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Client Success Jobs in Rochester, MN (NOW HIRING)

Sehinc

Electrical Group Leader

Rochester, MN

Support project managers in delivering projects on scope, schedule, and budget Success Indicators: * Minimal rework and QA issues * Strong client technical feedback * Effective coordination with PMs

LVMH

Sales and Service Leader - Full Time

Rochester, MN · On-site

$24 - $31/hr

You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help ...

Old National Bank

Agriculture Rel Mgr III

Kasson, MN · On-site

$199K/yr

Individual portfolio management and client relationship expansion, including partner referrals, are critical for success in this position. Salary Range The salary range for this position is $62,300 ...

Compass Group

PATIENT EXPERIENCE MANAGER

Rochester, MN · On-site

$70K - $75K/yr

Must ensure that all personnel under his/her operational influence comply with all client ... success Maintains an awareness of the patient satisfaction updates and industry conditions ...

Compass Group

PATIENT EXPERIENCE MANAGER

Rochester, MN · On-site

$70K - $75K/yr

Must ensure that all personnel under his/her operational influence comply with all client ... success Maintains an awareness of the patient satisfaction updates and industry conditions ...

WealthBridge Financial Group

Financial Consultant

Byron, MN · On-site

... client relationships. If you are driven by results and have a deep commitment to helping clients achieve financial success, we would love to hear from you. Requirements * Bachelor's degree in finance ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Rochester, MN

Client Success information

See Rochester, MN salary details

$33K

$84.4K

$142.3K

How much do client success jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client success in Rochester, MN is $84,434.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $100,600.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Rochester, MN? The most popular types of Client Success jobs in Rochester, MN are:
What job categories do people searching Client Success jobs in Rochester, MN look for? The top searched job categories for Client Success jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Client Success jobs? Cities near Rochester, MN with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Rochester, MN as of June 2026, with employment types broken down into 100% Full Time. Highlights an 73% In-person, and 27% Remote job distribution, with an average salary of $84,434 per year, or $40.6 per hour.

Electrical Group Leader

Sehinc

Rochester, MN

Full-time

PTO

Posted 29 days ago

Job description

Imagine being an employee-owner of a company guided by engaged and empowered team members like yourself. Where a culture of respect, flexibility, and accountability aren't just ideals - they're our foundation, and diverse backgrounds and perspectives are valued as drivers of innovation and growth. Join us, as together, we are Building a Better World for All of Us.

You belong at SEHSEH is currenting searching for a Electrical Group Leader to join our talented Mechanical/Electrical team!

Why our employee-owners love SEH:

  • "I was on vacation last week and had zero concerns that my colleagues would help out with anything that came into my inbox!" - GIS Analyst

  • "What company has a CEO who cares enough to seek out one-on-one conversations ranging from 'How are you?' to 'What do you think would help the company?' SEH, that's who. " - Civil Engineering Technician

  • "Having the feeling that my voice matters and believing that SEH truly cares about the employees is so satisfying!" - Sr Financial Analyst

  • "It feels good having colleagues and supervisors that provide support and resources for growth and learning!" - Civil Engineer

  • "This is the first company I've worked for with a true entrepreneurial spirit." - Sr Mechanical Engineer

Why you'll love SEH:

  • Collaborate on amazing projects of varying size and complexity that positively impact communities

  • Being 100% employee-owned means we all share in the company's success

  • Career development through continued education, licensure/certification, skills, and technical training

  • Work arrangements that promote work/life balance

  • Flexible holidays enable individuals to tailor their festivities

  • Paid Family Leave provides time to care for loved ones, whether family by birth or family by choice

Job Summary

SEH is seeking an experienced Electrical Group Leader to lead and grow our Electrical Engineering discipline within the Mechanical/Electrical Practice in Minnesota. This role blends technical leadership, team development, and business growth, overseeing a team of approximately 10 engineers and designers supporting municipal and industrial projects. The Electrical Group Manager will remain actively involved in project delivery while mentoring staff, supporting proposals, strengthening client relationships, and expanding the discipline's market presence. This is a high-impact leadership opportunity focused on technical excellence, internal collaboration, and sustainable growth within an employee-owned firm.

Locations: St. Paul, MN, Rochester, MN, St. Cloud, MN, or Duluth, MN

Role Mission

Lead, grow, and elevate SEH's Electrical Engineering team by:

  • Developing high-performing engineers
  • Supporting profitable project delivery
  • Expanding client relationships
  • Driving discipline growth across water, wastewater, and industrial markets
  • Maintaining strong technical involvement

What You Will Own

1. Electrical Discipline Leadership (Team of ~10 and Growing)

  • Lead, mentor, and develop a team of electrical engineers and designers
  • Conduct performance development conversations and succession planning
  • Recruit and hire strategically to support growth
  • Align team workload with project demand and future pipeline
  • Build a culture of accountability and technical excellence

Success Indicators:

  • High engagement and retention
  • Clear succession depth within the group
  • Strong utilization alignment
  • Successful onboarding of new hires

2. Technical Excellence & Project Leadership

  • Serve as Electrical Discipline Lead on complex municipal and industrial projects
  • Provide technical oversight on power distribution, controls, arc flash, lighting, backup systems
  • Ensure quality assurance processes are followed
  • Support project managers in delivering projects on scope, schedule, and budget

Success Indicators:

  • Minimal rework and QA issues
  • Strong client technical feedback
  • Effective coordination with PMs
  • Projects delivered within margin targets

3. Growth & Business Development

  • Support proposal development and interviews
  • Develop relationships with municipal and industrial clients
  • Partner with internal disciplines (Water/Wastewater, Architecture, Civil)
  • Identify cross-selling opportunities
  • Contribute to sales goals and PM-managed revenue targets

Success Indicators:

  • Increased backlog for Electrical discipline
  • Repeat client engagements
  • Successful proposal support
  • Expansion into adjacent markets

4. Internal Client Partnership

  • Serve as a trusted internal partner to:
    • Water/Wastewater teams
    • Architectural teams
    • Civil project teams
  • Ensure Electrical services are integrated early in project planning
  • Support PMs with staffing forecasts and technical risk mitigation

Success Indicators:

  • Strong internal satisfaction from practice leaders
  • Reduced late-stage electrical design conflicts
  • Predictable staffing planning

Who We're Looking For

You are:

  • A licensed Professional Engineer
  • 10+ years into your electrical engineering career
  • Experienced leading electrical scope on complex projects
  • Comfortable mentoring engineers and holding them accountable
  • Growth-oriented and energized by building teams
  • Strong communicator with both internal teams and external clients
  • Business-aware (understand utilization, scope, and margin - even if not owning P&L)
  • You enjoy being technical AND leading people.

Required Qualifications

  • Bachelor's degree in Electrical Engineering
  • Licensed PE
  • Experience leading electrical discipline on multi-disciplinary projects
  • Demonstrated team leadership or supervisory experience
  • Strong working knowledge of electrical codes and standards

Preferred Experience

  • 10+ years of experience in industrial or municipal system design
  • Water and wastewater facility design
  • SKM proficiency (short circuit, load flow, arc flash)
  • Proposal development experience
  • Experience mentoring early-career engineers
  • Strong client engagement skills

Key Performance Indicators (First 18 Months)

  • Electrical group utilization aligned with target range
  • Growth in backlog and proposal participation
  • Successful hiring of strategic additions to the team
  • Internal client satisfaction feedback
  • Strong QA/QC performance
  • Measurable contribution to PM-managed revenue

Why This Role Matters

The Electrical Group is a core technical pillar of SEH's Mechanical/Electrical Practice.

This leader will:

  • Stabilize and elevate team performance
  • Drive growth across markets
  • Strengthen SEH's competitive position in municipal and industrial sectors
  • This is a high-impact leadership opportunity within a stable, employee-owned firm.


Who We Are

Better Places. Clean Water. Renewing Infrastructure. Improving Mobility. SEH is an employee-owned engineering, architectural, planning, and environmental company, offering a wide variety of services. We've been helping government, industrial, and commercial clients find solutions to complex challenges since 1927. Our 900+ employee-owners across the US unite behind our core purpose of Building a Better World for All of Us.

Base compensation is expected to be in the range of $140,000 and $170,000 based on skill set and experience. Check out our full benefits package at SEH Hiring Journey.

Due to current business and operational considerations, unable to hire employees residing in the following states at this time: AK, AR, CA, CT, DE, HI, KY, MA, RI, VT, and PR.Candidates willing to relocate should indicate this in their application.

The selected candidate must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.

SEH is an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities. Women and Minorities are encouraged to apply.

Notice to Third Party Agencies: SEH does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by SEH's Talent Director, SEH reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.

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