This role focuses on outbound activity to strengthen client relationships, mitigate attrition risk, and identify expansion opportunities within assigned accounts. The SAM acts as a trusted advisor to ...
This role focuses on outbound activity to strengthen client relationships, mitigate attrition risk, and identify expansion opportunities within assigned accounts. The SAM acts as a trusted advisor to ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...
Own the client relationship and holds team accountable for deliverables. Owns client penetration goals with Eco-system partners. Deliver the Mass Affluent Advice and Planning value proposition ...
Own the client relationship and holds team accountable for deliverables. Owns client penetration goals with Eco-system partners. Deliver the Mass Affluent Advice and Planning value proposition ...
Own the client relationship and holds team accountable for deliverables. Owns client penetration goals with Eco-system partners. Deliver the Mass Affluent Advice and Planning value proposition ...
Own the client relationship and holds team accountable for deliverables. Owns client penetration goals with Eco-system partners. Deliver the Mass Affluent Advice and Planning value proposition ...
Own the client relationship and holds team accountable for deliverables. Owns client penetration goals with Eco-system partners. Deliver the Mass Affluent Advice and Planning value proposition ...
Own the client relationship and holds team accountable for deliverables. Owns client penetration goals with Eco-system partners. Deliver the Mass Affluent Advice and Planning value proposition ...
Own the client relationship and holds team accountable for deliverables. Owns client penetration goals with Eco-system partners. Deliver the Mass Affluent Advice and Planning value proposition ...
Own the client relationship and holds team accountable for deliverables. Owns client penetration goals with Eco-system partners. Deliver the Mass Affluent Advice and Planning value proposition ...
Client Partner
Wilmington, DE · On-site
Client Relationship Management • Building trust and rapport with clients. • Active listening ... and empathy to understand client needs and deliver tailored solutions. Strategic Planning ...
Client Partner
Wilmington, DE · On-site
Client Relationship Management • Building trust and rapport with clients. • Active listening ... and empathy to understand client needs and deliver tailored solutions. Strategic Planning ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening ... and empathy to understand client needs and deliver tailored solutions. Strategic Planning ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening ... and empathy to understand client needs and deliver tailored solutions. Strategic Planning ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening ... and empathy to understand client needs and deliver tailored solutions. Strategic Planning ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening ... and empathy to understand client needs and deliver tailored solutions. Strategic Planning ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening ... and empathy to understand client needs and deliver tailored solutions. Strategic Planning ...
Client Partner
Wilmington, DE · On-site
$148K - $201K/yr
Client Relationship Management • Building trust and rapport with clients. • Active listening ... and empathy to understand client needs and deliver tailored solutions. Strategic Planning ...
Client Payment Relationship Manager
$117K - $185K/yr
Serve as the lead primary relationship manager for a portfolio of large corporate clients, partnering with treasury, payments, and service teams to deliver an exceptional client experience. This role ...
Client Payment Relationship Manager
$117K - $185K/yr
Serve as the lead primary relationship manager for a portfolio of large corporate clients, partnering with treasury, payments, and service teams to deliver an exceptional client experience. This role ...
Client Partner
Wilmington, DE · On-site
Client Relationship Management • Building trust and rapport with clients. • ctive listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical ...
Client Partner
Wilmington, DE · On-site
Client Relationship Management • Building trust and rapport with clients. • ctive listening and empathy to understand client needs and deliver tailored solutions. Strategic Planning & Analytical ...
Relationship Manager I - Business Banking
$75K - $125K/yr
As a(n) Relationship Manager within PNC's Business Banking organization, you will be based in Lewes ... Focuses on client opportunities by providing ideas and insights based on an understanding of the ...
Relationship Manager I - Business Banking
$75K - $125K/yr
As a(n) Relationship Manager within PNC's Business Banking organization, you will be based in Lewes ... Focuses on client opportunities by providing ideas and insights based on an understanding of the ...
Relationship Manager I - Business Banking
Lewes, DE · On-site
$75K - $125K/yr
As a(n) Relationship Manager within PNC's Business Banking organization, you will be based in Lewes ... Focuses on client opportunities by providing ideas and insights based on an understanding of the ...
Relationship Manager I - Business Banking
Lewes, DE · On-site
$75K - $125K/yr
As a(n) Relationship Manager within PNC's Business Banking organization, you will be based in Lewes ... Focuses on client opportunities by providing ideas and insights based on an understanding of the ...
Relationship Manager I - Business Banking
$82K - $137K/yr
As a Relationship Manager, I within PNC's Business Banking organization, you will be based in ... Focuses on client opportunities by providing ideas and insights based on an understanding of the ...
Relationship Manager I - Business Banking
$82K - $137K/yr
As a Relationship Manager, I within PNC's Business Banking organization, you will be based in ... Focuses on client opportunities by providing ideas and insights based on an understanding of the ...
Client Relationship information
See Delaware salary details
$29K - $35.3K
5% of jobs
$35.3K - $41.6K
14% of jobs
$43.6K is the 25th percentile. Wages below this are outliers.
$41.6K - $47.9K
18% of jobs
The median wage is $52.3K / yr.
$47.9K - $54.1K
18% of jobs
$54.1K - $60.4K
15% of jobs
$62.8K is the 75th percentile. Wages above this are outliers.
$60.4K - $66.7K
13% of jobs
$66.7K - $73K
7% of jobs
$73K - $79.3K
3% of jobs
$79.3K - $85.5K
3% of jobs
$85.5K - $91.8K
2% of jobs
$91.8K - $98.1K
1% of jobs
$29K
$57.4K
$98.1K
How much do client relationship jobs pay per year?
What qualifications are needed to be an RM?
What jobs pay 4000 a week without a degree?
What are some common challenges faced in a Client Relationship role, and how can I prepare for them?
Common challenges in a Client Relationship role include managing multiple clients with varying needs, addressing unexpected issues promptly, and maintaining strong relationships under pressure. You'll often need to balance client expectations with company capabilities while ensuring clear, proactive communication. Preparing for these challenges involves developing strong organizational skills, staying adaptable, and investing time in learning about your clients' businesses. Regular collaboration with internal teams, such as sales, support, and product management, is also key to delivering effective solutions. Embracing a proactive, client-focused mindset will help you overcome obstacles and succeed in this dynamic environment.
What are the key skills and qualifications needed to thrive in the Client Relationship position, and why are they important?
To thrive in a Client Relationship role, strong communication, negotiation, and problem-solving abilities are essential, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) software, data analysis tools, and account management systems is typically important in this position. Standout candidates demonstrate interpersonal skills, emotional intelligence, and the ability to build trust and rapport with clients. These skills and qualities enable professionals to effectively manage client needs, foster long-term partnerships, and drive business growth.
What does a client relations do?
What is a Client Relationship job?
A Client Relationship job involves managing and nurturing relationships between a company and its clients to ensure satisfaction, retention, and growth. Professionals in this role act as the primary point of contact, addressing client needs, resolving issues, and identifying opportunities for additional services or products. Strong communication, problem-solving, and interpersonal skills are essential for success in this field.
How much does a Client Relationship Manager earn?

Full-time
PTO
This job post has expired today. Applications are no longer accepted.
Job description
Strategic Account Manager
Open to any CSC Office
Mon-Fri 8am-5pm
West Coast hours preferred
The Strategic Account Manager (SAM) is responsible for protecting and growing CSC's existing revenue base through proactive client engagement, risk identification, and strategic collaboration with Sales. This role focuses on outbound activity to strengthen client relationships, mitigate attrition risk, and identify expansion opportunities within assigned accounts.
The SAM acts as a trusted advisor to key clients, ensuring service excellence while aligning CSC solutions to evolving client needs.Key Responsibilities 1. Revenue Retention & Risk Mitigation
- Own and deliver against assigned client retention targets (e.g., 98.6% annual retention).
- Proactively identify at-risk accounts through service trends, engagement gaps, M&A activity, or competitive signals.
- Execute structured retention strategies to prevent revenue erosion.
- Partner with internal stakeholders to resolve issues impacting client satisfaction.
2. Proactive Outbound Client Engagement
- Maintain a disciplined outbound cadence (calls, QBRs, business reviews, strategic check-ins).
- Develop and execute account engagement plans for top-tier clients.
- Build multi-threaded relationships across client organizations (legal, compliance, finance, procurement).
- Position CSC as a strategic partner-not a transactional vendor.
3. Growth & Lead Generation
- Identify and qualify cross-sell and upsell opportunities within existing accounts.
- Generate and route qualified leads to Sales, partnering through deal progression where needed.
- Collaborate on account expansion strategies and RFP responses.
4. Account Intelligence & Strategic Planning
- Monitor client activity including:
- M&A signals & reporting
- Organizational changes
- Industry trends
- Develop client communication stratagies.
- Leverage data and CRM tools to prioritize outreach and actions.
5. Cross-Functional Collaboration
- Partner with:
- Sales (for expansion and deal support)
- Client Experience / Service teams (for issue resolution)
- Product teams (for solution alignment and feedback)
- Backend support (for clean records/billing)
- Act as the central point of coordination for strategic accounts.
Key Performance Indicators (KPIs)
- Client Retention Rate
- Outbound Activity Metrics
- Lead Generation Volume
- Client Engagement Scores (NPS Score)
Required Qualifications
- 3-5+ years in Account Management, Client Success, or Relationship Management
- Proven track record of retaining and growing enterprise accounts
- Experience in proactive outbound engagement models
- Strong product understanding and ability to identify revenue opportunities
- Excellent communication and executive presence
- Ability to manage complex client relationships and competing priorities
- Experience working with CRM tools (e.g., Salesforce)
Preferred Qualifications
- Experience in corporate services, legal, compliance, or financial services industries
- Familiarity with M&A activity and its impact on client needs
- Background in consultative selling or account-based management
- Experience supporting global or multi-entity clients
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
About CSC
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
5,001 - 10,000 Employees
Headquarters location
Wilmington, DE, US