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Client Success Manager Jobs in Michigan (NOW HIRING)

UWM

Customer Success Manager

Pontiac, MI · On-site

Our AEs take vast industry knowledge and unparalleled client service to another level -- and you ... success story * Monitoring the performance of accounts in your pipeline * Building and managing a ...

Autodesk

Business Customer Success Manager

Novi, MI

$72K - $128K/yr

... Client Services, serving as thevoice of the customer and ensuring long-term customer health ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...

New

Vervint

Client Partner

Grand Rapids, MI

Demonstrated track record of managing large, complex client accounts, achieving revenue growth, and driving client success. * Proven success in consultative or insight-based sales within complex ...

New

Vervint

Client Partner

Grand Rapids, MI · On-site

Demonstrated track record of managing large, complex client accounts, achieving revenue growth, and driving client success. * Proven success in consultative or insight-based sales within complex ...

New

Axon

Customer Success Manager, Axon 911

Lansing, MI · Remote

Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in ... Strong client-facing and communication skills * Advanced troubleshooting and multi-tasking skills

DocNetwork

Client Experience Coordinator

Ann Arbor, MI · On-site

$50K - $60K/yr

Title: Client Experience Coordinator Status : Regular, Full-time Location: Ann Arbor, MI (hybrid ... Success in this role requires managing active support queues and implementing custom-designed ...

DocNetwork

Client Experience Coordinator

Ann Arbor, MI · Hybrid

$50K - $60K/yr

Title: Client Experience Coordinator Status : Regular, Full-time Location: Ann Arbor, MI (hybrid ... Success in this role requires managing active support queues and implementing custom-designed ...

Axon

Customer Success Manager, Axon 911

Lansing, MI · On-site

$124K - $138K/yr

Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in ... Strong client-facing and communication skills * Advanced troubleshooting and multi-tasking skills

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All JobsClient Success Manager JobsClient Success Manager Jobs in Michigan

Client Success Manager information

See Michigan salary details

$28.3K

$72.4K

$122K

How much do client success manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for client success manager in Michigan is $72,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $86,300.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in industries like SaaS or consulting. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some professionals reaching high earnings through performance-based incentives.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is a CSM salary?

The salary for a Client Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and CRM skills are often required for the role.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), successful entrepreneurs, and certain specialized medical or legal professionals can earn $500,000 or more annually. Additionally, some highly experienced sales directors, investment bankers, and technology executives with stock options or bonuses may reach this level of compensation.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Michigan? The most popular types of Client Success jobs in Michigan are:
What are popular job titles related to Client Success Manager jobs in Michigan? For Client Success Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Michigan look for? The top searched job categories for Client Success Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Success Manager jobs? Cities in Michigan with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $72,398 per year, or $34.8 per hour.
Customer Success Manager

Customer Success Manager

United Wholesale Mortgage

Pontiac, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

90th of 138 rated financial services

Job description

At UWM, we only succeed when our customers succeed. That's why we want people like you who are committed to customer success to join our team of Account Executives.
This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all.
If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too.
WHAT WE NEED FROM YOU
Must Have Qualifications:
  • High school diploma or equivalent
  • Minimum one year of experience in mortgage sales as a loan officer, mortgage banker or wholesale account executive
  • OR minimum one year of relationship based sales experience
  • Understanding the difference between retail and wholesale lending
  • Proven success in building business relationships
  • Confident communication skills and professionalism over the phone and face to face
  • Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task
  • Ability to take feedback and be coached up with the desire to get better every day
  • Hard workers who take accountability for their actions
  • Self-motivated with a strong work ethic and a positive attitude

Nice To Have Qualifications:
  • Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender
  • Inside sales and/or phone sales experience
  • A passion for the mortgage industry
  • Previous experience in a business to business sales model
  • A desire for a six figure income and the motivation to work in a competitive sales environment

NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch.
WHAT YOU WILL BE DOING
  • Building and maintaining long-term relationships with broker accounts in all 50 states
  • Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes
  • Acting as your clients' go-to resource for guidance and solutions
  • Delivering up-to-the-minute information about the latest products, resources and industry updates
  • Championing your brokers and striving to make every loan a success story
  • Monitoring the performance of accounts in your pipeline
  • Building and managing a strong pipeline of loans to meet and exceed sales goals

THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

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