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Client Success Manager Jobs in Rome, GA (NOW HIRING)

IDT Coordinator

Rome, GA ยท On-site

$19.25 - $26/hr

This position is based in the Rome, Georgia area and requires regular travel throughout North Georgia, including in-home visits and meetings up to 2-hour service radius. Reliable transportation and

Sales Coordinator

White, GA ยท On-site

$16.50 - $22.75/hr

Company Overview: Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall

B2B Sales Representative

Rome, GA ยท On-site

$75K - $95K/yr

B2B Sales Representative About Us At Cleft of the Rock , we help businesses and individuals secure supplemental insurance solutions that protect what matters most. Our team values achievement,

Must be a licensed Physical Therapist to apply Employment Type:Full-Time Setting: Skilled Nursing Facility | Long-Term Care Exciting opportunity withRehab Advisors in-house management client! Join a

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Account Manager

North Atlanta, GA ยท On-site

$52K - $58K/yr

Job description: Location: NE Atlanta, GA 30319 Hours: Monday-Friday 7 am- 4 pm Salary: $52,000.00-$58,000.00 per year Summary: Manages and supervises the environmental services staff in Atlanta, GA

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Client Success Manager information

See Rome, GA salary details

$32.5K

$83.1K

$140.1K

How much do client success manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for client success manager in Rome, GA is $83,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
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What cities near Rome, GA are hiring for Client Success Manager jobs? Cities near Rome, GA with the most Client Success Manager job openings:
IDT Coordinator

$19.25 - $26/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

This position is based in the Rome, Georgia area and requires regular travel throughout North Georgia, including in-home visits and meetings up to 2-hour service radius. Reliable transportation and comfort with regional travel are required.About Primecare Home Care
At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and compassion. As a licensed Private Home Care provider, we offer a wide range of services including Skilled Nursing, Personal Care Services, Companionship, and Structured Family Caregiving.
Everything we do centers around CARE. Our culture is built on our core values: caring, reliable, honest, punctual, and professional. We are committed to creating a supportive, collaborative environment where team members can grow personally and professionally while making a meaningful impact in the communities we serve.Position Summary
The IDT Coordination Specialist / Admin Health Coach plays a key role in supporting caregivers and clients through ongoing engagement, coaching, coordination, and required in-home visits. This position is responsible for managing an assigned caseload of approximately 150 clients while ensuring continuity of care, compliance, retention, and program success.
This role serves as a liaison between caregivers, clients, Case Managers, and internal teams to support care planning, communication, and service coordination. The ideal candidate is highly organized, relationship-driven, and comfortable balancing administrative responsibilities with field-based client support.Responsibilities
  • Complete required in-home IDT visits every six months and support interdisciplinary care planning
  • Manage and maintain an assigned caseload through ongoing caregiver coaching, check-ins, and problem-solving support
  • Coordinate services, approvals, and referrals to ensure continuity of care and client retention
  • Communicate IDT visit details with caregivers, Case Managers, and internal teams
  • Maintain accurate documentation and compliance activities in accordance with program and state guidelines
  • Escalate changes in caregiver or client status to leadership when appropriate
  • Build relationships with caregivers, referral sources, and community partners to support program growth
  • Conduct outreach and education regarding program services and eligibility
  • Deliver exceptional customer service and caregiver support
  • Perform other duties as assigned

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.