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Client Relationship Coordinator Jobs in Delaware

M&T Bank Corporation

Senior Client Advisor

Wilmington, DE · On-site

$154 - $256/hr

Manage client relationships and ongoing needs analysis for UHNW customers with over $50 mm in ... coordinated execution of the wealth plan. Maintain a thorough understanding of Wilmington Trust ...

M&T Bank

Senior Client Advisor

Wilmington, DE

$153K - $256K/yr

Manage client relationships and ongoing needs analysis for UHNW customers with over $50 mm in ... to drive coordinated execution of the wealth plan. * Maintain a thorough understanding of ...

Wilmington Trust

Senior Client Advisor

Wilmington, DE

$153K - $256K/yr

Manage client relationships and ongoing needs analysis for UHNW customers with over $50 mm in ... to drive coordinated execution of the wealth plan. * Maintain a thorough understanding of ...

M&T Bank

Senior Client Advisor

Wilmington, DE · On-site

$153K - $256K/yr

Manage client relationships and ongoing needs analysis for UHNW customers with over $50 mm in ... to drive coordinated execution of the wealth plan. * Maintain a thorough understanding of ...

Home Instead

Client Care Coordinator

Wilmington, DE · On-site

$17.50 - $22.75/hr

Client Care Advisor - Senior Home Care Home Instead ® | Wilmington/Newark, DE Full-Time Build ... Are you an organized, relationship-focused professional who enjoys working with people, solving ...

Caresoft Inc.

Recruiting Coordinator

Wilmington, DE · On-site

$32/hr

Recruiting Coordinator Duration: 6 Months Location: Wilmington DE 19809 Duties: Provide recruitment ... client relationship management capabilities - capable of rapidly building strong, effective, and ...

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All JobsClient Relationship JobsClient Relationship Coordinator JobsClient Relationship Coordinator Jobs in Delaware

Client Relationship Coordinator information

See Delaware salary details

$7

$21

$30

How much do client relationship coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client relationship coordinator in Delaware is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.56 per hour, depending on experience, location, and employer.

What does a client relationship coordinator do?

A Client Relationship Coordinator is responsible for managing and nurturing relationships between a company and its clients. They serve as the main point of contact, addressing client needs, answering questions, and ensuring a positive experience throughout the partnership. Their duties often include scheduling meetings, communicating client feedback to internal teams, resolving issues, and supporting account management efforts. The goal is to maintain high client satisfaction and foster long-term business relationships.

What are the key skills and qualifications needed to thrive as a client relationship coordinator, and why are they important?

To thrive as a Client Relationship Coordinator, you need strong organizational skills, attention to detail, and experience in customer service or account management, often supported by a relevant degree. Familiarity with CRM software, scheduling platforms, and office productivity tools is typically essential. Exceptional communication, problem-solving, and interpersonal skills help you build trust and manage client expectations effectively. These abilities ensure smooth client interactions, foster long-term relationships, and drive client satisfaction and retention.

What are some typical challenges faced by client relationship coordinators, and how are they addressed?

Client Relationship Coordinators often encounter challenges such as managing multiple client requests simultaneously, balancing client expectations with company policies, and maintaining clear communication across various teams. To address these, coordinators rely on strong organizational skills, proactive communication, and the ability to prioritize tasks effectively. Collaboration with sales, support, and account management teams is essential to ensure client satisfaction and resolve issues efficiently. Regular training and the use of CRM software also help coordinators stay organized and responsive to clients’ needs.

What is the difference between Client Relationship Coordinator vs Customer Service Representative?

AspectClient Relationship CoordinatorCustomer Service Representative
CredentialsTypically requires a degree in business, marketing, or related field; certifications in customer relationship management are a plusHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOffice setting, client meetings, CRM software usageCall centers, retail, or online support channels
Employer & IndustryFinancial services, healthcare, consulting firmsRetail, telecommunications, e-commerce
Search & Comparison IntentUnderstanding roles in client management and relationship buildingCustomer support and issue resolution

The main difference is that a Client Relationship Coordinator focuses on building and maintaining long-term client relationships, often involving strategic communication and account management. In contrast, a Customer Service Representative primarily handles immediate customer inquiries and resolves issues. Both roles require strong communication skills but differ in scope and responsibilities.

What are the most commonly searched types of Client Relationship jobs in Delaware?

The most popular types of Client Relationship jobs in Delaware are:

What are popular job titles related to Client Relationship Coordinator jobs in Delaware?

For Client Relationship Coordinator jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Client Relationship Coordinator jobs in Delaware look for?

The top searched job categories for Client Relationship Coordinator jobs in Delaware are:

What cities in Delaware are hiring for Client Relationship Coordinator jobs?

Cities in Delaware with the most Client Relationship Coordinator job openings:

Client Relationship Coordinator jobs near you

Client Relationship Manager, Client Services - Retirement

Ascensus

Dover, DE • On-site

$90 - $150/hr

Other

Posted 7 days ago

Key responsibilities

  • Manage relationships with existing big and elite advisor plan clients and their financial advisors to ensure a successful service experience and plan retention.

  • Provide consultative advice, support, and issue resolution to clients and financial professionals to promote plan retention and prevent escalated service issues.

  • Develop and maintain strong relationships with clients, financial professionals, and internal departments, including reviewing accounts, identifying retention strategies, and coordinating communication and solutions.

Ascensus rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

47th of 154 rated financial services

Job description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

This position will work closely with all sales, service and operations partners to serve as the focal point for existing big and elite advisor plan clients and their financial advisors. Responsibilities include relationship management for these plan accounts and financial advisors ensuring a successful service experience, product enhancements and plan retention. Providing consultative advice and support as a dedicated contact to ensure execution of coordinated strategies to support the plan client and their financial professional. Promote plan retention via ownership, troubleshooting and problem resolution resulting in the prevention of escalated service issues associated with assigned accounts.

Section 2: Job Functions, Essential Duties and Responsibilities
  • Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
  • The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
  • Consistently demonstrate a superior level of proactive client focus and team work.
  • Leverage industry knowledge to promote client satisfaction, leading to retention and organic growth.
  • Develop strong working relationships with daily client contacts.
  • Provide ownership for the resolution of issues escalated by clients and financial professionals.
  • Act as an internal advocate for clients and financial professionals by coordinating with internal Ascensus departments.
  • Review existing book of business to identify plan retention and create strategy for non-elite advisors.
  • Develop relationships with C-level decision makers for assigned accounts to develop education and communication strategies.
  • Cross-sell revenue opportunities, educate financial professionals/plan sponsors regarding, products, processes and services.
  • Compile data, track communications, escalations and offer solutions to enhance the Ascensus experience by optimizing plan design and promoting product features and services.
  • Lead and/or participate in projects that create additional value for existing relationships.
  • Compile and analyze data associated with clients and financial professionals and conduct outreach activities including call campaigns to build/strengthen existing relationships and gain share of wallet.
  • Maintain proficiency with multiple partner products and Ascensus' proprietary products to effectively manage key relationships across these platforms.
  • Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function
Supervision
  • N/A
Section 3: Experience, Skills, Knowledge Requirements
  • Bachelor's degree in business or related fields, or equivalent work experience
  • Minimum of 7 years’ experience in retirement services industry or related field is preferred
  • Minimum of 5 years’ prior experience with direct client/client equivalent relationships within a financial services administrative environment
  • Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred
  • Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment
  • Excellent analytical and problem solving skills
  • Ability to work with a high level of independence
  • Must be detail oriented and be able to produce high quality work within tight time constraints
  • Ability to make sound business judgments while effectively balancing client needs and organizational considerations
  • Excellent written and oral communication skills, including group presentation experience.
  • Proficiency with Microsoft Office products including Excel, Word and PowerPoint
  • Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments
  • Demonstrated project management skills
  • Ability to travel as required
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