As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. • Managing and growing relationships with key customers, acting as their ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. • Managing and growing relationships with key customers, acting as their ...
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider ...
Quick apply
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities • Managing and growing relationships with key customers ...
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider ...
Quick apply
Overview The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider ...
MSP - Technical Customer Success Manager (On-Site)
Pompano Beach, FL · On-site
$50K - $60K/yr
Key Responsibilities Client Relationship Management * Serve as the primary liaison between clients ... Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health ...
Quick apply
MSP - Technical Customer Success Manager (On-Site)
Pompano Beach, FL · On-site
$50K - $60K/yr
Key Responsibilities Client Relationship Management * Serve as the primary liaison between clients ... Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health ...
Client invites applications for a Client Success and Service Operations Lead , a pivotal role ... Log, track, and manage service tickets through Salesforce with exceptional accuracy, ensuring all ...
Client invites applications for a Client Success and Service Operations Lead , a pivotal role ... Log, track, and manage service tickets through Salesforce with exceptional accuracy, ensuring all ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities Managing and growing relationships with key customers ...
The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. Responsibilities Managing and growing relationships with key customers ...
Director, Client Performance & Integration
Delray Beach, FL · On-site
$130K/yr
Operating as the connective layer across Operations, Client Success, Product, and Automation, this leader proactively manages performance, drives issue resolution, and ensures successful client ...
Director, Client Performance & Integration
Delray Beach, FL · On-site
$130K/yr
Operating as the connective layer across Operations, Client Success, Product, and Automation, this leader proactively manages performance, drives issue resolution, and ensures successful client ...
Client Success Specialist-Optometric/Ophthalmic Billing (REMOTE)
Hollywood, FL · On-site
$17.25 - $22/hr
We are currently looking for a Client Success Specialist to add to our team. Qualified candidates ... Manage accounts receivable processes for assigned client accounts. * Ensure all client claims are ...
Quick apply
Client Success Specialist-Optometric/Ophthalmic Billing (REMOTE)
Hollywood, FL · On-site
$17.25 - $22/hr
We are currently looking for a Client Success Specialist to add to our team. Qualified candidates ... Manage accounts receivable processes for assigned client accounts. * Ensure all client claims are ...
VP of Client Implementation & Integration
Delray Beach, FL · On-site
$200K - $225K/yr
... long-term client success throughout the client lifecycle. The Vice President will lead ... Manage escalated implementation issues and partner cross-functionally to drive timely resolution ...
Quick apply
VP of Client Implementation & Integration
Delray Beach, FL · On-site
$200K - $225K/yr
... long-term client success throughout the client lifecycle. The Vice President will lead ... Manage escalated implementation issues and partner cross-functionally to drive timely resolution ...
Sales, Enterprise Client Director - IDN, Philips Ambulatory Monitoring & Diagnostics (AM&D) - Sou...
$212K - $257K/yr
Job TitleSales, Enterprise Client Director - IDN, Philips Ambulatory Monitoring & Diagnostics (AM&D ... Proven success managing executive relationships and complex sales cycles and track record of ...
Sales, Enterprise Client Director - IDN, Philips Ambulatory Monitoring & Diagnostics (AM&D) - Sou...
$212K - $257K/yr
Job TitleSales, Enterprise Client Director - IDN, Philips Ambulatory Monitoring & Diagnostics (AM&D ... Proven success managing executive relationships and complex sales cycles and track record of ...
Case Manager/ Success Coach
Hollywood, FL · On-site
$22.50 - $25/hr
... client success stories. • Success Coach will work weeknights and weekends as needed by the ... Management has the exclusive right to alter this at any time without notice"
Quick apply
Case Manager/ Success Coach
Hollywood, FL · On-site
$22.50 - $25/hr
... client success stories. • Success Coach will work weeknights and weekends as needed by the ... Management has the exclusive right to alter this at any time without notice"
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
In this role, you'll drive client success, coordinate cross-functional teams, oversee onboarding and service delivery, manage account health, and help ensure seamless experiences for some of the ...
Operating as the connective layer across Operations, Client Success, Product, and Automation, this leader proactively manages performance, drives issue resolution, and ensures successful client ...
Operating as the connective layer across Operations, Client Success, Product, and Automation, this leader proactively manages performance, drives issue resolution, and ensures successful client ...
Operating as the connective layer across Operations, Client Success, Product, and Automation, this leader proactively manages performance, drives issue resolution, and ensures successful client ...
Operating as the connective layer across Operations, Client Success, Product, and Automation, this leader proactively manages performance, drives issue resolution, and ensures successful client ...
Client Executive
Fort Lauderdale, FL · On-site
$72K/yr
... of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ... This person will lead a team of one or more Account Managers and indirectly influence Account ...
Client Executive
Fort Lauderdale, FL · On-site
$72K/yr
... of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ... This person will lead a team of one or more Account Managers and indirectly influence Account ...
Client Executive
Fort Lauderdale, FL · On-site
$72K/yr
... of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ... This person will lead a team of one or more Account Managers and indirectly influence Account ...
Client Executive
Fort Lauderdale, FL · On-site
$72K/yr
... of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ... This person will lead a team of one or more Account Managers and indirectly influence Account ...
Client Success Manager information
See Boca Raton, FL salary details
$30.7K - $40K
4% of jobs
$40K - $49.2K
10% of jobs
$55.7K is the 25th percentile. Wages below this are outliers.
$49.2K - $58.5K
16% of jobs
$58.5K - $67.7K
15% of jobs
The median wage is $71.3K / yr.
$67.7K - $77K
14% of jobs
$77K - $86.2K
14% of jobs
$88.8K is the 75th percentile. Wages above this are outliers.
$86.2K - $95.5K
10% of jobs
$95.5K - $104.7K
10% of jobs
$104.7K - $114K
4% of jobs
$114K - $123.2K
2% of jobs
$123.2K - $132.5K
2% of jobs
$30.7K
$78.6K
$132.5K
How much do client success manager jobs pay per year?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
What is a Client Success Manager?
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What is a typical CSM salary?
Will AI replace CSM?
What does a Client Success Manager do?

Full-time
Posted 24 days ago
Job description
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Technical Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Requirements
- Bachelor's degree or equivalent experience
- 3-6 years of experience in one or more of the following areas:
- Customer success or customer support in a SaaS environment
- Product support or technical customer care
- EdTech platform support or implementation
- Strong written communication skills with the ability to clearly explain software functionality to non-technical users
- Demonstrated ability to troubleshoot product issues and guide users through solutions
- Experience using SaaS platforms and help desk tools
- Strong organizational skills and ability to manage multiple customer issues simultaneously
- Customer-first mindset and commitment to high-quality user experiences
Preferred Requirements:
- Experience supporting EdTech or K-12 education technology platforms.
- Familiarity with AI tools or generative AI applications.
- Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
- Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
- Experience creating help center documentation or knowledge bases
- Ability to reproduce bugs and clearly document technical issues
Benefits
- Competitive base salary + performance incentives
- Professional development opportunities