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Client Success Jobs in Andover, MN (NOW HIRING)

Meyers Printing

Client Success Manager

Minneapolis, MN · On-site

$70K - $85K/yr

The Client Success Manager works to develop and maintain strong customer relationships. This includes supporting Sales with submitting RFQ's to estimating, submitting quotations to clients, and ...

Procare HR

Client Success Manager

Hopkins, MN · Remote

Join ProCare HR as a Client Success Manager! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer ...

Meyers Printing

Client Success Manager

Brooklyn Park, MN · On-site

$70K - $85K/yr

The Client Success Manager works to develop and maintain strong customer relationships. This includes supporting Sales with submitting RFQ's to estimating, submitting quotations to clients, and ...

Procare HR

Client Success Manager

Minnetonka, MN · On-site +1

$85K - $100K/yr

Join ProCare HR as a Client Success Manager! At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer ...

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All JobsClient Success JobsClient Success Jobs in Andover, MN

Client Success information

See Andover, MN salary details

$33.6K

$85.8K

$144.5K

How much do client success jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success in Andover, MN is $85,761.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $102,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Andover, MN? The most popular types of Client Success jobs in Andover, MN are:
What job categories do people searching Client Success jobs in Andover, MN look for? The top searched job categories for Client Success jobs in Andover, MN are:
What cities near Andover, MN are hiring for Client Success jobs? Cities near Andover, MN with the most Client Success job openings:
Client Success jobs near you

Client Success Specialist

White House Custom Colour

Saint Paul, MN • On-site

$58K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

WHCC - check us out on YouTube!

We are a family-run professional photographic, press, and fine art printing lab. Our goal is to make printing, producing, and reselling products seamless and enjoyable for our clients. As a production-focused company, we employ hundreds of experts who hand-craft our products here in the Twin Cities.

POSITION SUMMARY

The Client Success Specialist serves as a trusted partner to members of the WHCC Client Success Program. Providing personalized support, strategic guidance, and proactive communication that help clients grow while strengthening long-term relationships with WHCC.
This role collaborates closely with Customer Service, Marketing, Product, Manufacturing, and Leadership to advocate for client needs, improve the overall customer experience, and ensure WHCC continues to deliver industry-leading products and services. 
Our client success team is dedicated to helping professional photographers build thriving businesses and deliver an exceptional, concierge-level client experience. 

CORE JOB RESPONSIBILITIES

  • Build and maintain strong relationships with assigned Client Success Program members via email, phone, virtual meetings, and occasional in-person visits
  • Deliver concierge-level service by understanding each client's business goals and recommending solutions that help them succeed
  • Serve as the primary point of contact for assigned accounts, responding promptly and professionally to questions, opportunities, and challenges — building trust through proactive communication, not just reacting to requests
  • Monitor account activity, business trends, ordering patterns, and client feedback to identify opportunities that improve engagement, retention, and growth
  • Own tracking and reporting on CSP data and metrics, delivering insights and recommendations to retain and grow the membership
  • Help onboard new CSP members and assist clients with product education, workflow recommendations, and best practices
  • Partner with Marketing, Product, Customer Service, Manufacturing, and Engineering to advocate for client needs and coordinate solutions for complex requests and escalations
  • Assist in planning and hosting webinars, educational content, client meetings, and special events; support WHCC's presence at industry conferences, trade shows, and community events
  • Build educational emails, presentations, and other client-facing communications
  • Manage event sponsorship requests and maintain accurate client records and documentation

DESIRED SKILLS/EXPERIENCE/COMPETENCIES:

  • 2–5+ years of experience in Customer Success, Account Management, Customer Service, Marketing, or a related client-facing role
  • A friendly, approachable, and team-focused personality with excellent relationship-building and problem-solving abilities
  • Exceptional written and verbal communication skills
  • Proven ability to lead multiple account projects at one time while maintaining sharp attention to detail and meeting deadlines
  • Ability to work collaboratively across departments and on-site at our Eagan facility
  • Willingness to travel a few times per year (2–3 trade shows/industry events) plus occasional local events, and availability to occasionally entertain clients outside standard business hours (e.g., client dinners approximately once a month)
  • Comfortable using, or genuinely curious about, AI tools as a productivity asset
  • Experience in the photography or creative services industry preferred
  • Knowledge of WHCC / ProDPI product lines preferred
  • CRM or account management software experience a plus
  • Basic knowledge of email marketing platforms and basic Photoshop/design ability a plus
  • Experience in or enthusiasm for sales — comfortable identifying growth opportunities and having revenue-oriented conversations with clients — a plus
COMPENSATION
Annual salary range: $58,000 – $80,000, depending on qualifications and experience
BENEFITS
  • Paid time off
  • Health, Vision and Dental Insurance (available to full-time employees) 
  • Life and AD&D Insurance Company Paid
  • Voluntary Life and AD&D
  • Long-term Disability Company Paid
  • 401k Matching
  • Health Spending Account
  • Employee Assistance Plan 

Veterans are encouraged to apply! Hiring Immediately!
More questions? Send us an email at careers@whcc.com
WHCC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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