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Client Success Manager Jobs in Rome, GA (NOW HIRING)

... client success. * Stay agile and adaptable, embracing challenges as Scout Freight scales and ... Exceptional organizational and time-management abilities. * Collaborative team player with ...

Tax Manager - (Rome, GA)

Rome, GA · On-site

$93.40K - $122.50K/yr

... success, we encourage you to apply to join our team. The Tax Manager is a key member of our tax department, responsible for managing client relationships, overseeing multiple tax engagements, and ...

Tax Manager - (Rome, GA)

Rome, GA · On-site

$93.40K - $122.50K/yr

... success, we encourage you to apply to join our team. The Tax Manager is a key member of our tax department, responsible for managing client relationships, overseeing multiple tax engagements, and ...

... client retention and customer satisfaction within a healthcare-focused manufacturing environment. Success in this role is measured by operational KPI performance, labor optimization, COGS management ...

... client retention and customer satisfaction within a healthcare-focused manufacturing environment. Success in this role is measured by operational KPI performance, labor optimization, COGS management ...

Client Engagement: Act as a primary point of contact for clients and develop key relationships for ... Demonstrated success in supervising cost controls, budgeting, and tracking for complex projects.

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Client Success Manager information

See Rome, GA salary details

$32.5K

$83.1K

$140.1K

How much do client success manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for client success manager in Rome, GA is $83,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Rome, GA look for? The top searched job categories for Client Success Manager jobs in Rome, GA are:
What cities near Rome, GA are hiring for Client Success Manager jobs? Cities near Rome, GA with the most Client Success Manager job openings:
Tax Planner, Advisory & Client Integration (Enrolled Agent Preferred)

Tax Planner, Advisory & Client Integration (Enrolled Agent Preferred)

Asset Management Group

Cartersville, GA • On-site

$80K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

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Job description

This role at our Cartersville-based financial planning firm offers a unique opportunity to lead proactive, year-round tax strategy for high-net-worth clients and business owners. Unlike traditional tax preparation jobs, this position focuses on integrating tax planning with financial advisory services to create comprehensive solutions that support client success and firm growth. The role emphasizes collaboration, meaningful client interaction, and strategic thinking rather than routine compliance work. Hybrid work is preferred, providing flexibility alongside in-office collaboration.

Responsibilities

  • Lead proactive tax planning for individuals and small business owners
  • Collaborate with financial advisors to integrate tax strategy into financial plans
  • Identify opportunities related to income planning, entity structure, and owner compensation
  • Participate in select client and prospect meetings to provide tax insight
  • Prepare and file individual tax returns for firm clients
  • Prepare and review business tax returns (S-corps, partnerships, select C-corps)
  • Support expansion of tax and accounting services

Required Qualifications

  • Experience with individual and small business tax returns
  • Strong interest in tax planning and strategy beyond compliance
  • Ability to communicate tax concepts clearly to clients and advisors
  • Collaborative mindset and comfort working in a team environment

Preferred Qualifications

  • Enrolled Agent (EA) credential