies, CROs, hospitalsResearch institutions, hospitals, clinical sites

The Clinical Operations Manager focuses on overseeing entire clinical trial operations, managing teams, and ensuring compliance. In contrast, the Clinical Research Coordinator handles the day-to-day activities at trial sites, such as patient recruitment and data collection. Both roles require related credentials and work within the clinical research industry, but their responsibilities and scope differ significantly.

How much do clinical operations managers make?

Clinical operations managers in the US typically earn between $80,000 and $130,000 annually, with the median salary around $105,000. Compensation varies based on experience, location, and the size of the organization, and often includes benefits such as health insurance and bonuses.

What are the key skills and qualifications needed to thrive as a clinical operations manager, and why are they important?

To thrive as a Clinical Operations Manager, you need expertise in clinical trial management, regulatory compliance, and healthcare operations, usually supported by a degree in a health-related field and relevant experience. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and certifications such as ACRP or SOCRA are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for this role. These skills ensure efficient trial execution, regulatory adherence, and successful coordination across teams and stakeholders.

What are the main challenges clinical operations managers face when overseeing multiple clinical trials simultaneously?

Clinical Operations Managers often juggle several clinical trials at once, which can present challenges such as maintaining consistent quality across studies, ensuring timely patient recruitment, and managing diverse teams. They must coordinate with cross-functional departments, address regulatory compliance, and troubleshoot unforeseen issues, all while staying on schedule and within budget. Effective organizational skills, proactive communication, and adaptability are essential for overcoming these challenges and ensuring successful trial outcomes.

What is a clinical operations manager?

Clinical Operations Managers are professionals responsible for overseeing the day-to-day administrative and operational functions of clinical trials or healthcare facilities. They ensure that clinical protocols are followed, resources are efficiently allocated, and regulatory compliance is maintained. These managers coordinate between healthcare staff, researchers, and external partners to facilitate smooth clinical operations and high-quality patient care. Their role is essential in ensuring that clinical services or trials are delivered effectively, safely, and on schedule.
More about Clinical Operations Manager jobs
What are the most commonly searched types of Clinical Operations jobs in Chicago, IL? The most popular types of Clinical Operations jobs in Chicago, IL are:
What are popular job titles related to Clinical Operations Manager jobs in Chicago, IL? For Clinical Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Clinical Operations Manager jobs in Chicago, IL look for? The top searched job categories for Clinical Operations Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Clinical Operations Manager jobs? Cities near Chicago, IL with the most Clinical Operations Manager job openings:
Clinical Operations Manager jobs near you
Infographic showing various Clinical Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $101,074 per year, or $48.6 per hour.

Clinical Operations Manager

NORTHSHORE HEALTH CENTERS

Portage, IN • On-site

Other

Posted 9 days ago

Job description

Job Code /
Job Title
1822
Clinical Operations Manager
Position Overview
FLSA Status
Salaried / Exempt
Department
Clinical Operations
Reports to
Director of Clinical Operations
Management Position
Yes
OSHA Classification
Category 2
Last Reviewed and Updated
Position Details
Summary/Objective
The Clinical Operations Manager will manage the clinical support team members in their assigned region and collaborate with others in the leadership team to ensure full integration of clinical functions into the operations of the health center. They will oversee clinical performance, including development and implementation of protocols and standardization of workflow.
Essential Functions
  • Foster a positive and supportive work environment
  • Sets performance objective and goals for assigned clinical staff
  • Conducts and reviews monthly chart audits with staff, and initiates corrections as needed
  • Assists with staff training and development, in collaboration with the Clinical Education Team
  • Ensuring clinical staff's tasks are completed in a timely manner
  • Initiating all corrective action and performance improvement plans for assigned clinical staff
  • Reviewing staff competencies are completed timely
  • Monitoring clinical staff processes and workflow issues
  • Review and maintain clinical supply ordering and reviewing inventory and PAR levels
  • Managing internal and external communication with clinical staff
  • Enforcing chain of command with assigned staff
  • Hiring staff and monitoring staffing needs/coverage
  • Collaborating with the Quality team on performance metrics and gaps in care
  • Management of all VFC ordering and data logger downloads for assigned health centers, in addition to VFC temperature excursions, returns, decrementing, and reconciliation
  • Provides coverage for other regions, as needed for absences, included by not limited to providing clinical staff coverage
  • Develop protocol and procedures to improve staff productivity and morale in collaboration with Risk Management team
  • Train and review huddle processes with Practice Managers/new staff
  • Monitor and manage assigned clinical staff schedules in Teams, including all time/attendance concerns
  • Completes Quest billing trailers and failed lab reports to resolve patient lab billing issues
  • Perform other necessary duties, as required by NorthShore, to maintain PCMH/HRSA compliance

*These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion.
Competencies
  • Planning and strategic foresight
  • Responsible Decision Making and Problem Solving
  • Integrity and accountability
  • Innovation and creativity
  • Adaptive and flexible
  • Leadership, teamwork, and conflict resolution
  • Professionalism and work ethic
  • Empathy

Work Environment
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.
Travel
Travel outside of Northshore locations will be rare for this position
Required Role Qualifications
  • Minimum required education per state of Indiana/HRSA
  • Certified/Registered Medical Assistant, Licensed Practical Nurse, Advanced Practical Nurse or Registered

Nurse licensing
  • Minimum of 3 years of experience working within healthcare or a healthcare related setting
  • Valid certification in a healthcare related field, in lieu of an Associate's and/or Bachelor's degree

Preferred Role Qualifications
  • Three years of supervisory experience in an outpatient healthcare clinic.
  • Associate's Degree and/or Bachelor's Degree in Healthcare Administration or related field

Required Skills
  • Ability to analyze situations and solve problems at strategic and tactical levels
  • Excellent interpersonal and customer service skills
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
  • Practiced at organization and planning
  • Employ Critical thinking and problem solving
  • Maintains composure and operates with emotional intelligence
  • Ethical reasoning and decision-making
  • Strong attention to detail
  • Receptive and responsive to feedback
  • Excellent verbal and written communication skills
  • Time management, prioritization, and sense of urgency
  • Proficient with Microsoft Office Suite or related software

Physical, Visual, and Audible Requirements
Physical Requirements
Activity
Occasionally (1 -33%)
Frequently (34-66%)
Continuously (67-100%)
  1. Sitting

x
  1. Walking

x
  1. Standing

x
  1. Bending

x
  1. Squatting/Crouching

x
  1. Climbing

x
  1. Kneeling

x
  1. Twisting/Turning

x
  1. Hand dexterity/Fine Motor Manipulation

x
  1. Lifting 0 - 50lbs

x
  1. Lifting 50+lbs

x
  1. Carrying 0 - 50lbs

x
  1. Carrying 50+lbs

x
  1. Pushing 0 - 300lbs

x
Visual & Audible Requirements - Employee mark an "x" for "YES" or "NO"
Activity
Yes
No
Can see without corrective eyewear
Can differentiate colors/see color differences clearly
Can hear without hearing assistance
  1. I acknowledge that I may be exposed to infectious and contagious diseases.
  2. I acknowledge that I may be in contact with patients under a wide variety of circumstances.
  3. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures.
  4. I acknowledge that I may occasionally be subject to irregular working hours.
  5. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.

*Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

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