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Client Success Manager Jobs in Boca Raton, FL (NOW HIRING)

The Customer Success Manager is responsible for enabling revenue growth in partnership with sales ... Work alongside Account Executives to prepare for client meetings and product demos. * Assist in ...

The Customer Success Manager is responsible for enabling revenue growth in partnership with sales ... Work alongside Account Executives to prepare for client meetings and product demos. * Assist in ...

The Customer Success Manager is responsible for enabling revenue growth in partnership with sales ... Work alongside Account Executives to prepare for client meetings and product demos. * Assist in ...

Customer Success Manager

FL ยท On-site +1

$96K - $192K/yr

About This Role Opportunity to take an elevated position to manage enterprise customer ... Own Customer Success & Satisfaction for identified accounts * Responsible for delivering customer ...

Customer Success Leader

Boca Raton, FL ยท On-site

$47K - $55K/yr

A Customer Success Manager at 626 manages assigned Customer relationships and works with 626 ... Field Service Engineers to ensure a successful service event. They are responsible for providing ...

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Join One Of The Biggest Names In Healthcare Technology Management Are you ready to join one of the ... A Customer Success Manager at 626 manages assigned customer relationships and works with 626 ...

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Showing results 1-20

Client Success Manager information

See Boca Raton, FL salary details

$30.2K

$77.2K

$130.1K

How much do client success manager jobs pay per year?

As of May 30, 2026, the average yearly pay for client success manager in Boca Raton, FL is $77,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,300.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Boca Raton, FL? The most popular types of Client Success jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Client Success Manager jobs? Cities near Boca Raton, FL with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Boca Raton, FL as of May 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $77,212 per year, or $37.1 per hour.
Marketing Client Success Coordinator

Marketing Client Success Coordinator

Argon Agency

West Palm Beach, FL โ€ข On-site

$45K - $65K/yr

Full-time

PTO

Posted 17 days ago


Job description

Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Wellness resources

The Client Success Coordinator is responsible for ensuring smooth communication and coordination between clients and internal teams. This role primarily involves note-taking during client meetings, delegating tasks to appropriate team members, following up on task completion, and gathering key information from clients to ensure their needs are met efficiently.
The ideal candidate is highly organized, proactive, and an effective communicator, with a strong ability to manage multiple tasks simultaneously and maintain positive client relationships.
Key Responsibilities
1. Note-Taking & Documentation
  • Attend client meetings (virtual and in-person) to take comprehensive and structured notes.
  • Summarize key points, action items, and follow-ups from meetings in an organized manner.
  • Ensure all notes are stored and shared with relevant stakeholders for reference and accountability.
2. Task Delegation & Coordination
  • Assign tasks to internal team members based on client requests and project priorities.
  • Provide clear instructions and deadlines to ensure tasks are completed efficiently.
  • Track task progress using project management tools (e.g., Monday.com, Asana, Trello, or Slack).
3. Follow-Up & Accountability
  • Regularly check in on the progress of assigned tasks, ensuring deadlines are met.
  • Follow up with team members to ensure outstanding tasks are completed on time.
  • Communicate any delays or issues to clients and internal teams, offering solutions when necessary.
4. Client Communication & Information Gathering
  • Serve as the primary point of contact for clients regarding updates, questions, or additional information needed.
  • Collect necessary documents, feedback, or approvals from clients to facilitate project completion.
  • Ensure clients are informed about progress, upcoming steps, and any required actions on their part.
5. Reporting & Process Improvement
  • Maintain detailed records of client interactions, outstanding tasks, and completed work.
  • Identify trends or recurring client issues and propose process improvements to enhance efficiency.
  • Provide reports on task completion, client satisfaction, and potential areas for service enhancement.

Required:
  • Strong organizational skills with an ability to manage multiple tasks and deadlines.
  • Understanding of marketing terminology, tasks and what job role to delegate appropriate tasks to.
  • Understanding of workflow automation and task management best practices.
  • Excellent written and verbal communication for clear documentation and client interaction.
  • Background in customer service, administration, or operations.
  • Proficiency in project management tools such as hubstaff and monday.
  • Experience in CRM tools (e.g., Hubstaff, Salesforce).
  • Experience with G-Suite (Google Drive, Sheets, Docs, Calendar, Gmail)
  • Detail-oriented with a keen ability to track and follow up on various tasks.
  • Problem-solving mindset to proactively address and resolve issues.
  • Experience in client-facing roles, such as customer success, account management, or project coordination.