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Client Success Manager Jobs in Iowa (NOW HIRING)

Develop and execute account strategies that support long-term client success * Manage contract renewals and support negotiation efforts to ensure mutually beneficial outcomes Basic Qualifications ...

Support outcome-driven Success Plans aligned to customer priorities * Contribute to governance, cadence management, and value discussions * Collaborate across SAP delivery, architecture, and adoption ...

Client Services Representative

Sioux Center, IA · On-site +1

$15.25 - $20.75/hr

... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.

Client Services Representative

Sioux Center, IA

$15.25 - $20.75/hr

... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.

Client Services Representative

Sioux Center, IA

$15.25 - $20.75/hr

... success. If you have a background in animal science or agriculture, enjoy solving complex ... Ability to manage competing demands independently while maintaining attention to detail.

Tax Manager

Des Moines, IA · On-site +1

$100K - $155K/yr

As a Tax Manager , you'll play a key leadership role: guiding staff, driving client success, and shaping the future of the tax practice. Key Responsibilities * Supervise, mentor, and develop tax ...

You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...

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Showing results 1-20

Client Success Manager information

See Iowa salary details

$30.5K

$78K

$131.5K

How much do client success manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success manager in Iowa is $78,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Iowa? The most popular types of Client Success jobs in Iowa are:
What are popular job titles related to Client Success Manager jobs in Iowa? For Client Success Manager jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Client Success Manager jobs? Cities in Iowa with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Iowa as of June 2026, with employment types broken down into 100% Full Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $78,019 per year, or $37.5 per hour.
Client Account Manager

Client Account Manager

US Bank

Des Moines, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

38th of 141 rated banks


Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

The Client Account Manager/Executive is the strategic face of Payment Services to the client, representing multiple business channels. They are responsible for the overall management of a book of accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals. Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance. Is the escalation point for both internal and external client issues.

What You'll Do:

Manage and Grow Client Relationships

  • Own and manage a portfolio of client accounts, ensuring strong engagement, retention, and overall satisfaction
  • Drive account growth by identifying opportunities to expand services and increase profitability
  • Serve as a trusted advisor, aligning Payment Services solutions to client business objectives

Deliver Strategic Insights

  • Analyze client performance data and translate insights into actionable recommendations
  • Present performance results and strategic recommendations in a clear, client-focused manner
  • Educate clients on industry trends, best practices, and emerging opportunities within payments


Account Strategy & Renewals

  • Develop and execute account strategies that support long-term client success
  • Manage contract renewals and support negotiation efforts to ensure mutually beneficial outcomes

Basic Qualifications
- Associate's degree, or equivalent work experience
- Typically two or more years of client management experience in payments industry

Preferred Skills/Experience
- Strong contract negotiation, account management and project management skills
- Strong problem-solving and negotiation skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to identify and resolve exceptions and to interpret data
- Proven customer service/relations skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Strong presentation, interpersonal, verbal and written communication skills

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $55,760.00 - $65,600.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.


What U.S. Bank employees say

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

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