The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. • Managing and growing relationships with key customers, acting as their ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. • Managing and growing relationships with key customers, acting as their ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider ...
Quick apply
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider ...
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider ...
Quick apply
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider ...
Requirements: * 3+ years in Customer Success, Account Management, or similar client-facing role, ideally in SaaS, automotive, mobility, or fleet environments. * 3+ years of experience in the ...
Requirements: * 3+ years in Customer Success, Account Management, or similar client-facing role, ideally in SaaS, automotive, mobility, or fleet environments. * 3+ years of experience in the ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities Managing and growing relationships with key customers ...
Key Responsibilities Client Relationship Management * Serve as the primary liaison between clients ... Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health ...
Quick apply
Key Responsibilities Client Relationship Management * Serve as the primary liaison between clients ... Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health ...
Client Relationship Manager - Remote
Boca Raton, FL · Remote
$90K - $95K/yr
The CRM will strive to enhance client satisfaction, retention, and business growth through ... Client Success Strategies: * Own a book of complex client engagements, ensuring that Key ...
Client Relationship Manager - Remote
Boca Raton, FL · Remote
$90K - $95K/yr
The CRM will strive to enhance client satisfaction, retention, and business growth through ... Client Success Strategies: * Own a book of complex client engagements, ensuring that Key ...
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... Strong organizational skills and ability to manage multiple customer issues simultaneously
New
Quick apply
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... Strong organizational skills and ability to manage multiple customer issues simultaneously
New
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... Strong organizational skills and ability to manage multiple customer issues simultaneously
New
Quick apply
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... Strong organizational skills and ability to manage multiple customer issues simultaneously
New
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... Strong organizational skills and ability to manage multiple customer issues simultaneously
New
Quick apply
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... Strong organizational skills and ability to manage multiple customer issues simultaneously
New
Customer Success Manager - Rental Franchises
Fort Lauderdale, FL · On-site +1
$85K - $100K/yr
Requirements * 3+ years in Customer Success, Account Management, or similar client-facing role, ideally in SaaS, automotive, mobility, or fleet environments. * 3+ years of experience in the ...
Customer Success Manager - Rental Franchises
Fort Lauderdale, FL · On-site +1
$85K - $100K/yr
Requirements * 3+ years in Customer Success, Account Management, or similar client-facing role, ideally in SaaS, automotive, mobility, or fleet environments. * 3+ years of experience in the ...
Requirements: * 3+ years in Customer Success, Account Management, or similar client-facing role, ideally in SaaS, automotive, mobility, or fleet environments. * 3+ years of experience in the ...
Quick apply
Requirements: * 3+ years in Customer Success, Account Management, or similar client-facing role, ideally in SaaS, automotive, mobility, or fleet environments. * 3+ years of experience in the ...
VP of Client Implementation & Integration
Delray Beach, FL · On-site
$200K - $225K/yr
... long-term client success throughout the client lifecycle. The Vice President will lead ... Manage escalated implementation issues and partner cross-functionally to drive timely resolution ...
Quick apply
VP of Client Implementation & Integration
Delray Beach, FL · On-site
$200K - $225K/yr
... long-term client success throughout the client lifecycle. The Vice President will lead ... Manage escalated implementation issues and partner cross-functionally to drive timely resolution ...
Enterprise Customer Success Manager, Nursing Health Education
Boca Raton, FL · On-site
$59K - $98K/yr
Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer focused account strategist? About our Team The eCSM will collaborate ...
Enterprise Customer Success Manager, Nursing Health Education
Boca Raton, FL · On-site
$59K - $98K/yr
Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer focused account strategist? About our Team The eCSM will collaborate ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
Client Executive
Fort Lauderdale, FL · On-site
$72K/yr
... of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ... This person will lead a team of one or more Account Managers and indirectly influence Account ...
Client Executive
Fort Lauderdale, FL · On-site
$72K/yr
... of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ... This person will lead a team of one or more Account Managers and indirectly influence Account ...
Client Success Manager information
See Boca Raton, FL salary details
$30.7K - $40K
4% of jobs
$40K - $49.2K
10% of jobs
$55.7K is the 25th percentile. Wages below this are outliers.
$49.2K - $58.5K
16% of jobs
$58.5K - $67.7K
15% of jobs
The median wage is $71.3K / yr.
$67.7K - $77K
14% of jobs
$77K - $86.2K
14% of jobs
$88.8K is the 75th percentile. Wages above this are outliers.
$86.2K - $95.5K
10% of jobs
$95.5K - $104.7K
10% of jobs
$104.7K - $114K
4% of jobs
$114K - $123.2K
2% of jobs
$123.2K - $132.5K
2% of jobs
$30.7K
$78.6K
$132.5K
How much do client success manager jobs pay per year?
What job makes $10,000 a month without a degree?
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
What is a Client Success Manager?
What is a CSM salary?
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What jobs pay 500,000 a year in the US?
What does a Client Success Manager do?

Full-time
Medical, Dental, Vision, Life, Retirement
Posted 9 days ago
Job description
Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.
As a CSM, you will be responsible for understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the most value from our products and services. You will be crucial in helping us build strong, lasting relationships with our clients/customers. The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills.
• Managing and growing relationships with key customers, acting as their primary point of contact.
• Engaging proactively with customers to understand their goals and challenges and offering solutions that align with their needs.
• Ensuring high customer retention and satisfaction levels by delivering exceptional service and support.
• Gathering customer feedback and communicating product improvement suggestions to the development team.
• Collaborating with internal teams to address customer feedback, resolve issues, and ensure the smooth delivery of products and services. Be the voice of the customer internally within the company.
• Developing and executing customer success strategies that drive product adoption and maximize customer value.
• Monitoring customer health metrics, tracking success KPIs, and regularly reporting on customer outcomes to leadership.
• Advocating for the customer within the organization to ensure their needs are prioritized.
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 3+ years of experience as a customer success manager, account manager, or in customer success, account management, or customer service roles.
• Experience in managing customer success programs, customer retention, and upselling strategies.
• Ability to analyze customer data and usage trends to identify areas of improvement.
• Understanding of product management and its impact on customer experience.
• Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships and work cross-functionally.
• Excellent problem-solving and critical-thinking abilities, with a customer-focused mindset and a proactive approach.
• Strong organizational and time management skills, with the ability to manage multiple accounts and priorities simultaneously.
• Familiarity with CRM tools, customer success platforms, and analytics software.
• Solid negotiation skills to handle complex customer accounts.
We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.
EEO Statement
Equal Opportunity Employer
Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
#LI-ONSITE
#IND3
About Sonny's Enterprises
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Tamarac, FL, US
Year founded
1949