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Client Success Coordinator Jobs in Puerto Rico (NOW HIRING)

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The position will involve coordinating with multiple internal and external departments to manage ... Develop and maintain a positive working relationship with client functional leads and stakeholders.

Digital Grid Modernization Lead, Senior Manager

San Juan, PR · On-site

$124K - $280K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your ability to develop and sustain diverse and inclusive teams contributes to the success of our ... Coordinating service delivery models and managing service request processes to meet client needs ...

Senior Project Engineer - Land Development

San Juan, PR · On-site

$97K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This individual must have a track record of success with various permitting relationships working ... coordinating with OGPe for state-level approvals. -- Key Responsibilities -- Permitting ...

Senior Project Engineer - Land Development

San Juan, PR · On-site

$97K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This individual must have a track record of success with various permitting relationships working ... coordinating with OGPe for state-level approvals. -- Key Responsibilities -- Permitting ...

... the coordination of responses to Requests for Information (RFIs) issued by Federal Awarding ... Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a ...

... the coordination of responses to Requests for Information (RFIs) issued by Federal Awarding ... Here, you'll find meaningful work, leaders invested in your success, and opportunities to build a ...

PR

$90K - $120K/yr

... drive project success through meticulous financial analysis, reporting, and coordination with ... Join Our Client as a Construction Project Accountant if you're passionate about leveraging your ...

Sous Chef

San Juan, PR · On-site

$48K - $65K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... success of their property with well-defined strategies and objectives. Driftwood Hospitality ... client service. Our team is made up of the best talent in the hospitality industry, down to every ...

Sous Chef

San Juan, PR · On-site

$48K - $65K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... success of their property with well-defined strategies and objectives. Driftwood Hospitality ... client service. Our team is made up of the best talent in the hospitality industry, down to every ...

Showing results 21-36

Client Success Coordinator information

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What is a client success coordinator?

A client success coordinator is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often coordinate communication between clients and internal teams, utilize customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. The role typically involves onboarding, support, and ongoing account management to promote client retention and success.

What are the most commonly searched types of Client Success jobs in Puerto Rico?

The most popular types of Client Success jobs in Puerto Rico are:

What are popular job titles related to Client Success Coordinator jobs in Puerto Rico?

For Client Success Coordinator jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Client Success Coordinator jobs in Puerto Rico look for?

The top searched job categories for Client Success Coordinator jobs in Puerto Rico are:

Infographic showing various Client Success Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Transmission Line Engineering Consultant 2 - Grid

Sargent & Lundy

Mayaguez, PR • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Sargent & Lundy rating

8.4

Company rating: 8.4 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

122nd of 449 rated engineering


Job description

Description

This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects.  The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution.  

  • Responsible for project execution, contract administration, planning and resource management.
  • Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire project lifecycle.
  • Manage and direct the project team to ensure accountability.  Mentor and coach team members.
  • Develop and maintain a positive working relationship with client functional leads and stakeholders.
  • Lead efforts to ensure projects are completed safely, satisfactorily, on time, and within budget.
  • Support the reporting of key performance indicators for schedule, budget and other dashboard items.
  • Identify and control construction risk.
  • Recognize, identify, track and control change.
  • Communicate and consult with appropriate stakeholders and supervisors.
  • Prepare reports that project information in a clear and concise manner and meet client requirements.
  • Analyze issues and provide solutions to improve results.

This role offers a hybrid work arrangement, with the expectation of spending three days a week in the office, giving you the flexibility to work remotely for two days.

Dependent upon your location, this opportunity offers a generous relocation package.

Qualifications

We do not sponsor employees for work authorization in the U.S. for this position.

Essential skills and experience:

  • BS degree from an ABET-accredited engineering program or a management/business degree.
  • 10 or more years of experience in the electric utility industry (engineering, construction, planning, etc.)
  • 7 or more years of experience specifically in Project Management of Utility Transmission projects.
  • Proven experience managing multi-disciplinary teams.
  • Experience with serving as a firm/client liaison in a support or lead role.
  • Ability to multitask and manage multiple competing priorities is critical to success.
  • Strong written and verbal communication skills.
  • Must be bilingual in Spanish and English (read, speak, and write)
  • Ability to work in a collaborative team setting.

Valued but not required skills and experience:

  • Engineering design experience is a plus.
  • PMP Certification is a plus.
  • Construction and start-up experience a plus. 
Award-Winning Benefits

At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.

Health & WellnessFinancial BenefitsWork-Life Balance
  • Health Plans: Medical, Dental, Vision
  • Life & Accident Insurance
  • Disability Coverage
  • Employee Assistance Program (EAP)
  • Back-Up Daycare
  • FSA & HSA
  • 401(k)
  • Pre-Tax Commuter Account
  • Merit Scholarship Program
  • Employee Discount Program
  • Corporate Charitable Giving Program
  • Tuition Assistance
  • First Professional Licensure Bonus
  • Employee Referral Bonus
  • Paid Annual Personal/Sick Time (PST)
  • Paid Vacation
  • Paid Holidays
  • Paid Parental Leave
  • Paid Bereavement Leave
  • Flexible Work Arrangements
Equal Opportunity

Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.

Employment Type: FULL_TIME

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About Sargent & Lundy

Sourced by ZipRecruiter

Sargent & Lundy is one of the most experienced full-service architect-engineering firms in the world. Founded in 1891, the firm is a global leader in power and energy with expertise in grid modernization, renewable energy, energy storage, nuclear power, and fossil fuels. Sargent & Lundy delivers comprehensive project services--from consulting, design and implementation to construction management, commissioning and operations/maintenance--with an emphasis on quality and safety. The firm serves public and private sector clients in the power and energy, gas distribution, industrial, and government sectors.

Industry

Civil engineering construction

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1891

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