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Digital Client Success Manager Jobs in Tennessee

Daily Wire

Client Success Manager

Nashville, TN · On-site

Oversee campaign setup, trafficking, pacing, and performance across podcast and digital advertising ... client success. * Experience managing integrated advertising campaigns from planning through ...

Acumen Technology

Client Success Manager

Nashville, TN · On-site

Acumen Technology is looking for confident and passionate Client Success Manager to join our team. We want professionals that understand that the client's experience is as important as knowing the ...

Acumen Technology

Client Success Manager

Nashville, TN · On-site

Acumen Technology is looking for confident and passionate Client Success Manager to join our team. We want professionals that understand that the client's experience is as important as knowing the ...

Acumen Technology

Client Success Manager

Nashville, TN · Hybrid

Acumen Technology is looking for confident and passionate Client Success Manager to join our team. We want professionals that understand that the client's experience is as important as knowing the ...

INHABIT IQ

Client Success Manager

Knoxville, TN · On-site +1

Summary The Client Success Manager (CSM) is responsible for owning the end-to-end success of assigned client accounts utilizing the company's Learning Management System (LMS). Serving as the primary ...

Eversana

Client Success Manager

Memphis, TN

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA's 3PL Warehouse & Distribution service. As an account manager (from 5-8 pharmaceutical clients), this ...

EVERSANA

Client Success Manager

Memphis, TN · On-site

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA's 3PL Warehouse & Distribution service. As an account manager (from 5-8 pharmaceutical clients), this ...

EVERSANA

Client Success Manager

Memphis, TN · On-site

The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA's 3PL Warehouse & Distribution service. As an account manager (from 5-8 pharmaceutical clients), this ...

5ironCyber

Client Success Manager

Franklin, TN · On-site

$80K - $100K/yr

CLIENT SUCCESS MANAGER 5ironCyber security operations solutions provide comprehensive detection and response, 24/7/365. We actively respond to events as they occur, requiring less bandwidth from our ...

Fix Group Management

Client Success Guide

Franklin, TN

$60K - $75K/yr

Position Summary The Client Success Guide is the cornerstone of engagement and retention at ShopFix ... Relationship Management Skills: Proven ability to build trust-based relationships with business ...

Fix Group Management

Client Success Guide

Franklin, TN

$60K - $75K/yr

Relationship Management Skills: • Proven ability to build trust-based relationships with business owners and maintain consistent engagement over time. • Strong active listening, emotional ...

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All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Tennessee

Digital Client Success Manager information

See Tennessee salary details

$13.2K

$84.3K

$148.8K

How much do digital client success manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for digital client success manager in Tennessee is $84,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $103,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Client Success Manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a Digital Client Success Manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a Digital Client Success Manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What are popular job titles related to Digital Client Success Manager jobs in Tennessee? For Digital Client Success Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Digital Client Success Manager jobs in Tennessee look for? The top searched job categories for Digital Client Success Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Digital Client Success Manager jobs? Cities in Tennessee with the most Digital Client Success Manager job openings:
Digital Client Success Manager jobs near you
Client Success Manager

Client Success Manager

Daily Wire

Nashville, TN • On-site

Full-time

Posted 20 days ago

Job description

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and success of advertising campaigns following the sale. Serving as the primary liaison between advertisers and internal teams, this role owns campaign planning, client communication, production coordination, execution, reporting, and performance optimization across Daily Wire's podcast, video, digital display, social, and sponsorship products.

As a key member of Revenue Operations, the Client Success Manager ensures campaigns launch seamlessly, deliver against client objectives, and create opportunities for renewals and revenue growth. Working cross-functionally with Sales, Ad Operations, Production, and Marketing, the CSM delivers a consistent, high-quality advertiser experience while driving operational excellence throughout the post-sale lifecycle.

Primary Responsibilities
  • Manage end-to-end advertising campaigns, from planning and execution through reporting and optimization.
  • Coordinate cross-functionally with Sales, Operations, Production, and Client Success to ensure seamless campaign delivery.
  • Oversee campaign setup, trafficking, pacing, and performance across podcast and digital advertising platforms.
  • Develop and deliver client-facing reports, insights, and campaign performance presentations.
  • Monitor campaign performance and identify opportunities to optimize results and maximize client satisfaction.
  • Maintain accurate campaign documentation using CRM, order management, and ad serving platforms.
  • Manage multiple campaigns and priorities while ensuring accuracy, organization, and on-time execution.
  • Support branded content and integrated sponsorship initiatives across podcast and digital media channels.
Experience & Requirements
  • 3-5 years of experience in digital media, podcast advertising, account management, campaign management, or client success.
  • Experience managing integrated advertising campaigns from planning through reporting.
  • Strong understanding of digital advertising, podcast monetization, and branded content production.
  • Experience with CRM systems, Order Management Systems (OMS), ad servers, and campaign management platforms.
  • Advanced proficiency in Microsoft Excel and PowerPoint, with strong analytical and reporting skills.
  • Exceptional organizational, communication, and project management abilities.
  • Ability to manage multiple priorities while maintaining exceptional attention to detail.
  • Proven ability to collaborate cross-functionally in a fast-paced environment.

Preferred Qualifications:

  • Experience with Megaphone, Google Ad Manager, YouTube, Podscribe, Veritone, Boostr, or similar advertising platforms.
  • Knowledge of dynamic ad insertion (DAI), programmatic audio, and integrated sponsorship campaigns.
  • Experience creating client-facing performance reports and executive-level presentations.
  • Familiarity with conservative media and podcast advertising.
To learn more about Daily Wire, please visit the following Daily Wire Facebook and YouTube page links:
Daily Wire
Daily Wire Facebook
Daily Wire YouTube
Daily Wire X
PragerU
 
Daily Wire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 
Please Note: Daily Wire participates in E-Verify and performs background checks on all new hires. We will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee's form I-9 to confirm work authorization. Thank you!
CALIFORNIA APPLICANT PRIVACY NOTICE
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