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Customer Success Consultant Jobs in Riverside, CA

Metroll

Customer Success Manager

Fontana, CA · On-site

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

Metroll

Customer Success Manager

Fontana, CA · On-site

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

Wolters Kluwer

Customer Success Manager

Irvine, CA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Irvine, CA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Irvine, CA

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Irvine, CA

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Provide consultative customer service; help to determine customer goals, compliance challenges, and ...

Restaurant365

Customer Architect

Irvine, CA · On-site

Partnering closely with Strategic Customer Success Managers, you'll serve as the technical leader ... Consulting experience with firms such as Deloitte, Accenture, Slalom, PwC, or EY, or equivalent ...

Restaurant365

Customer Architect

Irvine, CA · On-site

$116K - $174K/yr

Partnering closely with Strategic Customer Success Managers, you'll serve as the technical leader ... Consulting experience with firms such as Deloitte, Accenture, Slalom, PwC, or EY, or equivalent ...

Milliman

Client Success Manager (MedInsight)

Irvine, CA · On-site

... consulting, retirement funding and healthcare financing, enterprise risk management and regulatory ... Client Success Managers ensure client needs and expectations are aligned; contractual obligations ...

ARKANCE USA LLC

Solution Consultant (Pre-Sales)

Irvine, CA · On-site

$120K - $140K/yr

Solutions Consultants play a critical role in shaping customer confidence, solution quality, and long-term account success. Key Responsibilities * Leads discovery engagements to understand customer ...

Esri

Technical Consultant - Integrated Support

Redlands, CA · On-site

$84 - $142/hr

A Technical Consultant will work directly with customers to support and implement ArcGIS enterprise ... This role focuses on technical troubleshooting, system administration, and customer success through ...

Esri

Technical Consultant - Integrated Support

Redlands, CA · On-site

$84K - $142K/yr

Overview A Technical Consultant will work directly with customers to support and implement ArcGIS ... This role focuses on technical troubleshooting, system administration, and customer success through ...

Smart Systems Technolgies

Be Seen First

Multi Family Commercial Low Voltage Sales Consultant

Irvine, CA · On-site

$100K/yr

We're seeking a consultative, technically savvy Low Voltage Sales Consultant to drive growth in the ... Project Handoff & Customer Success * Perform clean handoffs to operations with complete scope, BOM ...

Armaninollp

Rillet Senior Consultant

Irvine, CA · On-site

Work closely with Sales, Customer Success, and Product teams to coordinate project execution and ... Prior consulting or professional services experience * Experience working with startup or ...

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All JobsCustomer Success Consultant JobsCustomer Success Consultant Jobs in Riverside, CA

Customer Success Consultant information

See Riverside, CA salary details

$12

$25

$49

How much do customer success consultant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer success consultant in Riverside, CA is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $26.35 per hour, depending on experience, location, and employer.

What does a customer success consultant do?

A Customer Success Consultant helps clients get the most value from a company's products or services. They work closely with customers to understand their goals, offer guidance, and ensure a smooth onboarding process. Their responsibilities often include troubleshooting issues, providing training, and proactively identifying ways to improve the customer experience. By building strong relationships, Customer Success Consultants help increase customer satisfaction and loyalty, ultimately reducing churn and driving business growth.

What are the key skills and qualifications needed to thrive as a customer success consultant, and why are they important?

To thrive as a Customer Success Consultant, you need strong problem-solving abilities, product knowledge, and experience in client relationship management, often backed by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot, as well as customer engagement tools, is typically required. Outstanding communication, empathy, and proactive listening are crucial soft skills that help build trust and foster lasting client relationships. These skills and qualifications are vital for ensuring customer satisfaction, reducing churn, and driving long-term business growth.

What are some common challenges customer success consultants face when working with diverse client portfolios?

Customer Success Consultants often manage a variety of clients with different needs, goals, and levels of product understanding. Balancing proactive support with reactive problem-solving can be challenging, especially when clients have conflicting priorities or require tailored solutions. Effective communication, strong organizational skills, and the ability to quickly adapt strategies are essential to help each client achieve success. These challenges are also opportunities to build strong relationships and demonstrate value, which can lead to long-term customer loyalty and professional growth.

What is the difference between Customer Success Consultant vs Customer Support Specialist?

AspectCustomer Success ConsultantCustomer Support Specialist
Primary FocusProactively ensuring customer satisfaction and retention through strategic engagementReactively resolving customer issues and technical problems
Required SkillsCommunication, relationship management, product knowledge, problem-solvingTechnical troubleshooting, communication, product knowledge
Work EnvironmentCustomer success teams, account management, strategic planningHelp desks, support centers, technical support teams
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction, Customer Success Consultants focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists handle reactive troubleshooting. Understanding these differences helps in choosing the right career path or job focus within customer service roles.

What are popular job titles related to Customer Success Consultant jobs in Riverside, CA?

For Customer Success Consultant jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Success Consultant jobs in Riverside, CA look for?

The top searched job categories for Customer Success Consultant jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Success Consultant jobs?

Cities near Riverside, CA with the most Customer Success Consultant job openings:

Customer Success Consultant jobs near you

Customer Success Manager

Metroll

Fontana, CA • On-site

Other

Re-posted 16 days ago

Job description

Customer Success Manager

Metroll is a global manufacturer of metal building materials. Through the hard work and commitment of our employees, we have grown into a successful company with over 40 manufacturing plants across the globe. Metroll is committed to aggressively growing our presence in the Western United States.

Have fun! Hustle! Make it happen! Join the Metroll Sales team today!

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering personalized account management, ensuring that customers are aware of all the features and benefits of the company's products, and assisting in problem resolution. The Customer Success Manager will also educate customers on how to get the most out of their account.

The Responsibilities:

  • Develop a deep understanding of product features and benefits
  • Develop a deep understanding of customer needs and goals
  • Educate customers on Metroll's product offering
  • Provide a high-touch, consultative approach to customer service
  • Lead the customer through the sales cycle- from quotation to production all the way to product delivery
  • Be an expert on the product and market space to provide suggestions to customers on how to get the most out of our products
  • Drive customer success through proactive problem resolution, account growth initiatives, and proactive advocacy
  • Effectively communicate cross-departmentally with other departments to provide excellent customer

The ideal candidate has:

  • A bachelor's degree in business administration or something similar
  • Project management experience from conception to completion
  • Multitasking and time-management abilities
  • Client-facing and teamwork abilities
  • Microsoft Office knowledge (Excel, Word, Outlook)

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