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Client Success Manager Jobs in Iowa (NOW HIRING)

SAP

T2 Hiring Manager: Beatriz Garrido Recruiter Name: Camila Lopez Marsano The official recruitment ... Who You'll Become The Customer Success Manager (CSM ) works directly with customers to guide them ...

Snap Finance US

Area Sales Manager

Nevada, IA · On-site

Work closely with Client Success Managers to grow business from your portfolio of merchants. * Address competitive threats and resolve merchant concerns. What you'll need to succeed: * Bachelor ...

Kuder Inc

Sr. Director of Partner Solutions

Adel, IA · On-site

This individual serves as both a strategic advisor to clients and a leader to internal Success and Account Managers, ensuring alignment between client goals and organizational objectives. Essential ...

Vontier

Customer Success Specialist

Des Moines, IA · On-site

$60K - $75K/yr

This role proactively manages the customer lifecycle-from onboarding through renewal-ensuring customers achieve measurable value and strong ROI from their investment. The Customer Success Specialist ...

Franklin Covey

Mid-Market Client Partner

Des Moines, IA · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

Pwc

MDM Senior Architect-Senior Manager

Des Moines, IA · On-site

$124K - $280K/yr

You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...

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Client Success Manager information

See Iowa salary details

$30.5K

$78K

$131.5K

How much do client success manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for client success manager in Iowa is $78,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Iowa?

The most popular types of Client Success jobs in Iowa are:

What job categories do people searching Client Success Manager jobs in Iowa look for?

The top searched job categories for Client Success Manager jobs in Iowa are:

What cities in Iowa are hiring for Client Success Manager jobs?

Cities in Iowa with the most Client Success Manager job openings:

Infographic showing various Client Success Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $78,019 per year, or $37.5 per hour.

Customer Success - Solution Adoption Partner

Asbury, IA • On-site

Eagle Point Software
Software Development • 51 - 200 employees
Learn more about Eagle Point Softwareexternal

Other

Re-posted 13 days ago

Job description

Solution Adoption Partner

At Eagle Point Software, we empower leaders in architecture, engineering, construction, product design, and manufacturing to transform their businesses by implementing learning and development best practices. We aim to help organizations create positive learning experiences to increase efficiencies and support employee growth.

We help clients unlock their teams' potential with the knowledge to do their jobs better.

We prioritize the success of our clients and go above and beyond to ensure they have the power to create a differentiating factor that sets them apart. That power is an upskilled, knowledgeable workforce.

The primary role of the Solution Adoption Partner is to manage and oversee strategic customer projects, ensuring customers achieve their goals through the effective adoption of our solutions and product offerings.

Responsibilities

  • Lead, manage, and assist with solution adoption projects, ensuring timely delivery aligned with customer success and adoption plans
  • Collaborate with customers to understand their objectives and define detailed onboarding plans that drive early value realization
  • Assist customers in the identification and mitigation of software adoption barriers including but not limited to technical issues, communication issues, and cultural differences
  • Partner and communicate effectively with the Customer Success Manager to keep the project aligned with customer goals
  • Learn new releases and product functionality in preparation for the next onboarding and adoption projects
  • Execute pre-sale pilot projects
  • Provide demonstrations of the solution
  • Lead calls, coordinate project tasks, establish and manage timelines and maintain project plan
  • Hold all project resources accountable to the completion of tasks and meeting the timeline established
  • Manage the internal resources (SMEs) and external resources (customer SMEs and champions) throughout the project
  • Motivate and hold all project resources, including those within the client, accountable to the completion of tasks and meeting the timeline established
  • Monitor progress and adjust as needed
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress
  • Utilize industry best practices, techniques, and standards throughout entire project execution
  • Measure project performance to identify areas for improvement

Requirements

  • Bachelor's degree or equivalent
  • Ability to manage multiple implementation projects simultaneously
  • Proven ability to influence others and lead customer engagements
  • Desire to lead and enforce project tasks
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Strong communication skills including the ability to work with all levels of an organization
  • Proven ability to solve problems
  • Strong familiarity with software tools, methodologies, and best practices in Customer Success and in Project Management
  • Experience seeing projects through the full life cycle
  • Strong interpersonal skills and extremely resourceful
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Ability to manage multiple customers' projects simultaneously
  • Flexible Hours –expect calls and remote meetings early mornings and/or late evenings
  • Travel

Physical Requirements

  • Remaining in a stationary position, often standing or sitting for prolonged periods
  • Communicating with others to exchange information
  • Repeating motions that may include the wrists, hands and/or fingers
  • Average hearing and visual acuity
  • Able to use a phone and computer

Apply