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Clinical Implementation Specialist Jobs (NOW HIRING)

Knowtex

Clinical Implementation Specialist

We need a Clinical Implementation Specialist who brings clinical expertise, training delivery skills, and hands-on implementation support to ensure our technology integrates seamlessly into clinical ...

New

Dentsply Sirona, Inc

$85K - $95K/yr

Up to 75% We are seeking a Clinical Implementation Specialist with a strong background in digital dentistry technology to deliver in-person clinical education, training, and implementation support ...

Hello Patient

Implementation Specialist

New York, NY · On-site

$90K - $120K/yr

You'll work directly with customer leaders (often clinicians, ops managers, and executives) to set ... As an implementation specialist, you'll help scale what works - owning implementations end-to-end ...

Hello Patient

Implementation Specialist

Austin, TX · On-site

$90K - $120K/yr

You'll work directly with customer leaders (often clinicians, ops managers, and executives) to set ... As an implementation specialist, you'll help scale what works - owning implementations end-to-end ...

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How much do clinical implementation specialist jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for clinical implementation specialist in the United States is $36.71, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $47.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by Clinical Implementation Specialists during new technology rollouts in healthcare settings?

Clinical Implementation Specialists often encounter challenges such as resistance to change from clinical staff, navigating complex workflows unique to each healthcare facility, and ensuring seamless integration of new technologies with existing systems. Effective communication and comprehensive training are key to overcoming these obstacles. Collaborating closely with both technical teams and frontline healthcare providers helps ensure successful adoption and minimizes disruptions to patient care.

What are the key skills and qualifications needed to thrive as a Clinical Implementation Specialist, and why are they important?

To thrive as a Clinical Implementation Specialist, you need a solid background in healthcare workflows, project management, and clinical informatics, typically with a degree in nursing, health information technology, or a related field. Familiarity with electronic health record (EHR) systems, healthcare IT platforms, and relevant certifications such as CPHIMS or Epic credentials are commonly required. Strong communication, problem-solving, and training abilities are essential soft skills for facilitating user adoption and managing stakeholder expectations. These skills are important because they ensure the effective integration of clinical systems, promote user satisfaction, and support improved patient outcomes.

What is the difference between Clinical Implementation Specialist vs Clinical Sales Representative?

AspectClinical Implementation SpecialistClinical Sales Representative
Required CredentialsHealthcare-related certifications, clinical knowledgeSales certifications, industry knowledge
Work EnvironmentHospitals, clinics, healthcare settingsMedical device or pharmaceutical sales environments
Employer & Industry UsageHealthcare providers, medical companiesMedical device, pharmaceutical companies
Common Search/ComparisonYesYes

The Clinical Implementation Specialist focuses on deploying healthcare solutions, training staff, and ensuring clinical workflows are optimized. In contrast, the Clinical Sales Representative primarily promotes and sells medical products or services to healthcare providers. While both roles require healthcare industry knowledge, the Implementation Specialist emphasizes clinical support and training, whereas the Sales Representative concentrates on sales and client relationships.

What is a Clinical Implementation Specialist?

A Clinical Implementation Specialist is a professional who helps healthcare organizations adopt and integrate new clinical technologies, systems, or processes. They work closely with medical staff and IT teams to ensure that new solutions are implemented smoothly, training users and troubleshooting issues that arise. Their role is crucial for improving patient care, optimizing workflows, and ensuring compliance with healthcare regulations. Clinical Implementation Specialists often have backgrounds in healthcare, information technology, or project management.

What Does a Clinical Implementation Specialist Do?

A clinical implementation specialist works on clinical trials. Their duties are to help plan, implement, and manage a research project. This involves completing reports, managing budgets, and providing team oversight. Their responsibilities include strict adherence to all federal regulations and documentation requirements. A clinical implementation specialist may work with other medical personnel and health departments. Many people in this position find employment with universities, hospitals, and pharmaceutical companies.

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Clinical Implementation Specialist jobs near you
Infographic showing various Clinical Implementation Specialist job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 17% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $76,364 per year, or $36.7 per hour.

Clinical Implementation Specialist

Knowtex

Remote

Full-time

Posted 2 days ago

New

Job description

About Knowtex
Knowtex is building the future of voice AI operating systems for clinicians, transforming how healthcare documentation happens at the point of care. Founded by Stanford AI scientists with deep clinical experience, we're experiencing explosive growth across both commercial health systems and federal healthcare, with our ambient documentation platform scaling rapidly to thousands of clinicians across hundreds of specialties. We're at an inflection point where cutting-edge AI meets real clinical impact, giving clinicians hours back each day to focus on what matters most - their patients.
We're currently scaling our partnership with the Department of Veterans Affairs (VA), implementing our technology across VA medical centers nationwide to serve America's Veterans and the clinicians who care for them.
The Opportunity
We're at a critical inflection point. Over the next 90 days, we'll scale from 200 to 7,500 active clinician users across 9 Veterans Integrated Service Networks (VISNs). Over the next 3 years, we'll reach 150,000 users-making this one of the largest healthcare AI implementations in the country.
We need a Clinical Implementation Specialist who brings clinical expertise, training delivery skills, and hands-on implementation support to ensure our technology integrates seamlessly into clinical workflows. You'll be the trusted clinical voice working directly with VA clinicians and Site Points of Contact (POCs), delivering training, troubleshooting workflow challenges, and championing adoption at the frontlines of care delivery.
This role reports to the Director of Customer Delivery and works collaboratively with the broader implementation team to execute our VA expansion strategy.
What You'll Do
Clinical Training & Education (40%)
Deliver High-Quality Training:
  • Conduct live virtual training sessions for VA clinicians across specialties (physicians, NPs, PAs, pharmacists, mental health providers)
  • Deliver train-the-trainer sessions to build capacity among Site POCs and Clinical Champions
  • Lead virtual office hours and Q&A sessions providing just-in-time support and peer learning opportunities
  • Provide one-on-one coaching for clinicians struggling with adoption or complex workflow scenarios
  • Adapt training delivery based on audience needs (primary care vs specialty, tech-savvy vs novice users)

Support Training Program Execution:
  • Coordinate training schedules with Site POCs and VA Training Management System (TMS) administrators
  • Track training attendance, completion rates, and satisfaction scores
  • Gather feedback from training participants to inform continuous improvement
  • Assist in updating training materials based on product updates and user feedback
  • Support integration of Knowtex training into VA's formal education infrastructure (ILEAD, TMS)

Build Clinical Champions:
  • Identify and recruit Site Champions who can accelerate adoption within their facilities
  • Develop Champion engagement strategies and provide ongoing mentorship
  • Facilitate peer learning sessions where successful users share best practices
  • Create and maintain a Clinical Champion community of practice

Clinical Workflow Support & Advisory (30%)
Frontline Clinical Liaison:
  • Serve as the credible clinical contact for VA clinicians, Site POCs, and department leads
  • Conduct clinical workflow assessments at VA sites to identify integration opportunities and barriers
  • Provide specialty-specific guidance on integrating ambient AI into clinical documentation workflows
  • Address clinical concerns and questions from frontline providers with empathy and clinical credibility
  • Participate in VA medical staff meetings and clinical leadership forums as needed

Clinical Quality Support:
  • Monitor user feedback and star ratings to identify clinical quality concerns
  • Review AI-generated documentation examples with users to ensure clinical accuracy and completeness
  • Escalate patient safety concerns or documentation quality issues to leadership promptly
  • Support clinical quality assurance activities including chart reviews when requested
  • Help clinicians understand best practices for reviewing and editing AI-generated notes

Workflow Integration:
  • Guide clinicians through pre-encounter setup, template selection, and workflow optimization
  • Troubleshoot clinical workflow challenges (consent processes, template usage, EHR integration touchpoints)
  • Translate clinical practice realities into actionable feedback for Product and Engineering teams
  • Support development of specialty-specific workflows and templates based on frontline insights

Implementation Support & Adoption (25%)
Site Implementation Execution:
  • Support site go-lives by providing clinical presence during launch periods
  • Conduct post-training check-ins with clinicians to identify early adoption barriers
  • Monitor activation rates, recording initiation rates, and early utilization patterns
  • Deploy targeted interventions for users who haven't activated or recorded within expected timeframes
  • Participate in Site POC Information Forums, sharing insights and gathering barrier feedback

Adoption Monitoring & Intervention:
  • Track user engagement metrics (30-day active users, recording frequency, sustained use rates)
  • Identify struggling users or low-adoption sites requiring targeted support
  • Conduct proactive outreach to at-risk users (non-activators, inactive users, declining usage)
  • Implement "we miss you" campaigns and re-engagement strategies
  • Document successful adoption strategies and share across implementation team

Barrier Identification & Escalation:
  • Collect and categorize implementation barriers from Site POCs, users, and support tickets
  • Conduct root cause analysis on recurring clinical workflow or adoption challenges
  • Escalate systemic barriers to Director of Customer Delivery with recommended solutions
  • Collaborate with Support team to resolve technical issues affecting clinical workflows
  • Participate in sprint retrospectives and continuous improvement discussions

Data Collection & Reporting (5%)
Contribute to Evaluation Framework:
  • Track and report on training metrics (attendance, satisfaction, time-to-activation)
  • Monitor clinical quality indicators (star ratings, user feedback themes, editing patterns)
  • Collect qualitative feedback during office hours and site visits
  • Document best practices and case studies from high-performing sites
  • Support quarterly RE-AIM evaluation data collection activities

Stakeholder Communication:
  • Prepare site-specific utilization summaries for Site POCs
  • Contribute clinical insights to weekly team reports
  • Document lessons learned and recommendations for training/implementation improvements
  • Participate in customer business reviews when clinical perspective is needed

Who You Are
Required Qualifications
Clinical Background:
  • Active clinical license (RN, NP, PA, PharmD, or equivalent) with ≥3 years of direct patient care experience
  • Understanding of clinical documentation requirements, EHR workflows, and medical decision-making
  • Experience with VA healthcare system strongly preferred (VistA/CPRS or Cerner/Oracle Health)
  • Knowledge of multiple clinical specialties and care settings
  • Understanding of HIPAA, medical-legal documentation standards, and quality requirements

Training & Education:
  • 2-3+ years developing or delivering clinical education or healthcare IT training
  • Comfortable presenting to groups ranging from 5 to 100+ participants
  • Experience with virtual training platforms (Zoom, Teams, WebEx)
  • Ability to adapt teaching methods to diverse learning styles and technical proficiency levels
  • Track record of achieving high training satisfaction scores

Implementation & Project Support:
  • 2+ years supporting healthcare IT implementations or clinical process improvement initiatives
  • Experience working with multiple stakeholders across complex healthcare organizations
  • Ability to manage multiple priorities and meet deadlines
  • Comfortable with ambiguity and changing priorities in fast-paced environments
  • Strong organizational skills and attention to detail

Technical & Analytical Skills:
  • Comfortable learning new healthcare technologies quickly
  • Basic proficiency with data analysis and dashboards (Excel/Google Sheets)
  • Ability to troubleshoot workflow integration issues
  • Experience with Learning Management Systems preferred
  • Familiarity with virtual collaboration tools (Slack, SharePoint, project management software)

Communication & Interpersonal Skills:
  • Exceptional verbal and written communication skills
  • Ability to build rapport and trust with clinicians quickly
  • Strong active listening skills and empathy for clinician challenges
  • Comfortable presenting to clinical leadership and executive stakeholders
  • Collaborative team player who works well across functions

Mindset & Approach:
  • User-centered with deep empathy for clinician burnout and workflow challenges
  • Bias toward action with ability to make sound decisions under pressure
  • Continuous improvement orientation with willingness to iterate based on feedback
  • Entrepreneurial mindset comfortable in startup environments
  • Mission-driven with genuine passion for improving Veteran care and clinician wellbeing
  • Adaptable and resilient in face of challenges

Strongly Preferred
  • Master's degree in Nursing, Health Administration, Public Health, Medical Education, or related field
  • VA clinical experience (staff clinician, clinical educator, or clinical informaticist)
  • Experience with ambient AI, clinical documentation improvement, or speech recognition technologies
  • Instructional design certification or training
  • Human-Centered Design (HCD) or Design Thinking training
  • Lean/Six Sigma process improvement background
  • Experience with implementation science frameworks (RE-AIM, CFIR)
Why Knowtex?
Mission That Matters: Every clinician you train gets hours of their life back each week. Every barrier you remove means more Veterans receive better care. This work directly addresses clinician burnout while improving patient outcomes.
Clinical Credibility: Your clinical background will be respected and valued. You'll use your clinical expertise to bridge technology and practice, ensuring implementation serves clinicians and patients appropriately.
Direct Impact: You'll work hands-on with frontline clinicians, seeing immediate results from your training and support. The gratitude and relief from clinicians who "get their lives back" is incredibly rewarding.
Scale & Influence: You'll help shape how 150,000 clinicians integrate AI into their practice. Your frontline insights will directly influence product development and implementation strategy.
Growth & Development: As we scale, opportunities will emerge to specialize (clinical quality, specialty-specific training, implementation strategy) or grow into leadership roles. We promote from within.
Team & Culture: Work with brilliant, mission-driven colleagues who respect clinical expertise and value frontline insights. We're collaborative, supportive, and committed to continuous learning.
Logistics
Location: Remote with regular travel required (approximately 20-30% initially, decreasing over time)
  • Travel to VA medical centers nationwide for site visits, go-lives, and training events
  • Occasional travel to Knowtex offices for team gatherings and strategic planning
  • Flexibility to adjust travel based on implementation needs

Reports To: Director of Customer Delivery
Team Collaboration: You'll work closely with Client Onboarding Success Strategist, Customer Support Program Manager, Implementation Managers, and clinical/product teams. You'll have strong collaboration with our Chief Medical Officer.
Schedule: Core business hours with flexibility for training delivery across time zones. Occasional early morning or evening sessions to accommodate clinician schedules.
Compensation: Competitive salary commensurate with experience, plus equity, comprehensive benefits, and professional development opportunities.
To Apply
We're looking for a clinician who loves teaching, thrives on problem-solving, and wants to make a tangible difference in reducing clinician burnout. If you've felt frustrated by poorly implemented healthcare technology and want to show it can be done right-if you get energized by helping clinicians succeed-we want to hear from you.
Please submit your resume and a cover letter explaining:
  • Why this role excites you and how your clinical background prepares you for it
  • An example of a time you helped clinicians adopt new technology or workflows
  • Your approach to training diverse learners with varying levels of technical proficiency

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