ZipRecruiter

Log In

1

Client Success Manager Jobs in Raleigh, NC (NOW HIRING)

NetApp

Keystone Success Manager

Morrisville, NC · Hybrid

Job Summary As a Keystone Success Manager (KSM), you will serve as the primary trusted advisor for a portfolio of NetApp Keystone customers, helping them maximize the value of their subscription ...

NetApp, Inc.

Keystone Success Manager

Morrisville, NC · On-site

Job Summary As a Keystone Success Manager (KSM), you will serve as the primary trusted advisor for a portfolio of NetApp Keystone customers, helping them maximize the value of their subscription ...

Clayton Homes

Customer Success Manager

Oxford, NC

Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building trusted business partnerships between our customers and our Home Building and Supply Facilities to ...

Canals

Customer Success Manager

Raleigh, NC · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Pop-Up Talent

Customer Success Manager, CSM

Raleigh, NC · Remote

$110K - $130K/yr

Customer Success Manager (CSM) USA Remote * Team: Customer Success * Salary: $110K - $130K MISSION & PURPOSE * The Customer Success Manager (CSM) is responsible for delivering transformational ...

NetApp, Inc.

Keystone Success Manager

Morrisville, NC · On-site

Relationship Management: Own the relationship between NetApp Keystone the Customer and key stakeholders. Meet regularly with customers to discuss key subscription health and management indicators and ...

Steer

Strategic Customer Success Manager

Raleigh, NC · Remote

About the Role As a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high ...

NetApp

Keystone Success Manager

Morrisville, NC · On-site

Relationship Management: Own the relationship between NetApp Keystone the Customer and key stakeholders. Meet regularly with customers to discuss key subscription health and management indicators and ...

WalkMe

Senior Customer Success Manager

Raleigh, NC · Hybrid

As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve ...

WalkMe

Senior Customer Success Manager

Raleigh, NC · Hybrid

As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Raleigh, NC

Client Success Manager information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do client success manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for client success manager in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Raleigh, NC? The most popular types of Client Success jobs in Raleigh, NC are:
What are popular job titles related to Client Success Manager jobs in Raleigh, NC? For Client Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Raleigh, NC look for? The top searched job categories for Client Success Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Success Manager jobs? Cities near Raleigh, NC with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $80,745 per year, or $38.8 per hour.
Associate Digital Customer Success Manager

Associate Digital Customer Success Manager

Veradigm

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

The Associate Client Success Manager (ACSM) is a digital only engagement position and serves as the voice of the client to Veradigm and the voice of Veradigm to the client via digital communications. The ACSM seeks to ensure robust adoption of solutions, maximize expansion opportunities, and minimize client attrition to create a healthy, growing client base. To accomplish these goals, the ACSM ensures remarkable client experiences with our products and services through a combination of digital engagement and tactical execution of actions necessary to support operations. The ACSM is responsible for reviewing health signals, creating actions to support them, and reporting progress on Key Performance Indicators. Tactically, these actions may include ongoing monthly operational reviews, creating and publishing reports, pursuing escalated support and services actions, providing assistance to resolve outstanding A/R issues, and supporting sales activities to further the expansion of the Veradigm solutions footprint.
  • Serves as the primary operational owner of a digital only account portfolio
  • Assists with basic collaboration of client and Veradigm (eg. AOE, TAM, Service PD/PM, Hosting PM, Managed Services, Support leads) teams to ensure alignment and agreement to goals and supporting action plans.
  • Maintains internal client updates using required reporting mechanisms.
  • Creates/maintains limited-complexity client facing executive dashboard for monthly operational review.
  • Assists with limited-complexity Strategic digital first planning for current and future projects - aligning Veradigm solution releases with client strategic priorities.
  • Ensures oversight, visibility, and tactical coordination of digital first visibility of account health
  • Ensures client regulatory preparedness as it relates to Veradigm solutions.
  • Delivers client communications on potential business-impacting items, including Industry/Veradigm news, release plans, planned outages, and Major Incidences.
  • Identifies basic opportunities for and ensures execution of solution optimizations, workflow best practices, educational opportunities, etc.
  • Supports client participation in Voice of Customer processes such as KLAS and CSAT, including providing invitations, reviewing feedback, and creating/driving improvement action plans.
  • Observes/participates in client Quarterly Business Reviews (QPRs), where applicable.
  • Provides basic consultative insights into the client growth plan led by the AOE.
  • Provides support to resolve basic financial or contractual disputes, including concessions, terminations, and unfunded project requests.
  • Drives client prioritization with escalated issues in support.

Requirements:
Education
  • Bachelor's Degree or equivalent Technical / Business experience Required

Work Experience
  • 0-2 years relevant work experience Preferred

Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!

Apply