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Client Success Jobs in Houston, TX (NOW HIRING)

Employer Flexible

Client Success Specialist

Houston, TX · On-site

Client Success Reports To: Director of Client Success / New & Emerging Markets Locations: Open to one of the following offices - Billings, MT, Oklahoma City, OK, Houston, TX, Dallas, TX, Austin, TX, ...

Employer Flexible

Client Success Specialist

Houston, TX · On-site

Client Success Reports To: Director of Client Success / New & Emerging Markets Locations: Open to one of the following offices - Billings, MT, Oklahoma City, OK, Houston, TX, Dallas, TX, Austin, TX, ...

TDIndustries

Client Success Manager

Houston, TX · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

Rustman Agency

Client Success Trainee

Katy, TX · On-site

About the Role We're looking for enthusiastic and motivated individuals to join our team as Client Success Trainees. This remote, 1099 independent contractor position offers performance-based pay ...

Ci

Client Success Specialist II

Houston, TX

Input client and advisor requests into Salesforce, track completion * Retrieve and distribute ... success. We are committed to fully utilizing the abilities of all our employees and expect each of ...

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All JobsClient Success JobsClient Success Jobs in Houston, TX

Client Success information

See Houston, TX salary details

$31K

$79.3K

$133.7K

How much do client success jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success in Houston, TX is $79,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $94,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Houston, TX?

The most popular types of Client Success jobs in Houston, TX are:

What are popular job titles related to Client Success jobs in Houston, TX?

For Client Success jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Houston, TX look for?

The top searched job categories for Client Success jobs in Houston, TX are:

What cities near Houston, TX are hiring for Client Success jobs?

Cities near Houston, TX with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Houston, TX as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $79,324 per year, or $38.1 per hour.

Client Success Specialist

Employer Flexible

Houston, TX

Full-time

Re-posted 11 days ago

Job description

Department: Client Success 

Reports To: Director of Client Success / New & Emerging Markets 

Locations: Open to one of the following offices - Billings, MT, Oklahoma City, OK, Houston, TX, Dallas, TX, Austin, TX, or San Antonio, TX 

FLSA Status: Exempt 

 Position Summary 

The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch experience from contract execution through the successful completion of the client’s first two payrolls in Darwin. 
 
The CSS acts as the bridge between Sales, Benefits, Payroll Operations, and the long-term service team, ensuring accuracy, communication, and confidence during a client’s transition to our services. A critical component of this role includes training clients on myHR system functionality to ensure adoption, confidence, and operational efficiency from day one. 

Key Responsibilities 

  • Lead new clients through the full onboarding lifecycle, establishing timelines and clear expectations. 

  • Ensure all required documentation is received prior to onboarding launch. 

  • Serve as the primary point of contact during implementation. 

  • Build and prepare client payroll setup in Darwin. 

  • Process and validate the first two payrolls with accuracy and timeliness. 

  • Audit payroll data to ensure compliance and alignment with client expectations. 

  • Conduct structured training sessions on myHR system functionality including payroll approvals, onboarding workflows, reporting, and administrative tools. 

  • Provide live demonstrations and reinforce system best practices to drive adoption. 

  • Partner closely with Sales to ensure a smooth and well-documented transition. 

  • Coordinate with Benefits Consultants and Benefits Operations (BOP) to ensure benefit setup is accurate prior to first payroll. 

  • Deliver high-touch client education across payroll, benefits, and system workflows. 

  • Prepare a comprehensive and well-documented handoff to the long-term service team. 

Qualifications 

  • 3–5 years of payroll, PEO, HR, or client onboarding experience. 

  • Experience processing payroll in complex or multi-state environments preferred. 

  • Experience training clients on HRIS or payroll systems (myHR experience preferred). 

  • Strong understanding of benefit implementation timelines. 

  • Excellent project management and organizational skills. 

  • Exceptional communication and client-facing abilities. 

  • High attention to detail and process orientation. 

Core Competencies 

  • Client-Centered Mindset 

  • Strong Proactive Communication 

  • Cross-Functional Collaboration 

  • Accountability & Ownership 

  • Process Discipline 

  • System Expertise 

  • Professional Presence