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Client Success Coordinator Jobs in Riverside, CA

LERETA, LLC

Strategic Sales Representative

Pomona, CA · On-site

$85K - $125K/yr

This role focuses on developing relationships at the corporate level while coordinating with ... with the client and the customer success teams ensuring our new clients remain raving fans of ...

G/M Business Interiors

Account Manager

Irvine, CA · On-site

Serve as the leader and coordinator of G|M's Client Care Workflow Network, ensuring complete client ... Success in this role is driven by a commitment to elevating the workplace, delivering quality ...

Lereta

Strategic Sales Representative

Pomona, CA · On-site +1

$85K - $125K/yr

This role focuses on developing relationships at the corporate level while coordinating with ... with the client and the customer success teams ensuring our new clients remain raving fans of ...

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All JobsClient Success JobsClient Success Coordinator JobsClient Success Coordinator Jobs in Riverside, CA

Client Success Coordinator information

See Riverside, CA salary details

$30.3K

$52K

$78.8K

How much do client success coordinator jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success coordinator in Riverside, CA is $52,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $57,400.00 per year, depending on experience, location, and employer.

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What is a client success coordinator?

A client success coordinator is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often coordinate communication between clients and internal teams, utilize customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. The role typically involves onboarding, support, and ongoing account management to promote client retention and success.

What are the most commonly searched types of Client Success jobs in Riverside, CA?

The most popular types of Client Success jobs in Riverside, CA are:

What are popular job titles related to Client Success Coordinator jobs in Riverside, CA?

For Client Success Coordinator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Client Success Coordinator jobs in Riverside, CA look for?

The top searched job categories for Client Success Coordinator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Client Success Coordinator jobs?

Cities near Riverside, CA with the most Client Success Coordinator job openings:

Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,048 per year, or $25 per hour.

Client Solutions Manager - Major Accounts (Autotrader)

Cox Automotive

Yorba Linda, CA • On-site

$122K - $183K/yr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Cox Automotive rating

7.7

Company rating: 7.7 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

104th of 152 rated financial services

Job description

**This is a regional sales position. Preference will be given to candidates living in the Greater Los Angeles or Orange County CA areas.**
Are you a self-starter, a go-getter, and a deal maker? At Cox Automotive you will find a culture that rewards such entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success.
What You'll Do:
The Majors Dealer Sales and Service team is responsible for maintaining and expanding relationships with Cox Automotive's highest profile, most complex Automotive L3 Dealer Group clients. The Major Accounts Client Success Manager (CSM) will be responsible for effectively managing the largest books of business by identifying and understanding the client's needs and providing solutions. They will evaluate and adapt new strategies to keep up with current business trends and plan with the customer so that their needs and expectations are met by the company.
The Majors CSM will be responsible for client retention and revenue growth through optimization of Cox Automotive products for Autotrader, KBB.com, and Kelley Blue Book Instant Cash Offer. Clients include multiple dealership locations and corporate partners entities belonging to the nation's largest publicly traded dealer groups. The Majors CSM will spend the majority of time in the field partnering with current clients providing ongoing analytics, consultation, and support in order to maximize the client's return on investment from core digital media and software products and coordinating Cox Automotive expertise related to specific digital media products or software as needed. With a primary focus on service and consultation, the Majors CSM will also work with internal partners such as Majors CSM Directors, Client Partners, and the Strategic Account Team to identify potential opportunities for revenue growth and to execute a defined account strategy.
This person would be managing the Greater Los Angeles or Orange County CA areas. Candidates must live in this region to be considered for the role.
Here's more of what you can expect when you step up to the plate:
  • Build and grow long-term, trusting relationships with a range of contacts both at assigned dealerships, including the highest level in each rooftop (e.g., General Manager), and , with corporate levels including parties such as Marketing Managers, Used Vehicle Directors, Regional Operational Strategist, Area Vice Presidents, and the like who work with sub-groups of dealerships across their respective orgs. Clients range from buyer/signer, implementer, stakeholder, etc.
  • Identify whitespace opportunities at the rooftop level and grow revenue with connected strategies alongside C-Suite partners, specific to group centralization model
  • Monitor and analyze product performance and client business and performance trends to determine adjustments needed to optimize product utilization (according to the client's business goals/objectives).
  • Interpret Cox Automotive reporting and analytics to explain product performance, optimization issues, and best practices to the customer in the context of their business goals and market trends.
  • Adhere to custom rules of engagement within each Dealer Group profile (service and/or sales oriented, product-specific, consultation debriefs, etc.)
  • Train customers to use core Cox Automotive Media and Software products (Autotrader and Kelley Blue Book); involve other business unit specialists for advanced product training (Software) when needed.
  • Compile and share relevant reports or documentation related to the customers' business and performance of Cox Automotive products as it relates to their business for the benefit of customers and sales and business development leadership.
  • Prepare client locations to implement corporate-level product purchases.
  • Serve as a first point-of-contact for dealer issues; diagnose and resolve customer concerns and technical issues in a timely manner.
  • Contribute to strategic account planning, identifying opportunities and risks for each account.
  • Effectively manage the progress and results of clients assigned and work with sales leadership to contribute and manage actions according to account strategy.
  • Minimize churn on new and existing products while maintaining media solutions across assigned Dealer Group(s).
  • Within any established parameters, determine the right frequency to meet with all assigned clients based on account plan(s), each client's individual needs, as well as prioritization across all clients.
  • Collaborate with team members, customer support, and other internal partners to solve customer problems and continuously improve.
  • Continuously learn and incorporate new and changing product offerings.
  • Identify the need for product workshops or in-store training to ensure product optimization; coordinate such events and ensure customer attendance.

What's In It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Check out all our benefits.
Who You Are:
You're a proactive, consulting, and closing expert who excels at winning and retaining clients. You thrive on being on the move, engaging with people, and delivering solutions right to their doorsteps. You meticulously plan each day for success and nurture every relationship with care.
Minimum Qualifications:
  • Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
  • Travel within an assigned sales territory will be required (up to 75%).
  • Safe drivers needed; valid driver's license required.

Preferred Qualifications:
  • 2+ years working in an Autotrader Client Solutions Manager capacity
  • Previous experience in the automotive industry strongly preferred
  • Previous experience in media, advertising (preferably digital); knowledge of competitive landscape, rates and selling points preferred
  • Previous experience using a Customer Relationship Management system preferred
  • Previous experience meeting face-to-face with customers preferred

USD 122,300.00 - 183,500.00 per year
Compensation:
Compensation includes a base salary in the range of $122,300.00 - $183,500.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $55,000.00.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

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About Cox Automotive

Sourced by ZipRecruiter

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Industry

Automobile dealers and technology, communication and media

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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