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Clinical Operations Assistant information

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How much do clinical operations assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for clinical operations assistant in Minnesota is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a clinical operations assistant, and why are they important?

To thrive as a Clinical Operations Assistant, you need strong organizational skills, attention to detail, and familiarity with healthcare protocols, typically supported by a relevant associate’s or bachelor’s degree. Proficiency with clinical trial management systems (CTMS), electronic medical records (EMR), and Microsoft Office Suite is commonly required. Effective communication, multitasking, and problem-solving abilities help you excel when coordinating between clinical staff and patients. These skills ensure efficient clinical workflows, regulatory compliance, and smooth operations in a healthcare or research setting.

What is the difference between Clinical Operations Assistant vs Clinical Research Coordinator?

AspectClinical Operations AssistantClinical Research Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in health sciences or related field; often certified
Work EnvironmentSupportive clinical or administrative settings within healthcare or research institutionsDirect involvement in clinical trials, patient interactions, and data collection
Employer & IndustryHospitals, clinics, research organizationsPharmaceutical companies, research institutions, hospitals
Common Search & ComparisonOften compared for entry-level roles supporting clinical researchMore involved in trial management and patient coordination

The Clinical Operations Assistant typically provides administrative and logistical support within clinical settings, requiring less specialized education. In contrast, the Clinical Research Coordinator actively manages clinical trials and interacts directly with patients, often requiring a degree and certification. Both roles are essential in clinical research but differ in responsibilities and qualifications.

What are some common challenges faced by clinical operations assistants, and how can they be addressed?

Clinical Operations Assistants often navigate challenges such as managing multiple tasks simultaneously, ensuring accurate documentation, and maintaining effective communication with clinical staff. Staying organized and prioritizing tasks can help manage high workloads, while attention to detail is crucial for accuracy in patient records and scheduling. Building strong relationships with team members and being proactive in seeking clarification can also minimize miscommunication and improve workflow efficiency.

What is a clinical operations assistant?

Clinical Operations Assistants are healthcare professionals who provide administrative and operational support in clinical settings such as hospitals, clinics, or research organizations. Their duties often include scheduling appointments, managing patient records, assisting with workflow coordination, and ensuring compliance with healthcare regulations. They work closely with clinical staff to facilitate efficient operations and improve patient care. This role is essential for maintaining organization and supporting the clinical team in delivering quality healthcare services.
What are the most commonly searched types of Clinical Operations jobs in Minnesota? The most popular types of Clinical Operations jobs in Minnesota are:
What are popular job titles related to Clinical Operations Assistant jobs in Minnesota? For Clinical Operations Assistant jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Clinical Operations Assistant jobs in Minnesota look for? The top searched job categories for Clinical Operations Assistant jobs in Minnesota are:
Clinical Operations Assistant jobs near you
Infographic showing various Clinical Operations Assistant job openings in Minnesota as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,213 per year, or $19.8 per hour.

Clinical Systems Education Specialist

Hennepin Healthcare

Minneapolis, MN • On-site

Full-time

Posted 18 days ago

Hennepin Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

186th of 887 rated healthcare providers

Job description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
JOB DETAILS
FTE: 1.0
Shift(s): Days
Location: Hybrid
This is a hybrid position with required onsite work every Tuesday and Wednesday. Additional onsite attendance may be required based on collaborations and operational needs. Candidates should be comfortable with occasional short-notice requests to work onsite. Seeking candidates with strong change management skills and experience.
Purpose of this position: To ensure successful user orientation and adoption of clinical information systems for patient-centered care. The Education Specialist provides education and support of clinical information systems and
analytical tools to meet the operational and clinical needs of the organization.
RESPONSIBILITIES
  • As an integral part of projects pertaining to organizational goals and strategies, clinical improvements, and regulatory requirements, is responsible for the design, delivery and implementation of education, creating and delivering communication which reinforces change management, and go-live support as needed for these projects
  • Responsible for IS&T communication strategy of clinical workflow changes and impact to clinicians and patient care
  • Applying appropriate education theory and adult learning principles, develops and maintains curriculum and training guides for clinicians, including Epic and workflow training plans, content and competency testing, and feedback processes
  • Teaches workflows and applications functionality to HHS clinical users when entering the organization, as well as maintaining education throughout Epic upgrades and optimizations
  • Provides education and consultative services to providers in relation to documentation standards in terms of quality, regulatory requirements, and best practices in alignment with clinical workflows
  • Performs and documents workflow analysis, supporting standardized workflows and best practices, and uses expertise in assigned healthcare applications to recommend enhancements based on operational needs
  • Performs data analysis to support system, adoption and optimization initiatives. Anticipates reporting needs, and makes suggestions for value added data. Searches for potential system process improvements and recommends changes.
  • Serves as a liaison between application support, clinical operations, informatics, and system users. Interprets and translates workflows, processes and terminology into messaging and educational content.
  • Builds and maintains patients in the testing environment
  • Provides end-user support to include troubleshooting basic to moderately complex application issues, providing issue resolution when able, and escalating more complex issues as appropriate
  • Acts as an essential part of the Epic upgrade team, managing communication to clinical users, assessing educational needs, and supporting the go-live

QUALIFICATIONS
Minimum Qualifications:
  • Bachelor's degree in healthcare related field OR bachelor's degree in education related field with a minimum of 2 years of healthcare related experience
  • Experience in training/education of clinicians in a health care setting
  • Experience in the build/maintenance/support of Epic
  • Certified in at least one Epic module or pass certification within 12 months in the position

-OR-
  • An approved equivalent combination of education and experience

Preferred Qualifications
  • Healthcare related or Education related degree
  • Experience in the use of Epic and/or Epic certification in at least one Epic module
  • Credentialed trainer in EpicCare
  • Experience in end user support and/or educating clinicians in a classroom setting
  • Experience in change management
  • Change Management experience

Knowledge/ Skills/ Abilities:
  • Excellent interpersonal skills; ability to work effectively with a diversity of personalities, professions and departments; willingness to work across clinical areas and outside personal area of clinical expertise
  • Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner
  • Demonstrates a high level of clinical knowledge, analytical ability and critical decision making skills
  • Possesses good grasp of clinical work flows and ability to perform workflow analysis
  • Possesses knowledge and skills to support clinicians and manage changes associated with implementing or optimizing clinical information systems and promoting adoption by health professionals
  • Strong computer skills including web-based applications, word processing, spreadsheet, graphs and PowerPoint

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

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