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Client Success Manager Jobs in Kentucky (NOW HIRING)

Sylvan Health, Inc.

$90 - $130/hr

  • Medical

  • PTO

Position Overview The Customer Success Manager will own the relationships with Sylvan Health's provider partners, serving as the primary point of contact to ensure long-term partnership success and ...

New

NextGenEnergyJobs

$110 - $150/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success Manager, Commercial Markets Planet designs, builds, and operates the largest ... A track record of acting as a thought partner by asking reframing questions that probe client ...

New

CSG Systems

$109 - $175/hr

  • Medical

  • Dental

  • Vision

  • PTO

## Customer Success Manager SrApplyremote type: Remotelocations: United States Remotetime type: Full timeposted on: Posted Todayjob requisition id: 32263Hi, I'm Juhi Banerjee, your Recruiter and guide ...

New

Vanta Inc.

$120 - $180/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As Vanta's Customer Success Manager, Strategic, you will serve as a trusted advisor to Vanta's largest and most complex customers--organizations with 10,000+ employees navigating sophisticated ...

New

OpenLoop Health, Inc.

$140 - $200/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OpenLoop is hiring a Strategic Customer Success Manager to join our team remotely or at our HQ in ... You'll be the strategic counterpart to client executive leadership, the owner of a high-value ...

New

Shovels, Inc.

$90 - $150/hr

Back to Careers Customer Success Remote (West Coast preferred) Senior Customer Success Manager Full-time · Customer Success & Growth Shovels is building the Google for local government data ...

New

Quest Software Canada Inc

$100 - $140/hr

  • Medical

  • Retirement

  • PTO

As the Customer Success Manager, you will be accountable for the performance, engagement, and ... client needs and concerns. * Develops and maintains strategic Success Plans that align with value ...

New

Salesforce, Inc.

$123 - $248/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

## Customer Success Manager - SlackApplyremote type: Office - Flexiblelocations: California - San ... Form a clear plan for client engagements, communicate clearly and proactively with collaborators ...

New

SPS Commerce, Inc.

$77 - $119/hr

We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...

New

SHI GmbH

Customer Success Manager - VMware

Frankfort, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

Aprimo

$105 - $140/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager Location: Virtual, United States Employment Type: Full-Time Onsite, Remote/Flexible, or Hybrid: Remote Department: Customer Success Hiring Manager: Director, Customer Success ...

New

Binti

$140 - $210/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

OVERVIEW OF ROLE The mission of the Lead Customer Success Manager is to serve as a senior, trusted point of contact for program staff and executive stakeholders across Binti's highest-complexity ...

New

OuterSignal Inc.

$90 - $130/hr

Success means OuterSignal has a customer experience that scales. Customers feel supported and get ... Proven track record of managing multiple client accounts simultaneously * Consultative mindset ...

New

U.S. Bank

$111 - $131/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Success Manager (CSM) serves as the primary engagement lead for business line teams navigating AI. This role ensures a clear, consistent, and high‐quality experience from early idea ...

New

NEMETSCHEK AG

$92 - $115/hr

  • Medical

  • Retirement

  • PTO

The Enterprise Customer Success Manager applies industry experience and Bluebeam product knowledge ... About You: * 7+ years in a customer/client facing role, preferably Customer Success, including 3+ ...

New

VisibleThread, LLC

$90 - $130/hr

  • Medical

  • PTO

We're growing fast, and we need a hands-on Customer Success Manager to keep that momentum going. We work with the largest government contracting customers in the world across Defense & Space ...

New

Quest Software Canada Inc

$90 - $130/hr

  • Medical

  • Retirement

  • PTO

As the Customer Success People Manager, you will be accountable for the performance, engagement, and professional development of a team of CSMs supporting Quest's most strategic accounts. You will ...

New

EDB

Principal Customer Success Manager

Frankfort, KY · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

Amplemarket

$80 - $120/hr

As a Customer Success Manager, you will be the trusted advisor to our customers, ensuring they achieve their desired outcomes through the use of Amplemarket. You will be responsible for building ...

New

Zenity

$120 - $190/hr

Technical Customer Success Manager Customer Success San Francisco, California Full-time Description About the Role & Hiring Manager I joined Zenity because it's tackling a new and complex security ...

New

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Kentucky

Client Success Manager information

See Kentucky salary details

$28.2K

$72.1K

$121.6K

How much do client success manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success manager in Kentucky is $72,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Kentucky?

The most popular types of Client Success jobs in Kentucky are:

What are popular job titles related to Client Success Manager jobs in Kentucky?

For Client Success Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Kentucky look for?

The top searched job categories for Client Success Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Client Success Manager jobs?

Cities in Kentucky with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Kentucky as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $72,143 per year, or $34.7 per hour.

Customer Success Manager (TN)

Sylvan Health, Inc.

On-site

$90 - $130/hr

Other

Medical, PTO

Posted yesterday

New

Job description

Company Overview

Sylvan Health is a venture-backed healthcare innovator, transforming care delivery by seamlessly integrating nutrition and lifestyle interventions into primary and specialty care practices. Our unique care model combines clinical expertise with cutting-edge technology, empowering providers to deliver impactful, evidence-based nutrition and lifestyle services that drive better patient outcomes and enhance practice profitability. As we rapidly scale, we're looking for a dynamic, results-oriented Customer Success Manager to support our customers at Sylvan Health.


Position Overview

The Customer Success Manager will own the relationships with Sylvan Health’s provider partners, serving as the primary point of contact to ensure long-term partnership success and satisfaction. This role is responsible for building trusted relationships with providers and administrative staff, supporting day-to-day needs, and driving engagement through proactive communication, education, and on-site presence. This role will play a critical role in helping providers successfully participate in Sylvan Health’s services while acting as a trusted advisor and advocate for partner needs internally. This is a field-forward role requiring regional traveling 80% a week to conduct onsite meetings, increase provider and patient adoption, and represent Sylvan directly. This role requires travel driving between clinic sites within the assigned market region (Tennessee).


Key Responsibilities

  • Serve as the primary relationship owner for assigned provider partners, acting as the main point of contact for all account-related needs

  • Establish and maintain strong relationships with providers and their office staff through consistent communication and in-person engagement

  • Own provider communications, ensuring timely responses, clear follow-up, and proactive outreach

  • Deliver provider and staff education, including training sessions and ongoing support to drive engagement and adoption

  • Identify provider needs, challenges, and opportunities, collaborating with internal teams to develop solutions that support partner success

  • Monitor account health and engagement, escalating risks and contributing to action plans to improve outcomes

  • Maintain accurate documentation of provider interactions, feedback, and activities

  • Act as a trusted advisor and advocate for providers, ensuring their feedback informs internal priorities and improvements

  • Collaborate with internal clinical and product/ops teams, sharing feedback on a regular basis, both clinically, operationally, and economically

  • Problem Solving workflow challenges to help facilitate incremental referrals into the program

  • Implement new services and products for existing partners

  • 5+ years of experience in customer success, account management, project management, customer service, or a related role in a pharmacy or clinical-facing environment

  • Bachelor’s degree required

  • Background in healthcare, business, communications or related field

  • Ability to work independently from a home-based location within a commutable distance of assigned clinic sites

  • Travel regularly for work by car

  • Proficiency with Microsoft Suite with strong analytical skills and a data driven approach

  • AI Tool fluency (Claude, Gemini, Copilot)

  • Legally authorized to work in the U.S



  • Competitive salary + variable incentive bonus compensation and equity

  • Remote

  • Comprehensive Health Coverage

  • PTO

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