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Client Success Executive Jobs in Wisconsin (NOW HIRING)

Marsh LLC

Client Advisor

Milwaukee, WI · On-site

This role requires executive presence, strong program management skills, the ability to work ... Measure client success using disciplined, business-focused metrics and ongoing performance tracking.

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All JobsClient Success JobsClient Success Executive JobsClient Success Executive Jobs in Wisconsin

Client Success Executive information

See Wisconsin salary details

$46.9K

$95.5K

$143.8K

How much do client success executive jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client success executive in Wisconsin is $95,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Wisconsin?

The most popular types of Client Success jobs in Wisconsin are:

What are popular job titles related to Client Success Executive jobs in Wisconsin?

For Client Success Executive jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Client Success Executive jobs in Wisconsin look for?

The top searched job categories for Client Success Executive jobs in Wisconsin are:

What cities in Wisconsin are hiring for Client Success Executive jobs?

Cities in Wisconsin with the most Client Success Executive job openings:

Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Wisconsin as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $95,481 per year, or $45.9 per hour.

Administrative Coordinator, SITC

Executive Director, Inc.

Milwaukee, WI • Hybrid

$250K/yr

Full-time

Posted 7 days ago

Job description

Administrative Coordinator

CLIENT ASSOCIATION(s): Society for Immunotherapy of Cancer
POSITION REPORTS TO: Senior Administrative Manager
DIRECT REPORTS: None
EMPLOYEE STATUS: Non-Exempt, Full-time (37.5 hours per week)
ROLE TYPE/LEVEL: Entry Level
CLIENT/DEPARTMENT OVERVIEW:
The Society for Immunotherapy of Cancer (SITC) is a non-profit medical professional society of influential scientists, academicians, researchers, clinicians, government representatives, and industry leaders from around the world dedicated to improving cancer patient outcomes by advancing the science and application of cancer immunotherapy.
COMPANY OVERVIEW:
Executive Director, Inc. (EDI) is a leading association management company providing counsel and management for nearly 40 national and global medical, health, scientific associations and certifying bodies. Founded in 1962, our experience is key to the success of our clients. Our ability to translate depth of knowledge into client success has led to EDI managing a portfolio of clients—ranging in size from 200 to 21,000 members and certificants and growing. Client budgets range from $250,000 to multiple clients with annual budgets in excess of $10 million dollars. Learn more here: https://www.execinc.com/about-edi
JOB OVERVIEW:
Provides general administration support for the Society leadership and staff, including but not limited to the Executive Team. Assists with meetings, committees, projects, programs, systems and technology integral to the successful operation of the Society.
POSITION RESPONSIBILITIES (minimum of 37.5 hours/week):
Administration
  • Provide first-line support for general Society inquiries received by phone or departmental email accounts and route inquiries to the appropriate staff member.
  • Provide general office support, including maintaining electronic and paper files, managing inventory and supplies, coordinating offsite storage for the Society.
  • Support staff onboarding and off boarding by preparing workspaces, welcome materials, and supplies; providing orientation to administrative procedures; and coordinating updates to systems and technology.
  • Help keep the membership database current by updating member information and assisting with standard data-integrity checks.
  • Make routine website updates using staff-provided and approved content.
  • Assist with the technology needs of leadership and staff, including Microsoft 365, Zoom, the association database (iMiS), Doodle, Jotform, Smartsheet, Wufoo, and other systems.
  • With the Administrative Managers, help coordinate invoice and payment processing for general Society activities.
  • Coordinate faculty reimbursements and stipend requests and submit the necessary information to accounting for processing.
  • Ensure the accuracy and appropriate maintenance of the Society’s administrative practices and procedure documents, including updating the Procedure Manual in accordance with leadership approvals and changing needs.
  • Serve as a resource for staff on established administrative functions and procedures.
Leadership Support
  • Provide administrative and project support for departmental meetings and committee initiatives, including scheduling, invitations, attendee tracking, agenda and meeting material preparation, meeting minutes, action-item tracking, and project timelines.
  • Coordinate and maintain committee and leadership rosters, timelines, and reports
  • Support the Executive Team in preparing for leadership activities and meetings, including supporter meetings, the annual retreat, leadership and industry meetings, the Membership Business Meeting, and collaborative programs.
  • Provide onsite meeting support as needed.
  • Help coordinate travel, process reimbursement and stipend requests for leaders traveling on behalf of the Society.
General
  • Assist the Executive Director and Associate Executive Director as needed
  • Other duties as assigned
SKILLS AND QUALIFICATIONS:
  • Outstanding interpersonal, organizational, and communications skills
  • Highly motivated with the ability to manage multiple projects and prioritize to meet multi-faceted and sometimes rapid deadlines.
  • Able to work successfully in a team environment
  • Comfort learning databases, virtual platforms, project trackers, and online forms
  • Professional and service-oriented approach when working with staff, members, and volunteers
EDUCATION/EXPERIENCE:
  • Bachelor’s degree or equivalent experience preferred
  • Previous association management experience and/or familiarity with nonprofit boards of directors a plus
TRAVEL REQUIRED:
Possible travel, up to two (2) weeks per year

WORK ENVIRONMENT:
This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.

PHYSICAL REQUIREMENTS: (lifting, packaging, etc.) Occasional lifting, up to 50 pounds
ADDITIONAL INFORMATION:
Early morning, evening and weekend work may be required to meet client needs.

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