Client Account Manager
Des Moines, IA · On-site
Develop and execute account strategies that support long-term client success * Manage contract renewals and support negotiation efforts to ensure mutually beneficial outcomes Basic Qualifications ...
Des Moines, IA · On-site
Develop and execute account strategies that support long-term client success * Manage contract renewals and support negotiation efforts to ensure mutually beneficial outcomes Basic Qualifications ...
Des Moines, IA · On-site
Develop and execute account strategies that support long-term client success * Manage contract renewals and support negotiation efforts to ensure mutually beneficial outcomes Basic Qualifications ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing ...
Urbandale, IA · On-site
$165K - $185K/yr
Drive Client Success & Strategic Partnerships * Serve as a trusted advisor to QSR and franchise clients by delivering customized insurance and risk management strategies aligned to their business ...
Urbandale, IA · On-site
$165K - $185K/yr
Drive Client Success & Strategic Partnerships * Serve as a trusted advisor to QSR and franchise clients by delivering customized insurance and risk management strategies aligned to their business ...
Des Moines, IA · Remote
$100K - $115K/yr
... Success Manager (CSM) for Pearson's most strategic enterprise accounts. This senior individual ... Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer ...
Des Moines, IA · Remote
$100K - $115K/yr
... Success Manager (CSM) for Pearson's most strategic enterprise accounts. This senior individual ... Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer ...
Des Moines, IA · On-site +1
Description Job Summary We are seeking an experienced Customer Success Manager to lead our customer ... client pain points and demonstrating ROI through tailored LMS features like advanced analytics ...
Des Moines, IA · On-site +1
Description Job Summary We are seeking an experienced Customer Success Manager to lead our customer ... client pain points and demonstrating ROI through tailored LMS features like advanced analytics ...
Notify the plan sponsor and internal/external contacts of issues that may impact the success of the ... Two years of financial services industry experience including client management, installations ...
Notify the plan sponsor and internal/external contacts of issues that may impact the success of the ... Two years of financial services industry experience including client management, installations ...
Support outcome-driven Success Plans aligned to customer priorities * Contribute to governance, cadence management, and value discussions * Collaborate across SAP delivery, architecture, and adoption ...
Support outcome-driven Success Plans aligned to customer priorities * Contribute to governance, cadence management, and value discussions * Collaborate across SAP delivery, architecture, and adoption ...
Des Moines, IA · On-site
Description We are seeking an experienced Customer Success Manager to lead our customer success ... Identify and pursue upsell/cross-sell opportunities by understanding client pain points and ...
Des Moines, IA · On-site
Description We are seeking an experienced Customer Success Manager to lead our customer success ... Identify and pursue upsell/cross-sell opportunities by understanding client pain points and ...
Sioux Center, IA · On-site +1
$15.25 - $20.75/hr
... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.
Sioux Center, IA · On-site +1
$15.25 - $20.75/hr
... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.
$15.25 - $20.75/hr
... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.
$15.25 - $20.75/hr
... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.
$15.25 - $20.75/hr
... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.
$15.25 - $20.75/hr
... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.
$15.25 - $20.75/hr
... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.
$15.25 - $20.75/hr
... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.
Des Moines, IA · On-site +1
$100K - $155K/yr
As a Tax Manager , you'll play a key leadership role: guiding staff, driving client success, and shaping the future of the tax practice. Key Responsibilities * Supervise, mentor, and develop tax ...
Quick apply
Des Moines, IA · On-site +1
$100K - $155K/yr
As a Tax Manager , you'll play a key leadership role: guiding staff, driving client success, and shaping the future of the tax practice. Key Responsibilities * Supervise, mentor, and develop tax ...
Marion, IA · On-site
$103K - $136K/yr
Team 53 - Client Success Manager Exempt or Non-Exempt: Exempt Status: Full-Time Typical Working Hours: 7:30am to 4:30pm May be required to work extended hours including holidays and weekends due to ...
Marion, IA · On-site
$103K - $136K/yr
Team 53 - Client Success Manager Exempt or Non-Exempt: Exempt Status: Full-Time Typical Working Hours: 7:30am to 4:30pm May be required to work extended hours including holidays and weekends due to ...
Marion, IA · On-site
$96K - $127K/yr
Team 53 Client Success Manager Exempt or Non-Exempt: Exempt Status: Full-Time Typical Working Hours: 7:30am to 4:30pm May be required to work extended hours including holidays and weekends due to the ...
Quick apply
Marion, IA · On-site
$96K - $127K/yr
Team 53 Client Success Manager Exempt or Non-Exempt: Exempt Status: Full-Time Typical Working Hours: 7:30am to 4:30pm May be required to work extended hours including holidays and weekends due to the ...
Marion, IA · Hybrid
$103K - $136K/yr
Team 53 - Client Success Manager Exempt or Non-Exempt: Exempt Status: Full-Time Typical Working Hours: 7:30am to 4:30pm May be required to work extended hours including holidays and weekends due to ...
Marion, IA · Hybrid
$103K - $136K/yr
Team 53 - Client Success Manager Exempt or Non-Exempt: Exempt Status: Full-Time Typical Working Hours: 7:30am to 4:30pm May be required to work extended hours including holidays and weekends due to ...
Des Moines, IA · On-site
$124K - $280K/yr
You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...
Des Moines, IA · On-site
$124K - $280K/yr
You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...
Urbandale, IA · On-site
$75K - $121K/yr
As a Client Advisor, you will serve as the project manager for large initiatives and complex ... Proven track record of client success. * Demonstrates confidence and accountability in all ...
Urbandale, IA · On-site
$75K - $121K/yr
As a Client Advisor, you will serve as the project manager for large initiatives and complex ... Proven track record of client success. * Demonstrates confidence and accountability in all ...
JOB SUMMARY The Customer Success Representative is responsible for managing customer relationships and the end-to-end ordering process while providing outstanding service and support. This role takes ...
JOB SUMMARY The Customer Success Representative is responsible for managing customer relationships and the end-to-end ordering process while providing outstanding service and support. This role takes ...
$30.5K - $39.7K
4% of jobs
$39.7K - $48.9K
10% of jobs
$55.3K is the 25th percentile. Wages below this are outliers.
$48.9K - $58.1K
16% of jobs
$58.1K - $67.2K
15% of jobs
The median wage is $70.8K / yr.
$67.2K - $76.4K
14% of jobs
$76.4K - $85.6K
14% of jobs
$88.2K is the 75th percentile. Wages above this are outliers.
$85.6K - $94.8K
10% of jobs
$94.8K - $104K
10% of jobs
$104K - $113.1K
4% of jobs
$113.1K - $122.3K
2% of jobs
$122.3K - $131.5K
2% of jobs
$30.5K
$78K
$131.5K
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
8.2
Based on 345 frontline employees who took The Breakroom Quiz
38th of 141 rated banks
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job DescriptionThe Client Account Manager/Executive is the strategic face of Payment Services to the client, representing multiple business channels. They are responsible for the overall management of a book of accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals. Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance. Is the escalation point for both internal and external client issues.
What You'll Do:
Manage and Grow Client Relationships
Deliver Strategic Insights
Account Strategy & Renewals
Basic Qualifications
- Associate's degree, or equivalent work experience
- Typically two or more years of client management experience in payments industry
Preferred Skills/Experience
- Strong contract negotiation, account management and project management skills
- Strong problem-solving and negotiation skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to identify and resolve exceptions and to interpret data
- Proven customer service/relations skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Strong presentation, interpersonal, verbal and written communication skills
This role requires working from a U.S. Bank location three (3) or more days per week.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $55,760.00 - $65,600.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Get the full story on Breakroom
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U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.
Banking and credit intermediation
10,000+ Employees
Minneapolis, MN, US
1863