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Client Success Jobs in Tennessee (NOW HIRING)

Softheon

Client Executive

Nashville, TN · On-site +1

$73K - $100K/yr

Client Success Job Location: Remote About Us Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions ...

INVO

PEO Client HR Manager

Oak Ridge, TN · On-site

Meaningful impact on client success and workforce effectiveness. How to Apply Qualified candidates are encouraged to submit a resume and cover letter outlining their HR experience, client management ...

PYA P C

Client Delivery Coordinator

Knoxville, TN · On-site

$15.50 - $20.50/hr

Work with industry leaders who are committed to professional growth and client success * Competitive compensation, comprehensive benefits, and opportunities for career advancement

PYA P C

Client Delivery Coordinator

Brentwood, TN · On-site

$17.75 - $23.75/hr

Work with industry leaders who are committed to professional growth and client success * Competitive compensation, comprehensive benefits, and opportunities for career advancement

RedRover

Marketing Strategist

Memphis, TN · On-site

Are you comfortable owning outcomes and carrying the weight of client success on your shoulders? If so, as a Marketing Strategist for RedRover, you'll sit at the intersection of strategy, client ...

RedRover

Marketing Strategist

Memphis, TN · On-site

Are you comfortable owning outcomes and carrying the weight of client success on your shoulders? If so, as a Marketing Strategist for RedRover, you'll sit at the intersection of strategy, client ...

S&ME

Senior Client Developer

Nashville, TN · On-site

$52.75 - $69.50/hr

Senior Client Developer Requisition Number: 2026-2703-01 Are you an experienced client developer ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...

S&ME

Senior Client Developer

Chattanooga, TN · On-site

$49.50 - $65.50/hr

Senior Client Developer Requisition Number: 2026-2703-01 Are you an experienced client developer ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...

S&ME, Inc.

Senior Client Developer

Nashville, TN · On-site

$52.75 - $69.50/hr

Senior Client DeveloperRequisition Number: 2026-2703-01Are you an experienced client developer with ... We invest in your success with mentorship, training, and leadership opportunities.Exciting Projects:

S&ME, Inc.

Senior Client Developer

Nashville, TN · On-site

$52.75 - $69.50/hr

Senior Client Developer Requisition Number: 2026-2703-01 Are you an experienced client developer ... We invest in your success with mentorship, training, and leadership opportunities. * Exciting ...

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Showing results 41-60

All JobsClient Success JobsClient Success Jobs in Tennessee

Client Success information

See Tennessee salary details

$29.5K

$75.4K

$127.1K

How much do client success jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client success in Tennessee is $75,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $89,900.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Tennessee?

The most popular types of Client Success jobs in Tennessee are:

What are popular job titles related to Client Success jobs in Tennessee?

For Client Success jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Tennessee look for?

The top searched job categories for Client Success jobs in Tennessee are:

What cities in Tennessee are hiring for Client Success jobs?

Cities in Tennessee with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $75,390 per year, or $36.2 per hour.

Customer Success Specialist (SaaS)

My Senior Health Plan

Brentwood, TN • On-site

Other

Retirement, PTO

Posted 16 days ago

Job description

Help Improve the Experience for Thousands of Medicare Clients
At My Senior Health Plan, we simplify Medicare by helping seniors confidently choose the coverage that's right for them. Every interaction matters, and behind every successful enrollment is technology that empowers our agents to deliver an exceptional client experience.
We're looking for a Customer Success Specialist to support the users of our proprietary scheduling and client management platform. In this role, you'll onboard new users, provide technical support, troubleshoot issues, and help ensure our agents and internal teams get the most from the platform. If you enjoy solving problems, building relationships, and helping others succeed, this is an opportunity to make a meaningful impact while growing your career with a collaborative, fast-paced organization.
What You'll Do
  • Lead onboarding and training for new agents and users of our SaaS platform.
  • Guide customers through account setup, scheduling configurations, and platform best practices.
  • Provide exceptional support via phone, email, and chat, resolving technical and user issues efficiently.
  • Troubleshoot platform functionality and escalate complex issues when needed.
  • Help users optimize appointment scheduling workflows and system configurations.
  • Build trusted relationships with customers by providing proactive guidance and ongoing support.
  • Partner with Product and Engineering teams to share customer feedback and improve the user experience.
  • Create and maintain training materials, knowledge base articles, and process documentation.
What You'll Bring
Required
  • 2+ years of experience in Customer Success, Customer Support, SaaS, or Software Implementation.
  • Strong technical aptitude and ability to quickly learn new software platforms.
  • Excellent communication, training, and relationship-building skills.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • A customer-first mindset with strong problem-solving skills.
Preferred
  • Experience with SaaS platforms, CRM systems, or scheduling software.
  • Familiarity with integrations, workflow automation, or APIs.
  • Experience supporting users in healthcare, insurance, or other service-based industries.
Why Join My Senior Health Plan?
  • Make a meaningful impact by supporting technology that helps seniors navigate Medicare with confidence.
  • Join a collaborative, mission-driven team committed to exceptional service and continuous improvement.
  • Work with innovative technology that directly supports business growth and client success.
  • Competitive compensation, comprehensive benefits, paid time off, 401(k) with company match, profit sharing, and opportunities for professional development and career advancement.
Our Core Values
  • Client-Centric Service - We put people first.
  • Integrity - We do the right thing.
  • Positivity - We bring energy and encouragement to every interaction.
  • Growth Mindset - We embrace learning and continuous improvement.

Ready to help others succeed while making a real difference? We'd love to hear from you.

Apply