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Client Success Jobs in Delaware (NOW HIRING)

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$36K - $61K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Maintain and enhance strong client relationships. Skills: * Enhanced Communication: Improved verbal ...

defi AUTO LLC

Client Service Executive

Dover, DE · On-site

$82K - $117K/yr

As a Client Service Executive within the Managed Servicing business, you operate in a highly ... Success in this position requires strong relationship management, strategic thinking, and the ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$37K - $63K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage ... Maintain and enhance strong client relationships. Skills: Enhanced Communication: Improved verbal ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$37K - $63K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage ... Maintain and enhance strong client relationships. Skills: Enhanced Communication: Improved verbal ...

Wolters Kluwer

Customer Success Associate

Wilmington, DE · On-site

$37K - $63K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage ... Maintain and enhance strong client relationships. Skills: Enhanced Communication: Improved verbal ...

M&T Bank

GCM Client Administrator II - CLO

Wilmington, DE · On-site

$24.87 - $41.45/hr

Join our dynamic experienced team focused on enhancing overall client experience through technology ... Our future success relies on our ability to understand what's important to our customers and use ...

Verint Systems

Sr. Customer Success Manager

Dover, DE · On-site

Overview of Job Function The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves ... by the client that can be leveraged for renewals and business growth discussions. * Identify ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Delaware

Client Success information

See Delaware salary details

$32.5K

$83.1K

$140.1K

How much do client success jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client success in Delaware is $83,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $99,100.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Delaware? The most popular types of Client Success jobs in Delaware are:
What are popular job titles related to Client Success jobs in Delaware? For Client Success jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Delaware look for? The top searched job categories for Client Success jobs in Delaware are:
What cities in Delaware are hiring for Client Success jobs? Cities in Delaware with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Delaware as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $83,136 per year, or $40 per hour.
Customer Success Associate

Customer Success Associate

Wolters Kluwer

Wilmington, DE • On-site

$36K - $61K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Wolters Kluwer rating

8.7

Company rating: 8.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

43rd of 202 rated software companies

Job description

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for troubleshooting and enhancements.
Responsibilities:

  • Proactively support the onboarding process for new customers.

  • Address and resolve a broader range of customer inquiries and issues.

  • Assist with customer renewals and upselling opportunities.

  • Monitor and analyze customer performance and engagement data.

  • Provide intermediate-level training and guidance to customers.

  • Ensure implementation schedules, targets, and budgets are met.

  • Collaborate with internal teams on customer feedback to improve products/services.

  • Document detailed customer interactions and updates in CRM.

  • Identify potential areas for service/product improvement based on customer feedback.

  • Maintain and enhance strong client relationships.


Skills:

  • Enhanced Communication: Improved verbal and written communication capabilities.

  • Intermediate Problem-Solving: Ability to tackle a wider range of issues.

  • Analytical Skills: Basic analytical skills to track and interpret customer data.

  • Technical-Technical Proficiency: Stronger understanding of products/services.

  • Advanced CRM: More proficient use of CRM tools for streamlined customer management.

  • Customer Focus: Deepened empathy and focus on customer needs.

  • Collaboration: Enhanced team collaboration and coordination.

  • Feedback Implementation: Ability to implement customer feedback effectively.

Qualifications:

  • Bachelor's degree from an accredited college/university or equivalent B2B client service experience

  • Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$36,800.00 - $61,700.00 USD

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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