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Client Success Associate Jobs in Iowa (NOW HIRING)

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Client Success Associate information

See Iowa salary details

$17.4K

$49.8K

$87.4K

How much do client success associate jobs pay per year?

As of Jul 13, 2026, the average yearly pay for client success associate in Iowa is $49,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $61,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Iowa? The most popular types of Client Success jobs in Iowa are:
What are popular job titles related to Client Success Associate jobs in Iowa? For Client Success Associate jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Iowa look for? The top searched job categories for Client Success Associate jobs in Iowa are:
What cities in Iowa are hiring for Client Success Associate jobs? Cities in Iowa with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,773 per year, or $23.9 per hour.
Account Executive (Sales)

Account Executive (Sales)

Kunkel & Associates

Dubuque, IA • On-site

Full-time

Re-posted 27 days ago

Job description

Description:

Company Overview:
Kunkel & Associates is a well-established firm with 100+ employees across Dubuque (Iowa), Madison (Wisconsin), and Kansas City (Kansas). We specialize in providing comprehensive insurance solutions nationwide. Our team of 30+ Sales Producers is supported by a robust structure that includes full-service support and marketing teams, allowing them to focus on what they do best—selling and serving our clients.


Position Overview:
We are actively seeking dynamic professionals to join our team as Account Executives in Dubuque, IA, or Kansas City, KS. This role is pivotal in our commitment to delivering high-quality service and ensuring our clients receive the best insurance solutions. As an Account Executive, you will play a key role in building and maintaining client relationships, developing marketing plans for Property & Casualty and/or Life & Health insurance programs, and contributing to the overall growth of the company.


In this position, you will not be restricted by a specific territory, allowing you the flexibility to work with businesses nationwide on their insurance needs. Your focus will be on understanding each client’s unique challenges and providing tailored solutions to meet their insurance requirements.


Key Responsibilities:

  • Accompany Sales Executives on prospect and renewal presentations and service plans.
  • Analyze insurance data to ensure clients have the appropriate coverage.
  • Build and maintain strong relationships with clients, providing high-quality service and prompt responses.
  • Ensure timely premium collection from clients.
  • Develop relationships with underwriters to negotiate premiums, terms, and conditions on behalf of clients.
  • Develop and implement marketing plans to ensure the best P&C insurance programs.
  • Round out accounts by selling additional coverages that clients need.
  • Provide assistance to Associate Account Executives in training.
  • Other duties as assigned.

What We Offer:

  • Training & Development: We pride ourselves on providing thorough and detailed training for all new hires. Each new team member is paired with a mentor to guide their development.
  • Growth & Compensation: Competitive pay and a structured bonus program is in place to incentivize new producers to reach validation.
  • Career Path: After validation, our compensation model is performance-driven, with no salary cap, allowing our producers to control their earning potential.

Who We’re Looking For:

We are seeking candidates with 2-4 years of sales experience in any industry, particularly those with a stable sales track record. Ideal candidates should have cold call experience and a strong interest in making cold calls, as this role involves building a book of business from the ground up.


While prior insurance experience is beneficial, it is not required—Kunkel provides all the necessary pre-licensing training and support.

Requirements:

Skills/Qualifications:

  • BA or BS degree, or applicable job experience
  • Strong proficiency in Outlook, Word, and Excel
  • Ability to work in a fast-paced environment while adapting to changing deadlines and priorities
  • Excellent verbal and written communication skills
  • Excellent service orientation skills

Licensing:

Employee will ideally obtain a resident insurance license within 90 days of starting. To support this, Kunkel provides a comprehensive pre-licensing course, study materials, the necessary exam, and a full training program to help you succeed.


How to Apply:

If you meet these criteria and are ready to take on an exciting challenge with a company that values growth, collaboration, and client success, we would love to hear from you.


Please visit the following links to learn more about Kunkel & Associates and apply:
• Paylocity Job Posting
• Kunkel & Associates on Facebook
• Kunkel & Associates Website
• Company Overview Video