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Client Success Associate Jobs in Hollywood, FL (NOW HIRING)

greenpath, inc.

Client Success Specialist

Miami, FL · On-site

$16.50 - $17.50/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Associate's degree preferred; Bachelor's degree may substitute for experience. * A strong sense of ...

Semantix

Client Services Associate

Miami Beach, FL · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... success * Take a proactive role in learning about clients' industry, business needs and company ...

TransPerfect

Client Services Associate

Miami Beach, FL · On-site

Overview We're looking for a Client Services Associate to join our team! In this role, you'll be ... success * Take a proactive role in learning about clients' industry, business needs and company ...

UBS

Registered Client Associate

Miami, FL · On-site

Do you know how to take care of people? We're looking for a Registered Client Associate to: • ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

UBS

Client Associate, Registered

Boca Raton, FL · On-site

Key responsibilities We're looking for a Client Associate to: • keep management systems up-to ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

UBS

Registered Client Associate

Boca Raton, FL · On-site

Key responsibilities We're looking for a Client Associate to: • keep management systems up-to ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

UBS

Registered Client Associate

Miami, FL · On-site

Do you know how to take care of people? We're looking for a Registered Client Associate to: • ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

UBS

Registered Client Associate

Coral Gables, FL · On-site

Key responsibilities We're looking for a Registered Client Service Associate to: • Conduct order ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

Stifel

Client Service Associate

Miami Beach, FL · On-site

$14.25 - $19.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (Registered) assists one or more ...

Stifel

Client Service Associate

Miami Beach, FL · On-site

$14.25 - $19.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . Under immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s ...

Stifel

Client Service Associate

Miami Beach, FL · On-site

$14.25 - $19.75/hr

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing Under immediate supervision, Client Services Associate (Registered) assists one or more ...

Wells Fargo

Part-Time Client Associate

Weston, FL · On-site

Wells Fargo is seeking a Part-Time Client Associate in Wealth and Investment Management as part of ... success of our customers and company. They are accountable for execution of all applicable risk ...

PNC

Client Experience Associate

Miami, FL · On-site

... success. As a Client Experience Associate within PNC's Retail Bank organization, you will be based ... in Miami, Florida @ the PNC Festival Plaza Retail Branch. Bilingual Spanish Preferred. PNC is an in ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Hollywood, FL

Client Success Associate information

See Hollywood, FL salary details

$17K

$48.6K

$85.3K

How much do client success associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success associate in Hollywood, FL is $48,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $60,100.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Hollywood, FL?

The most popular types of Client Success jobs in Hollywood, FL are:

What job categories do people searching Client Success Associate jobs in Hollywood, FL look for?

The top searched job categories for Client Success Associate jobs in Hollywood, FL are:

What cities near Hollywood, FL are hiring for Client Success Associate jobs?

Cities near Hollywood, FL with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Hollywood, FL as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,605 per year, or $23.4 per hour.

Client Success Associate (Full-time, Onsite)

Davie, FL • On-site

Prepory
Colleges, Universities, and Professional Schools • 11 - 50 employees
Learn more about Preporyexternal

Full-time

Medical, Dental, Vision, Life, PTO

Posted 5 days ago

Job description

Client Success Associate
Full-time | Davie, FL
Who We Are
Prepory is a premier college admissions counseling company. Our innovative, holistic approach is reshaping how students apply to college, find their fit, and earn admission to their dream schools. We've guided more than 20,000 students across 80+ countries, and we routinely help our students earn admission to the nation's most selective colleges and universities.
Through our college admissions practice, we work one-on-one with students from as early as 8th grade, helping them build an intentional extracurricular profile, craft compelling essays, and navigate every step of the application process. We hold ourselves to an excellent record of success by gearing our services to genuinely counsel the students, families, and institutions we serve.
About This Role
The Client Success Associate is the person our parents hear from most. You'll own the relationship between Prepory and the parents and guardians of the students we serve, from the orientation calls through final admissions decisions, and you'll make sure the experience a family signed up for is the experience they actually get.
This is a client-facing, relationship-driven role. You'll run new student orientations and parent check-in meetings, serve as the escalation point when a family's expectations and a coach's approach fall out of alignment, and mentor our college admissions coaches on how to navigate hard conversations and complicated family dynamics. When a family is ready to add programming or re-enroll for another year, you'll be the person they trust enough to ask.
You'll also maintain a cohort of up to 15 students. That caseload is deliberately small, because the majority of your hours belong to client success. Coaching a few students keeps you close to the advising experience you represent to parents every day.
You'll report to our Client Success Director and work alongside our Program Directors, Program Managers, Enrollment team, and coaching team.
What You'll Do
Own the family relationship
  • Conduct new student orientation sessions that set clear expectations for the program and each family's role in it.
  • Run parent check-in meetings alongside the student's coach, translating student progress into terms families understand and can act on.
  • Communicate proactively with parents and guardians so concerns surface early, while there's still time to solve them.
  • Serve as the point of escalation for families whose expectations, needs, or dynamics call for a steadier hand, and know when to bring in the Client Success Director.
  • Handle difficult conversations with disappointed or anxious families directly, calmly, and with a solutions-oriented attitude.

Support and protect the coaching relationship
  • Serve as the point of contact and escalation for college admissions coaches navigating client concerns, expectations, and family dynamics.
  • Mentor coaches on client communication, individualized student needs, and the situations that don't have a playbook.
  • Collaborate with coaches and program leadership to adjust programming when a student's needs change.

Grow the relationship
  • Recognize when a family is ready for more, and introduce the Prepory programming that fits: college tours, UK admissions support, graduate and professional school admissions, and enrichment and research planning.
  • Own re-enrollments for the families you serve, and carry the commercial conversation with the same care you bring to every other conversation.
  • Champion referral and review strategies, including mentoring coaches on leveraging their relationship with families to drive positive reviews and referrals to friends and family.

Coach a cohort of up to 15 students
  • Conduct regular one-on-one advising sessions with your students, from profile building through final decisions.
  • Advise students through the writing process for personal statements, supplemental essays, and résumés, providing meaningful, actionable feedback.
  • Track each student's deadlines and assign tasks between sessions to keep them on pace.
  • Help students research and build a balanced college list that reflects their academic and professional interests.

What You Bring
  • Admissions knowledge you can draw on in real time. You'll be on live calls with families who ask hard, specific questions. You need to answer most of them with confidence, and recognize the rest quickly enough to say you'll follow up rather than guess.
  • Composure with any family in the room. Orientations and check-ins put you in front of every kind of parent, from the entirely hands-off to the deeply anxious.
  • Real comfort with the commercial side of the work. We are looking for someone who is excited when a conversation turns to renewals, add-on programming, or enrolling a second child, and who treats it as the natural extension of a relationship they've earned.
  • Availability to work at least one evening per week and 12 Saturdays or Sundays per year.
  • Impeccable listening, speaking, writing, and grammar skills, along with excellent organizational skills and attention to detail.
  • The ability to manage competing priorities in a fast-moving environment, including peak season, when orientations, check-ins, and application deadlines all land at once.

Qualifications of Our Ideal Candidate
  • Graduated from a selective or highly-selective college or university (top-50 national university or top-20 liberal arts college preferred).
  • Three or more years of experience in college admissions, admissions consulting, or a closely related field. Experience inside an admissions office is a strong plus.
  • Detailed, current knowledge of the U.S. college admissions process, and a willingness to stay current as it changes.
  • Experience in customer success, client engagement, account management, or consultative sales.
  • Experience mentoring, coaching, or developing other people, formally or informally.
  • Extremely detail- and goal-oriented, with the ability to work independently in a high-velocity, unstructured environment.

Compensation and Benefits
  • Starting annual base salary: $58,679.51
  • This role is commission-eligible. Earning 4% commission on new enrollments, re-enrollments, and add-on programming.
  • Unlimited paid time off.
  • 11 paid holidays: Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day
  • Prepory pays $285.22 per month towards your company PPO health insurance plan.
  • Prepory pays 100% towards our company dental, vision, and life insurance plans.
  • Performance-based holiday bonuses each year.
  • Two employee annual retreats with opportunities to travel to various locations and participate in team building activities.

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