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Client Success Jobs in Utah (NOW HIRING)

401GO

Cash Balance Client Success Manager

Sandy, UT · On-site +1

Cash Balance Client Success Manager Job Type: Full-time Pay: Salary Location: United States (Remote) Who We're Looking For: We're searching for someone who is organized, personable, and highly detail ...

AboutTime

Customer Success Representative

Payson, UT · On-site

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

AboutTime

Customer Success Representative

Payson, UT · On-site

What are the key priorities of a Client Success Representative A WorkMax Client Success Representative corresponds with existing customers, proactively reaches out to customers that could be at risk ...

Opiniion Inc.

Customer Success Manager

Lehi, UT · On-site

Customer Success Manager Opiniion is a resident satisfaction software that partners with property ... Client Relationship Management: * Build and maintain strong client relationships, serving as the ...

Opiniion

Customer Success Manager

Lehi, UT · On-site

As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client ... Client Relationship Management: * Build and maintain strong client relationships, serving as the ...

Patientco

Director, Client Marketing

Lehi, UT

Equips Client Success and Sales with data-backed messaging, use cases, and talking points that enable confident share-of-wallet expansion grounded in demonstrated ROI. * Acts as the connective tissue ...

Waystar

Director, Client Marketing

Lehi, UT · On-site

Equips Client Success and Sales with data-backed messaging, use cases, and talking points that enable confident share-of-wallet expansion grounded in demonstrated ROI. * Acts as the connective tissue ...

R1 RCM

Client Delivery Manager

Salt Lake City, UT · On-site

$65K - $116K/yr

... client delivery policies -Build strong, long-term relationships with customers by staying in ... Not only does that drive customer success and improve patient care, but that same enthusiasm is ...

New

MX Technologies, Inc.

Client Strategy Executive

Lehi, UT

$71K - $97K/yr

... success of our clients. Job Duties: * Full ownership of the client relationship by partnering with ... both internal and external stakeholders to achieve the client's defined business objectives, as ...

401GO

Success Advocate Manager

Sandy, UT · Remote

Success Advocate Manager Job Type: Full-time Pay: Salary Location: United States (Remote ... Coordinate client-facing communications related to compliance testing, plan provisions ...

Pattern

Customer Success Manager

Lehi, UT · On-site

Client Management * Portfolio Growth: Manage a dedicated portfolio of up to 10 clients, providing ... Success Advocacy: Develop compelling case studies that highlight customer success and the efficacy ...

Pattern

Customer Success Manager

Lehi, UT · On-site

Client Management * Portfolio Growth: Manage a dedicated portfolio of up to 10 clients, providing ... Success Advocacy: Develop compelling case studies that highlight customer success and the efficacy ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Utah

Client Success information

See Utah salary details

$29.6K

$75.6K

$127.5K

How much do client success jobs pay per year?

As of Jul 4, 2026, the average yearly pay for client success in Utah is $75,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $90,100.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Utah? The most popular types of Client Success jobs in Utah are:
What are popular job titles related to Client Success jobs in Utah? For Client Success jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Utah look for? The top searched job categories for Client Success jobs in Utah are:
What cities in Utah are hiring for Client Success jobs? Cities in Utah with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Utah as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $75,619 per year, or $36.4 per hour.
Cash Balance Client Success Manager

Cash Balance Client Success Manager

401GO

Sandy, UT • On-site, Remote

Full-time

Posted 25 days ago

Job description

Role: Cash Balance Client Success Manager

Job Type: Full-time
Pay: Salary
Location: United States (Remote)

Who We’re Looking For:
We’re searching for someone who is organized, personable, and highly detail-oriented. If you love building relationships, keeping things in order, and making processes run smoothly, this role is for you.
You should be:

  • A natural communicator – Someone who can confidently lead conversations, connect with clients, and provide clear guidance.
  • Highly organized – Able to track details, juggle multiple accounts, and ensure nothing falls through the cracks.
  • Helpful by nature – You should enjoy problem-solving, answering questions, and proactively assisting clients.
  • Detail-driven – Precision matters in 401(k) administration, and you must be diligent about accuracy.
  • Tech-savvy – Able to navigate multiple systems, learn quickly, and use technology to its fullest potential.

What You’ll Be Doing:

  • Serve as the primary point of contact for a portfolio of Cash Balance and 401(k) plans.
  • Assist clients with Cash Balance and 401(k) plan setup, onboarding, and initial account configurations.
  • Maintain accurate records, track client needs, and ensure seamless follow-ups.
  • Collaborate with internal teams to address client questions and ensure a smooth onboarding process.
  • Identify areas to improve client experience and proactively address concerns.
  • Maintain a high level of responsiveness and professionalism when communicating internally and externally.

What You Bring:
  • 4+ years of experience in client management or account management.
  • Strong time management skills – ability to prioritize and stay on top of tasks.
  • Proven experience building strong relationships with clients and colleagues.
  • 3+ years of experience in team-based environments – collaboration is key.

Qualifications:
  • 3+ years of experience with cash balance administration required
  • Familiarity with 401(k) administration, payroll systems, or financial services.

Why 401GO?
At 401GO, we’re not just changing retirement—we’re reinventing it. As a fast-growing fintech start-up, we’ve built the world’s most advanced, fully automated retirement platform to help hard-working Americans take control of their future. Here, innovation moves fast, ideas matter, and your work makes a real impact. You’ll enjoy a collaborative and supportive environment where great people do their best work together, backed by competitive compensation, excellent benefits, and plenty of opportunities for professional growth. If you’re ready to challenge the status quo and be part of something big, 401GO is the place to grow your career.


What We Offer
  • A standout 401(k) plan (naturally!).
  • Generous stock options—share in our growth and success.
  • Flexible work environment—choose where you’re most productive.
  • Excellent benefits, including medical, dental, and vision.
  • Flexible hours—because great work doesn’t always happen 9–5.
  • Plenty of PTO—we value work-life balance.
  • A fully stocked kitchen when you’re in the office.


At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future.
We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.


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