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Client Success Associate Jobs in Iowa (NOW HIRING)

KSI

Senior Client Relationship Associate

Coralville, IA · On-site

$36K - $45K/yr

Senior Client Relationship Associate Location: Coralville, IA | On-site A well-established ... Success in a relationship-driven professional environment is more important than prior wealth ...

KSI

Senior Client Relationship Associate

Coralville, IA · On-site

$36K - $45K/yr

Senior Client Relationship Associate Location:Coralville, IA | On-site A well-established ... Success in a relationship-driven professional environment is more important than prior wealth ...

Xerox

Client Associate - Honolulu, HI

Spirit Lake, IA · On-site

... success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com ... The Client Associate serves as the primary on-site operational support representative for Xerox ...

Aptia Group

Portfolio Director

Urbandale, IA · On-site

By focusing on innovation, accessibility, and client success, we help businesses take care of their ... The Portfolio Director will directly manage Associate Directors and Coordinators, providing ...

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Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Iowa

Client Success Associate information

See Iowa salary details

$17.4K

$49.8K

$87.4K

How much do client success associate jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client success associate in Iowa is $49,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $61,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Iowa? The most popular types of Client Success jobs in Iowa are:
What are popular job titles related to Client Success Associate jobs in Iowa? For Client Success Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Iowa look for? The top searched job categories for Client Success Associate jobs in Iowa are:
What cities in Iowa are hiring for Client Success Associate jobs? Cities in Iowa with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,773 per year, or $23.9 per hour.
Client Success Partner - DICE MM

Client Success Partner - DICE MM

DHI Group, Inc.

Des Moines, IA • On-site

Other

Posted 11 days ago

Job description

About the team:

As part of our Client Success team, you will work directly with internal and external customers that support our Mid-Market level clients. You will help drive the client's journey of our service through onboarding our products and tools, managing and implementing integrations, and delivering insightful metrics to ensure renewal and growth. Every day, you will engage with colleagues who share the same goals.

About the role:

As a Client Success Partner - Mid-Market, you will communicate with customers by email, phone, video, and screen sharing. You will be confident in communication and have excellent organizational and time management skills. You must be comfortable working in a team environment and be able to ask questions to drive synergy.

Why we're hiring for this role:

Client Success is an integral part of the client journey, and we are looking for key individuals who will make a difference.

In the short term, you will:

  • Learn and adapt to our internal systems and operate in a fast-paced environment
  • Teach our clients how to use external facing applications or software by understanding their needs
  • An empathetic approach to anticipate the client's needs, thoughts, and behaviors
  • Expand client revenue through the identification of opportunities
  • Build, foster, and maintain strong client relationships with key business stakeholders
  • Drive strategic client engagement to understand the client journey and critical success factors fully

In the long term, you will:

  • Drive consistent client communication practices that promote product value and service
  • Teach and share knowledge with clients and promote company learning events (webinars, conferences, etc.)
  • Ensure all product enhancements are communicated effectively to ensure client usage and success
  • Continuously review and work with your sales partners to identify and drive revenue growth and upsells

What you bring to the team

Required:

  • Ability to work in a team environment
  • Strong organization and time management skills
  • Detail-oriented
  • Understand how to prioritize
  • Read and analyze data to make decisions
  • Promote content through social media
  • Ability to explain complex processes in a simplified way
  • Microsoft Office products knowledge
  • CRM system product knowledge, preferably SalesForce, and ChurnZero
  • Entrepreneurial, disciplined, and results-driven
  • Energetic and self-motivated, with an ability to work independently
  • Excellent verbal and written communication skills
  • Ability to pinpoint problems proactively
  • Assess client trends through data analysis

Preferred:

  • Associate degree preferred or relevant experience
  • Experience supporting mid-market level clients to drive engagement, loyalty, retention, and expansion
  • Strong selling skills with utilization of critical data insights to promote product and service value

NOTE: This job description is not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job as of the date this job description was prepared. Management reserves the right to modify this job in order to meet business needs. 

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