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Client Success Associate Jobs in Iowa (NOW HIRING)

Wells Fargo

Client Associate

West Des Moines, IA · On-site

Wells Fargo is seeking a Client Associate in Wealth and Investment Management as part of Wells ... success of our customers and company. They are accountable for execution of all applicable risk ...

Nicolet National Bank

Client Service Associate

Asbury, IA · On-site

$13.75 - $18.75/hr

Client Service Associate At Nicolet National Bank, our culture is based on the principles of ... We believe that every job in our organization is critical to our success, and we are dedicated to ...

Nicolet National Bank

Client Service Associate

Dubuque, IA · On-site

$13.75 - $18.75/hr

We believe that every job in our organization is critical to our success, and we are dedicated to ... A Client Service Associate (CSA) plays a critical role in supporting financial advisors by ...

Nicolet National Bank

Client Service Associate

Dubuque, IA · On-site

$13.75 - $18.75/hr

We believe that every job in our organization is critical to our success, and we are dedicated to ... A Client Service Associate (CSA) plays a critical role in supporting financial advisors by ...

Nicolet National Bank

Client Service Associate

Dubuque, IA · On-site

$13.75 - $18.75/hr

We believe that every job in our organization is critical to our success, and we are dedicated to ... A Client Service Associate (CSA) plays a critical role in supporting financial advisors by ...

Nicolet National Bank

Trust Client Associate

Iowa City, IA · On-site

$12.50 - $17.50/hr

We believe that every job in our organization is critical to our success, and we are dedicated to ... The Trust Client Associate is responsible for all aspects of administration of assigned accounts.

Nicolet National Bank

Trust Client Associate

Iowa City, IA · On-site

$12.50 - $17.50/hr

We believe that every job in our organization is critical to our success, and we are dedicated to ... The Trust Client Associate is responsible for all aspects of administration of assigned accounts.

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All JobsClient Success Associate JobsClient Success Associate Jobs in Iowa

Client Success Associate information

See Iowa salary details

$17.4K

$49.8K

$87.4K

How much do client success associate jobs pay per year?

As of Sep 15, 2026, the average yearly pay for client success associate in Iowa is $49,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $61,500.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Iowa?

The most popular types of Client Success jobs in Iowa are:

What job categories do people searching Client Success Associate jobs in Iowa look for?

The top searched job categories for Client Success Associate jobs in Iowa are:

What cities in Iowa are hiring for Client Success Associate jobs?

Cities in Iowa with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Iowa as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,773 per year, or $23.9 per hour.

Client Success Manager - Support Team - Central/ Mountain/ Pacific Regions

IA • On-site

ComplyAuto
Software Development • 11 - 50 employees
Learn more about ComplyAutoexternal

$60K - $67K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

ComplyAuto is a RegTech company offering cloud-based software that helps companies enhance their compliance and security capabilities while becoming more efficient and cost-effective. ComplyAuto manages and automates compliance decisions, performing tasks that would normally require manually-intensive processes and human intelligence.
ComplyAuto began as a privacy compliance company for automotive dealers, but has quickly expanded into other verticals and compliance areas including cybersecurity, EHS (environmental, health, and safety), and legal compliance.
If you're a motivated Client Success Manager - Support Team who is eager to contribute to a variety of projects while enjoying an array of exceptional benefits, we are excited to review your application!
Salary Range: Base salary range of $60,000-$67,000 with potential bonuses.
Travel: This position also requires travel up to 20%, providing the opportunity to engage directly with clients and partners outside the employee's home office. Hours will vary on traveling days based on need. Travel will include driving and airfare.
To assist in minimizing travel and align with client accounts, the Company is open to hiring candidates located in Central Standard Timezone.
Benefits:
  • 401(k) $1 to $ 1 match up to 5%
  • Medical, dental, and vision insurance; we pay 100% of premiums for employee and family
  • HSA contribution for qualifying plans
  • Unlimited Paid time off and 11 observed holidays
  • Full-time remote opportunity, equipment provided

Essential Duties & Responsibilities: The primary objective of a Client Success Manager (CSM) at our company is to cultivate robust and enduring relationships with our clientele, driving business enhancement and fulfilling cybersecurity and compliance requirements. Success in this role is multifaceted, encompassing Client Satisfaction and Retention, Product Adoption and Expansion, Customer Education and Training, Risk Mitigation and Compliance Management, and profound Industry Knowledge. To achieve these goals, CSMs are engaged in various activities such as customer onboarding meetings, account audits, promoting new products, and consistent follow-up with customers.
  • Achieve high client satisfaction and retention rates.
  • Demonstrate the long-term value of our products.
  • Conduct regular check-in meetings with clients, ensuring a minimum quarterly engagement.
  • Promote product adoption by clearly explaining compliance requirements.
  • Aim for a 99% retention rate and a 9/10 satisfaction rate on biannual customer surveys.
  • Maintain continuity of contact with clients onboarded to prevent loss of connection.
  • Travel to clients for in-person meetings to strengthen relationships and address their needs effectively.
  • Motivate clients to fully leverage the software's features and capabilities.
  • Guide clients towards adopting new functionalities as they become available.
  • Introduce new products to existing clients in line with ComplyAuto's releases.
  • Meet or exceed product mention goals as specified by the Client Success Director.
  • Facilitate customer onboarding as per the guidelines set by the Client Success Director.
  • Maintain an 85% average compliance score among all managed accounts.
  • Organize quarterly meetings for ongoing education on our product suite.
  • Travel to provide tailored, in-person training sessions, ensuring a deeper understanding and engagement with our product.
  • Support clients in mitigating cybersecurity risks and ensuring continuous compliance with relevant standards and regulations.
  • Proactively monitor customer account usage to identify potential vulnerabilities.
  • Encourage the adoption of comprehensive security solutions like Coro and Duo.
  • Stay informed about industry trends, emerging threats, and regulatory changes, especially those affecting car dealerships.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in any field or associate degree; 3 years of customer service experience; and/or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
  • Proven ability to build and maintain long-term mutually beneficial relationships with customers
  • Demonstrated experience providing effective education, training and/or transferring product or service knowledge to end users
  • Proven ability to work with computer software programs sufficient to effectively and efficiently provide instructions, guidance and interpretation of software program data and reports
  • Ability to meet regular attendance expectations and meet tight deadlines
  • Excellent interpersonal skills with the ability to establish and maintain effective working relationships and successfully interact with people at all management and support levels, within and outside the organization.
  • Exceptional communication skills both written and verbal with the ability to influence stakeholders.
  • Proven ability to manage multiple accounts while maintaining attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proven ability to consistently perform duties with integrity, effectiveness, efficiency, and at the highest level of professionalism.
  • Demonstrated experience in Client Success or Account Management roles preferred
  • Ability to work effectively and efficiently remotely and travel up to 20% to clients for in-person meetings to strengthen relationships and address their needs effectively.
  • Valid driver's license and clean motor vehicle record
  • Demonstrated experience as an account manager or client success manager preferred.
  • Strong experience with HubSpot CRM preferred.
  • Experience working with or in an automotive dealership.

Applicants must be authorized to work in the United States and able to provide proof of work authorization within three days of start date. We are unable to sponsor or take over sponsorship of employment visas at this time.
This is a fully remote opportunity, but candidates must reside within the Continental United States. Please note that we are not accepting applications from candidates residing in California, Hawaii, or Alaska for this position.
ComplyAuto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, age, religion, sexual orientation, national origin, disability, gender identity, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. We participate in the E-Verify program.
Background check required.

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