The Clinical Outcomes Associate's (COA) role is to conduct telephonic outreach to Cook Children's Health Plan (CCHP) members for needs assessment, appointment scheduling, and care gap closure. You ...
The Clinical Outcomes Associate's (COA) role is to conduct telephonic outreach to Cook Children's Health Plan (CCHP) members for needs assessment, appointment scheduling, and care gap closure. You ...
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The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice ...
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice ...
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice ...
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice ...
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice ...
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice ...
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice ...
The mission of Correctional Managed Care is to address the healthcare needs of underserved patient populations within the Texas Department of Criminal Justice (TDCJ) and the Texas Juvenile Justice ...
Clinical Associate information
See Texas salary details
$11.87 - $15.47
3% of jobs
$15.47 - $19.08
18% of jobs
$19.79 is the 25th percentile. Wages below this are outliers.
$19.08 - $22.68
20% of jobs
The median wage is $24.87 / hr.
$22.68 - $26.28
15% of jobs
$26.28 - $29.89
11% of jobs
$29.89 - $33.49
4% of jobs
$36.55 is the 75th percentile. Wages above this are outliers.
$33.49 - $37.10
5% of jobs
$37.10 - $40.70
8% of jobs
$40.70 - $44.30
6% of jobs
$44.30 - $47.91
6% of jobs
$47.91 - $51.51
3% of jobs
$11
$29
$51
How much do clinical associate jobs pay per hour?
What are some common challenges Clinical Associates face when balancing administrative tasks with patient care responsibilities?
What are the key skills and qualifications needed to thrive as a Clinical Associate, and why are they important?
What are Clinical Associates?
What is the difference between Clinical Associate vs Medical Assistant?
| Aspect | Clinical Associate | Medical Assistant |
|---|---|---|
| Required Credentials | Post-secondary education, certification often preferred | High school diploma or equivalent, certification optional |
| Work Environment | Hospitals, clinics, outpatient facilities | Doctor's offices, clinics, outpatient settings |
| Employer & Industry Usage | Healthcare providers, hospitals, clinics | Medical practices, outpatient clinics |
| Common Search & Comparison Intent | Understanding roles, qualifications, job duties | Entry-level healthcare support, job responsibilities |
Clinical Associates typically have more advanced training and work in diverse healthcare settings, often performing clinical procedures and patient assessments. Medical Assistants usually support physicians with administrative and basic clinical tasks. Both roles are vital in healthcare but differ in education requirements and scope of practice.
What Is a Clinical Associate?
A clinical associate works with medical facilities to optimize policies and operating procedures to better serve the health needs of patients. As a clinical associate, your job duties include observing a medical facility to identify areas for improvement, revising clinical documentation, recommending changes to comply with federal and state laws, and collaborating with subject matter experts when necessary. The qualifications for a career as a clinical associate typically include a bachelor’s degree in a relevant scientific field and experience in the healthcare industry. Some employers also require a license and training as a registered nurse or another medical professional for senior-level positions. Additional qualifications include strong analytical, interpersonal, and communication skills.
Full-time
Re-posted 11 days ago
Cook Children's Health Care System rating
7.7
Based on 74 frontline employees who took The Breakroom Quiz
158th of 886 rated healthcare providers
Job description
Calmont Operations Building
Department:
Clinical Support & Prevention
Shift:
First Shift (United States of America)
Standard Weekly Hours:
40
Summary:
The Clinical Outcomes Associate's (COA) role is to conduct telephonic outreach to Cook Children's Health Plan (CCHP) members for needs assessment, appointment scheduling, and care gap closure. You will act as a trusted advisor and educator on health care related inquiries. You will guide our members to a better healthcare experience, working every day to make healthcare easy with the service you provide. This role is responsible for serving as the initial point of contact between CCHP and new members.
Additional Information:
The Clinical Outcomes Associate's (COA) role is to conduct telephonic outreach to Cook Children's Health Plan (CCHP) members for needs assessment, appointment scheduling, and care gap closure. You will act as a trusted advisor and educator on health care related inquiries. You will guide our members to a better healthcare experience, working every day to make healthcare easy with the service you provide. This role is responsible for serving as the initial point of contact between CCHP and new members.
Education:
- High School Graduate required.
Experience:
- 1 year of healthcare customer service experience required, preferably in Managed Care.
- Bi-lingual (English/Spanish) Required. Must pass Spanish test prior to hire.
Knowledge, Skill &Abilities:
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Communicating - Communicating effectively orally and in writing as appropriate for the needs of the audience, expressing or exchanging ideas through verbal communications.
- Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Concern for Others - Being sensitive to others' needs and feelings and understanding and helpful on the job.
- Customer Service - Knowledge of principles and processes for providing customer services.
- Diversity - Able to interact effectively with people of varied educational, socioeconomic, and ethnic backgrounds, skill levels, and values.
- Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Time Management - Managing one's own time and the time of others.
Certification/Licensure:
N/A
About Us:
Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
What Cook Children's Health Care System employees say
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About Cook Children's Health Care System
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Cook Children's Health Care System, based in Fort Worth, Texas, operates in the healthcare industry with a primary focus on pediatric health services. Established in 1918, the system has been committed to improving the health of children through the prevention and treatment of childhood diseases. This integrated pediatric healthcare system includes a medical center, physician network, home health company, research institute, and a health plan. At the core of its operations is the mission to 'Improve the Health of Every Child' in its community, reflecting its commitment to providing quality care, research, education, and prevention and wellness services.
Industry
Health care and social assistance
Company size
5,001 - 10,000 Employees
Headquarters location
Fort Worth, TX, US
Year founded
1918