CLIENT SUCCESS DIRECTOR
Tampa, FL · On-site +1
CLIENT SUCCESS DIRECTOR - TAMPA, FL SSC Services for Education is known for our expertise ... By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing ...
CLIENT SUCCESS DIRECTOR
Tampa, FL · On-site +1
CLIENT SUCCESS DIRECTOR - TAMPA, FL SSC Services for Education is known for our expertise ... By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing ...
CLIENT SUCCESS DIRECTOR
Tampa, FL · On-site
CLIENT SUCCESS DIRECTOR - TAMPA, FL SSC Services for Education is known for our expertise ... By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing ...
CLIENT SUCCESS DIRECTOR
Tampa, FL · On-site
CLIENT SUCCESS DIRECTOR - TAMPA, FL SSC Services for Education is known for our expertise ... By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing ...
CLIENT SUCCESS DIRECTOR
Tampa, FL · On-site +1
CLIENT SUCCESS DIRECTOR - TAMPA, FL SSC Services for Education is known for our expertise ... By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing ...
CLIENT SUCCESS DIRECTOR
Tampa, FL · On-site +1
CLIENT SUCCESS DIRECTOR - TAMPA, FL SSC Services for Education is known for our expertise ... By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · On-site +1
Associates seek to understand and surface client's business priorities, breakdown challenges, and ... success fueled by a passion for delighting clients Strong communication, collaboration ...
Client Success Partner
Fort Myers, FL · On-site +1
Associates seek to understand and surface client's business priorities, breakdown challenges, and ... success fueled by a passion for delighting clients Strong communication, collaboration ...
Client Success Partner
Fort Myers, FL · On-site +1
Associates seek to understand and surface client's business priorities, breakdown challenges, and ... success fueled by a passion for delighting clients Strong communication, collaboration ...
Client Success Partner
Fort Myers, FL · On-site +1
Associates seek to understand and surface client's business priorities, breakdown challenges, and ... success fueled by a passion for delighting clients Strong communication, collaboration ...
Client Success Partner
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · Remote
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · Remote
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · On-site +1
Associates seek to understand and surface client's business priorities, breakdown challenges, and ... success fueled by a passion for delighting clients Strong communication, collaboration ...
Client Success Partner
Fort Myers, FL · On-site +1
Associates seek to understand and surface client's business priorities, breakdown challenges, and ... success fueled by a passion for delighting clients Strong communication, collaboration ...
Client Success Partner
Fort Myers, FL · Remote
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · Remote
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · Remote
Associates seek to understand and surface client's business priorities, breakdown challenges, and ... success fueled by a passion for delighting clients Strong communication, collaboration ...
Client Success Partner
Fort Myers, FL · Remote
Associates seek to understand and surface client's business priorities, breakdown challenges, and ... success fueled by a passion for delighting clients Strong communication, collaboration ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · Remote
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Partner
Fort Myers, FL · Remote
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
As a Lead Associate, Client Success, you'll be instrumental in supporting and expanding our client relationships across a diverse portfolio of our domestic/midmarket clients. This client-facing role ...
As a Lead Associate, Client Success, you'll be instrumental in supporting and expanding our client relationships across a diverse portfolio of our domestic/midmarket clients. This client-facing role ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
As a Lead Associate, Client Success, you'll be instrumental in supporting and expanding our client relationships across a diverse portfolio of our domestic/midmarket clients. This client-facing role ...
As a Lead Associate, Client Success, you'll be instrumental in supporting and expanding our client relationships across a diverse portfolio of our domestic/midmarket clients. This client-facing role ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Associates seek to understand and surface client's business priorities, breakdown challenges, and ...
Client Success Associate information
See Florida salary details
$13.8K - $18.9K
6% of jobs
$18.9K - $23.9K
9% of jobs
$28.5K is the 25th percentile. Wages below this are outliers.
$23.9K - $29K
10% of jobs
$29K - $34.1K
9% of jobs
The median wage is $39.1K / yr.
$34.1K - $39.1K
15% of jobs
$39.1K - $44.2K
21% of jobs
$46.7K is the 75th percentile. Wages above this are outliers.
$44.2K - $49.3K
8% of jobs
$49.3K - $54.3K
13% of jobs
$54.3K - $59.4K
4% of jobs
$59.4K - $64.4K
2% of jobs
$64.4K - $69.5K
2% of jobs
$13.8K
$39.6K
$69.5K
How much do client success associate jobs pay per year?
As of May 30, 2026, the average yearly pay for client success associate in Florida is $39,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,400.00 and $48,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?
To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
How does a Client Success Associate typically collaborate with other departments to address client needs?
As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.
What does a Client Success Associate do?
A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.
What is a client success associate?
A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.
What is the difference between Client Success Associate vs Customer Support Specialist?
| Aspect | Client Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer relations | Often a high school diploma or associate degree; training provided |
| Work Environment | Proactive engagement, building long-term client relationships | Reactive support, resolving immediate customer issues |
| Employer & Industry Usage | Common in SaaS, tech, and service industries | Widespread across retail, telecom, and tech sectors |
The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.
What are the most commonly searched types of Client Success jobs in Florida? The most popular types of Client Success jobs in Florida are:
What are popular job titles related to Client Success Associate jobs in Florida? For Client Success Associate jobs in Florida, the most frequently searched job titles are:
- Customer Success Architect
- Contract Remote Business Process Consultant
- Remote Music Sales Representative
- Non Union Remote Customer Success Specialist
- Provider Network Remote
- Commission Universal Design
- Remote Dental Implementation Specialist
- Contract Remote Physician Consultant
- Customer Success Advocate
- Senior Client Associate
What job categories do people searching Client Success Associate jobs in Florida look for? The top searched job categories for Client Success Associate jobs in Florida are:
What cities in Florida are hiring for Client Success Associate jobs? Cities in Florida with the most Client Success Associate job openings:
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Compass Group rating
6.3
Based on 1,052 frontline employees who took The Breakroom Quiz
298th of 424 rated business services
Job description
Position Title: CLIENT SUCCESS DIRECTOR - TAMPA, FL
SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.
SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
As the Client Success Director, you will drive SSC's growth and retention by managing contractual performance, governance and client relationships at a multi-site account. Working closely with operational leadership and support teams, you will ensure seamless program execution, contractual compliance and client satisfaction. The ideal candidate has experience leading complex governance programs, excellent communication skills, and the ability to foster meaningful relationships across multi-level stakeholder groups, both internal and client.
Key Responsibilities:
- Manage Account contractual governance program and communication including coordination of required KPI reporting, operational reporting and performance meetings
- Develop and manage comprehensive client stakeholder engagement strategy for Account, inclusive of multi-level communication and feedback mechanisms
- Conduct regular pulse check interviews across key client and end-user stakeholder groups, functioning as client advocate and point of escalation in partnership with operational leadership
- Develop, document and facilitate annual account continuous improvement and stakeholder management plans in partnership with account leadership
- Lead account continuous improvement and change management initiatives aimed at streamlining and evolving field operations in alignment with client priorities
- Develop and lead KPI and governance training programs for operations teams to facilitate a culture of data-driven performance management and continuous improvement
Preferred Qualifications:
- Bachelor's degree preferred or equivalent experience with 5+ years in program/project management; Facilities Management experience is a plus.
- Consistent record developing client strategies, implementing cross-functional processes and change management initiatives, and solving problems in evolving environments.
- Collaboration skills to engage stakeholders and drive complex change and continuous improvement initiatives.
- Expertise in crafting comprehensive project plans, process maps, standard operating procedures, client contractual reporting documents and presentations with attention to detail.
- Self-motivated with strong prioritization, decision-making, and time management skills.
- Travel required 0-10%
Apply to SSC today!
SSC is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at SSC are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Applications are accepted on an ongoing basis
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
SSC maintains a drug-free workplace.
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