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Client Success Manager Jobs in Kentucky (NOW HIRING)

Virtual Peaker

Client Success Manager

Louisville, KY · On-site

$75K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Oasis Solutions

Client Success Manager

Louisville, KY · On-site

Experience with SAAS or ERP sales and client success management is required. * Comfortably using CRM software (e.g., Salesforce, HubSpot, or similar) and other customer engagement tools is required.

PSST

Client Success Advisor

Louisville, KY · On-site

Description: Full-Time Client Success Advisor Job Summary: * I mplement new client installs ... Coursework in accounting, financial management and/or custmer relations preferred * Previous ...

ShipMonk

Merchant Success Manager

Louisville, KY

Minimum three years of experience in a relatable Account Management/Client Success role * Minimum one-year experience in a management position (preferred) * Must be able to work in a fast-paced ...

Employbridge

Gig Worker Success Manager

Florence, KY · On-site

On-site at Warehouse Client in Hebron, KY Job Summary The Gig Worker Success Manager is responsible for the day-to-day supervision of Gig Workers to ensure the timely, accurate, and quality delivery ...

EmployBridge

Gig Worker Success Manager

Florence, KY · On-site

On-site at Warehouse Client in Hebron, KY Job Summary The Gig Worker Success Manager is responsible for the day-to-day supervision of Gig Workers to ensure the timely, accurate, and quality delivery ...

Equifax, Inc.

Customer Success Manager

Louisville, KY · On-site

The Customer Success Manager is the trusted partner responsible for maximizing customer value and ... Serve as the primary trusted advisor and advocate for key client stakeholders, ensuring long-term ...

ADP

Manager, 401(k) Client Services

Louisville, KY · On-site

Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal ... If success motivates you, you belong at ADP. We strive for every interaction to be driven by our ...

ADP

Manager, 401(k) Client Services

Louisville, KY

Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal ... If success motivates you, you belong at ADP. We strive for every interaction to be driven by our ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Kentucky

Client Success Manager information

See Kentucky salary details

$28.2K

$72.1K

$121.6K

How much do client success manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client success manager in Kentucky is $72,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Kentucky? The most popular types of Client Success jobs in Kentucky are:
What are popular job titles related to Client Success Manager jobs in Kentucky? For Client Success Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Kentucky look for? The top searched job categories for Client Success Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Client Success Manager jobs? Cities in Kentucky with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Kentucky as of July 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $72,143 per year, or $34.7 per hour.
Client Success Manager

Client Success Manager

Virtual Peaker

Louisville, KY • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Client Success Manager
Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future.
Role Responsibilities
As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you can expect to:
  • Cultivate, manage, and expand relationships with Virtual Peaker's clients through consistent and personalized communications
  • Collaborate with Implementation, Product, Marketing, and other internal teams to set expectations with clients and execute projects
  • Lead meetings, set agendas, present material, liaise between client requests and what's best for Virtual Peaker
  • Use tools to document activities and codify decision points and milestones
  • Follow internal processes to track, manage, and respond to client inquiries and product feedback
  • Apply frameworks to appropriately prioritize client inquiries and maintain clear communication with clients
  • Identify growth opportunities for new revenue or expanded scope and support teammates that lead upsells
  • Develop strategies to meet Virtual Peaker's goals related to clients and managing accounts
  • Other duties as assigned that contribute to Virtual Peaker's success

Education & Experience
  • Bachelor's degree from an accredited institution
  • 4-6 years of experience in consulting, customer service, account management, project management, or a combination thereof
  • Understanding of utilities, clean energy, and grid modernization issues, including distributed energy resources
  • Experience working within a web-based CRM ecosystem, such as Salesforce or Hubspot
  • Experience with Google Suite, Slack, and other online collaboration tools
  • A collaborative and growth-oriented mindset that is motivated to learn new things quickly
  • A sense of ownership and pride in one's performance and impact on the company's success
  • Critical thinking and problem-solving skills
  • Strong organizational skills, including project and process management
  • Remote work experience and ability to travel for conferences, client visits, and company gatherings

What You Can Expect
  • Full remote position, with remote-work stipend.
  • Competitive salary + Equity
  • A collaborative workplace, which will challenge you and celebrate your work
  • Full benefits medical, dental, vision, 401k
  • Generous vacation time, sick leave, and holidays
  • Diverse and inclusive community for everyone

Interested?
Virtual Peaker is currently a small team tackling huge problems, and that means that everyone, from the interns on up, is critically important to our mission. If you want to be a bit player on a huge team thinking about micro-optimizations, this role is definitely not for you. If you want to take responsibility for changing the outcome of human civilization, we want to hear from you.
Competitive Salary
Benefits: stock options, generous 401k, remote-first stipend, and health, dental, and vision insurance.

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