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Client Technology Manager Jobs in Delaware (NOW HIRING)

Datavant

Client Partner, Ecosystem

Dover, DE · On-site

Monitor and manage pipeline health, forecasting accuracy, and deal velocity using CRM and analytics ... At Datavant our total rewards strategy powers a high-growth, high-performance, health technology ...

Datavant

Client Partner, Real-World Evidence

Dover, DE · On-site

Stay current on RWE market dynamics, technology and AI, regulatory guidance for real-world data ... Maintain accurate pipeline management and forecasting in CRM systems, with attention to evidence ...

M&T Bank

GCM Client Administrator II - CLO

Wilmington, DE · On-site

$24.87 - $41.45/hr

Join our dynamic experienced team focused on enhancing overall client experience through technology ... Supporting the Relationship Manager with oversight of client relationships * Performing daily cash ...

Datavant

Client Partner, Pharma

Dover, DE · On-site

$160K - $180K/yr

... be responsible for managing the end-to-end sales process to bring Datavant's Life Sciences ... At Datavant our total rewards strategy powers a high-growth, high-performance, health technology ...

Maximus

IT Project Manager

Newark, DE · On-site

$96K - $113K/yr

Serve as the point of contact and client interface for project technology related issues. * Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that ...

CSC

Associate Client Order Coordinator

Wilmington, DE · On-site

If you're a motivated, detail-oriented professional with a passion for innovative technology and ... Effective planning and organizational skills to manage tasks, prioritize work, and meet deadlines

Maximus

IT Project Manager

Wilmington, DE · Remote

$95K - $113K/yr

Serve as the point of contact and client interface for project technology related issues. * Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that ...

Maximus

IT Project Manager

Middletown, DE · On-site

$92K - $109K/yr

Serve as the point of contact and client interface for project technology related issues. * Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that ...

Maximus

IT Project Manager

Wilmington, DE · On-site

$95K - $113K/yr

Serve as the point of contact and client interface for project technology related issues. * Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that ...

Maximus

IT Project Manager

Seaford, DE · Remote

$92K - $109K/yr

Serve as the point of contact and client interface for project technology related issues. * Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that ...

Maximus

IT Project Manager

Dover, DE · Remote

$98K - $116K/yr

Serve as the point of contact and client interface for project technology related issues. * Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that ...

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All JobsClient Technology JobsClient Technology Manager JobsClient Technology Manager Jobs in Delaware

Client Technology Manager information

Which IT job is the highest paid?

Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) are among the highest-paid IT roles, often earning six-figure salaries or more depending on the industry and company size. These executive positions require extensive experience, leadership skills, and often advanced certifications or degrees in technology or business management.

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

What is the work of client technology?

A Client Technology Manager oversees the implementation, support, and maintenance of technology solutions for clients, ensuring systems operate efficiently and meet client needs. They often coordinate with technical teams, troubleshoot issues, and may require knowledge of hardware, software, and network infrastructure.

How does a Client Technology Manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What does a technology manager do?

A technology manager oversees an organization's technology infrastructure, including hardware, software, and network systems. They plan, implement, and maintain technology solutions, manage IT teams, and ensure systems support business goals, often requiring knowledge of project management and technical certifications.

How much is an IT Manager paid?

An IT Manager's salary typically ranges from $80,000 to $140,000 annually, depending on experience, location, and industry. In larger organizations or high-cost areas, salaries can exceed this range, and certifications like PMP or ITIL can influence compensation.

What are the key skills and qualifications needed to thrive as a Client Technology Manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What does a Client Technology Manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.
What are popular job titles related to Client Technology Manager jobs in Delaware? For Client Technology Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Client Technology Manager jobs in Delaware look for? The top searched job categories for Client Technology Manager jobs in Delaware are:
What cities in Delaware are hiring for Client Technology Manager jobs? Cities in Delaware with the most Client Technology Manager job openings:
Client Technology Manager jobs near you

Senior Client Success Manager

4C Digital Health

Wilmington, DE

Full-time

Posted 25 days ago

Job description

Summary

The Senior Client Success Manager, (4C), will be responsible for managing a portfolio of our most strategic self-funded client accounts. This role requires a proven track record in proactive account management, deep understanding of the health insurance ecosystem, and the ability to drive client retention, expansion, and high satisfaction. The ideal candidate will act as a trusted advisor, ensuring clients achieve maximum value from our products/services, particularly those related to claims, member engagement, and core administrative functions.


Key Responsibilities

  • Strategic Payer Account Management: Manage a book of business comprised of high-value, complex health plan accounts, serving as the primary point of contact and strategic partner.
  • Value Realization & Retention: Develop and execute tailored success plans to ensure clients achieve their desired business outcomes (e.g. driving down escalating cost without decreasing quality care), leading to high client satisfaction and contract renewals.
  • Expansion & Upselling: Identify and present opportunities for account expansion (upsells/cross-sells) by understanding the client's evolving needs.
  • Health Insurance Domain Expertise: Leverage in-depth knowledge of the healthcare insurance industry, including payer business operations, and market challenges, to guide client strategy and translate product features into meaningful solutions.
  • Cross-Functional Leadership: Serve as the client advocate internally, coordinating resources across Sales, Product, and Support teams to resolve complex issues and influence the product roadmap based on health plan client feedback.
  • Performance Monitoring: Conduct regular, data-driven QBRs (Quarterly Business Reviews) with executive-level stakeholders (VPs, Directors of Operations, IT) to review performance metrics, demonstrate value, and solidify the partnership.


Required Qualifications (4C Level)

  • Education: Bachelor's degree in Business, Healthcare Administration, or a related field.
  • Experience:
    • Minimum of 5-7 years of professional experience in Client Success, Account Management, or Strategic Consulting.
    • A minimum of 3 years of direct experience working with or for healthcare insurance organizations (e.g., Commercial, Medicare, Medicaid plans), or relevant industries serving the payer market HealthTech, SaaS, or Benefits Consulting.
    • Demonstrated ability to manage complex, multi-year contracts and navigate executive-level relationships.
    • A genuine passion for improving healthcare outcomes and a relentless focus on the customer experience.
  • Skills: Exceptional communication, presentation, and negotiation skills. Proficient in Microsoft Office and other software used to organize and assist clients.

Apply