The Client Success Operations Associate reporting to the Director of Product Operations, will ... Exposure to CRM platforms to track and follow up on customer requests. * Understanding of financial ...
Quick apply
The Client Success Operations Associate reporting to the Director of Product Operations, will ... Exposure to CRM platforms to track and follow up on customer requests. * Understanding of financial ...
The Client Success Operations Associate reporting to the Director of Product Operations, will ... Exposure to CRM platforms to track and follow up on customer requests. Understanding of financial ...
The Client Success Operations Associate reporting to the Director of Product Operations, will ... Exposure to CRM platforms to track and follow up on customer requests. Understanding of financial ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... Exposure to CRM platforms to track and follow up on customer requests. Understanding of financial ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... Exposure to CRM platforms to track and follow up on customer requests. Understanding of financial ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... Exposure to CRM platforms to track and follow up on customer requests. * Understanding of financial ...
Quick apply
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... Exposure to CRM platforms to track and follow up on customer requests. * Understanding of financial ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... and risk management protocols. Must Haves: • 5+ years of experience in the Syndicated Lending ...
The Client Success Operations Lead reporting to the Director of Product Operations, will partner ... and risk management protocols. Must Haves: • 5+ years of experience in the Syndicated Lending ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...
Client Success WFH Representative
Raleigh, NC · On-site +1
Remote Client Success Representative Company: AO (American Income Division) Location: Virginia ... Promotion from within * Long-term management opportunities Additional Benefits * Medical ...
Client Success WFH Representative
Raleigh, NC · On-site +1
Remote Client Success Representative Company: AO (American Income Division) Location: Virginia ... Promotion from within * Long-term management opportunities Additional Benefits * Medical ...
Customer Success Manager
Raleigh, NC · On-site
As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...
Customer Success Manager
Raleigh, NC · On-site
As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...
Customer Success Manager
Raleigh, NC · Remote
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
Customer Success Manager
Raleigh, NC · Remote
AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing role. * 1+ years experience utilizing a CR ...
Customer Success Manager
Raleigh, NC · On-site
Position Summary The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions receive ...
Customer Success Manager
Raleigh, NC · On-site
Position Summary The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN's advanced hatchery automation solutions receive ...
Customer Success Manager
Raleigh, NC · On-site
$125K - $250K/yr
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Raleigh, NC · On-site
$125K - $250K/yr
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Raleigh, NC · On-site
As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...
Customer Success Manager
Raleigh, NC · On-site
As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager Eaton's Digital Office is seeking a Customer Success Manager to support our expanding portfolio of Brightlayer software solutions. This role will orchestrate the post-sale ...
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager Eaton's Digital Office is seeking a Customer Success Manager to support our expanding portfolio of Brightlayer software solutions. This role will orchestrate the post-sale ...
Customer Success Manager
Apex, NC · On-site
As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...
Customer Success Manager
Apex, NC · On-site
As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Client Services to resolve challenges * Build and execute account plans that balance growth and ...
Client Success Specialist (Durham/Fort Myers)
Durham, NC · On-site
$53K - $80K/yr
NeoGenomics has an opening for a Client Success Specialist who wants to continue to learn in order ... Experience managing multiple projects * Strong organizational skills and attention to detail
Client Success Specialist (Durham/Fort Myers)
Durham, NC · On-site
$53K - $80K/yr
NeoGenomics has an opening for a Client Success Specialist who wants to continue to learn in order ... Experience managing multiple projects * Strong organizational skills and attention to detail
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion
Customer Success Manager
Raleigh, NC · On-site
Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion
The Associate Client Success Manager (ACSM) is a digital only engagement position and serves as the voice of the client to Veradigm and the voice of Veradigm to the client via digital communications.
The Associate Client Success Manager (ACSM) is a digital only engagement position and serves as the voice of the client to Veradigm and the voice of Veradigm to the client via digital communications.
The Associate Client Success Manager (ACSM) is a digital only engagement position and serves as the voice of the client to Veradigm and the voice of Veradigm to the client via digital communications.
The Associate Client Success Manager (ACSM) is a digital only engagement position and serves as the voice of the client to Veradigm and the voice of Veradigm to the client via digital communications.
The Associate Client Success Manager (ACSM) is a digital only engagement position and serves as the voice of the client to Veradigm and the voice of Veradigm to the client via digital communications.
The Associate Client Success Manager (ACSM) is a digital only engagement position and serves as the voice of the client to Veradigm and the voice of Veradigm to the client via digital communications.
Customer Success Manager
Raleigh, NC · On-site
$150K/yr
The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...
Customer Success Manager
Raleigh, NC · On-site
$150K/yr
The Customer Success Manager role includes but is not limited to the following responsibilities: Lifecycle Management & Onboarding * Seamless Transitions: Manage the formal hand-off from new logo ...
Client Success Manager information
See Raleigh, NC salary details
$31.6K - $41.1K
4% of jobs
$41.1K - $50.6K
10% of jobs
$57.2K is the 25th percentile. Wages below this are outliers.
$50.6K - $60.1K
16% of jobs
$60.1K - $69.6K
15% of jobs
The median wage is $73.2K / yr.
$69.6K - $79.1K
14% of jobs
$79.1K - $88.6K
14% of jobs
$91.2K is the 75th percentile. Wages above this are outliers.
$88.6K - $98.1K
10% of jobs
$98.1K - $107.6K
10% of jobs
$107.6K - $117.1K
4% of jobs
$117.1K - $126.6K
2% of jobs
$126.6K - $136.1K
2% of jobs
$31.6K
$80.7K
$136.1K
How much do client success manager jobs pay per year?
As of Sep 2, 2026, the average yearly pay for client success manager in Raleigh, NC is $80,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.
What is a client success manager?
A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.
How does a client success manager typically collaborate with other departments to ensure client satisfaction?
Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.
What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?
To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Raleigh, NC?
The most popular types of Client Success jobs in Raleigh, NC are:
What are popular job titles related to Client Success Manager jobs in Raleigh, NC?
For Client Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Raleigh, NC look for?
The top searched job categories for Client Success Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Success Manager jobs?
Cities near Raleigh, NC with the most Client Success Manager job openings:
Job description
About Us:
Versana is an industry-backed fintech on a mission to make the syndicated loan market better. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest
assured they are accessing the loan market’s most credible source of deal information.
About You:
The Client Success Operations Associate reporting to the Director of Product Operations, will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana’s new product launch. This includes driving execution across product demonstrations, client onboarding, account activation and maintaining high quality documentation to support the scale of Versana’s new product.
• Actively drive client participation and engagement to support a new Versana product launch.
• Collaborate with product, engineering, marketing, sales and customer success teams to deliver a product go-to-market (GTM) plans.
• Passionate about developing and implementing the ideal customer journey for a new product.
• Provide direct client training to drive adoption of Versana’s self-service technology solution.
• Coordinate efforts with the Head of Product, Client Success with Go-to-Market (GTM) execution for Versana new product launch, including Agent Bank and Lender onboarding, product demonstrations, documentation gathering, account activation.
• Provide ongoing support to new clients with training and manual processing of the new product’s launch.
• Address queries from Agents and Lenders around the new product’s process and workflow, from loan and amendment documentation, system queries to process of the new product’s capture
• Assist with developing and adhering to performance metrics and provide continued recommendations for process improvement to reduce turnaround times for existingprocesses.
• Adhere to internal and external onboarding and new product related SLAs, where applicable.
• Ensure that all operations comply with industry regulations, data security standards, and risk management protocols.
Must Haves: • Collaborate with product, engineering, marketing, sales and customer success teams to deliver a product go-to-market (GTM) plans.
• Passionate about developing and implementing the ideal customer journey for a new product.
• Provide direct client training to drive adoption of Versana’s self-service technology solution.
• Coordinate efforts with the Head of Product, Client Success with Go-to-Market (GTM) execution for Versana new product launch, including Agent Bank and Lender onboarding, product demonstrations, documentation gathering, account activation.
• Provide ongoing support to new clients with training and manual processing of the new product’s launch.
• Address queries from Agents and Lenders around the new product’s process and workflow, from loan and amendment documentation, system queries to process of the new product’s capture
• Assist with developing and adhering to performance metrics and provide continued recommendations for process improvement to reduce turnaround times for existingprocesses.
• Adhere to internal and external onboarding and new product related SLAs, where applicable.
• Ensure that all operations comply with industry regulations, data security standards, and risk management protocols.
• 3 to 5 years of experience in the Syndicated Lending market with a sound understanding of products and processes for both the primary and secondary lifecycles, is highly desirable.
• Prior experience with customer success in a start-up environment.
• Strong problem solving and analytical thinking skills, with a willingness to dive into details.
• Excellent communication and presentation skills.
• Detailed knowledge of process planning.
• Experience in customer facing role highly desirable.
• Exposure to CRM platforms to track and follow up on customer requests.
• Understanding of financial products (must have).
• Comfortable engaging with personas at all levels at buy side and sell side firms.
• Prior experience with customer success in a start-up environment.
• Strong problem solving and analytical thinking skills, with a willingness to dive into details.
• Excellent communication and presentation skills.
• Detailed knowledge of process planning.
• Experience in customer facing role highly desirable.
• Exposure to CRM platforms to track and follow up on customer requests.
• Understanding of financial products (must have).
• Comfortable engaging with personas at all levels at buy side and sell side firms.
Equal Opportunity Employer:
We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Versana
Sourced by ZipRecruiter
Industry
Library and information services
Company size
1 - 10 Employees
Headquarters location
New York, NY, US
Year founded
2021