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Client Success Analyst Jobs in Rochester, NY (NOW HIRING)

Pwc

SAP Program Manager- Senior Associate

Rochester, NY · On-site

$77K - $202K/yr

In this role at PwC, you will leverage your skills in analyzing client needs, implementing software ... Your ability to interpret data and inform insights will be crucial in driving client success and ...

Hmixray

Rev Cycle Performance Analyst

Fairport, NY · On-site

$60 - $80/hr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... client/partner locations. Reporting into our Performance Analytics Manager, this position will be ...

RadNet

Rev Cycle Performance Analyst

Fairport, NY · On-site

$60K - $70K/yr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... client/partner locations. Reporting into our Performance Analytics Manager, this position will be ...

RadNet

Rev Cycle Performance Analyst

Fairport, NY · On-site

$60K - $70K/yr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... client/partner locations. Reporting into our Performance Analytics Manager, this position will be ...

RadNet

Rev Cycle Performance Analyst

Fairport, NY · On-site

$60K/yr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... client/partner locations. Reporting into our Performance Analytics Manager, this position will be ...

RadNet

Rev Cycle Performance Analyst

Fairport, NY · On-site

$60K - $70K/yr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... client/partner locations. Reporting into our Performance Analytics Manager, this position will be ...

Keybank

Lead Client Manager, Public Sector

Rochester, NY · Hybrid

$71K - $125K/yr

Portfolio Analysis & Growth * Lead campaigns, identify leads, and develop relationships for cross ... Demonstrated success in a customer service environment. * Experience presenting to clients.

Paychex

Business Analyst - Partnerships

Rochester, NY · Remote

$56K - $87K/yr

This is an exciting time to join our team as we continue to invest in innovation, simplify client ... for success. Provides reporting and data analysis for trending and recommending resolution ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Rochester, NY

Client Success Analyst information

See Rochester, NY salary details

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How much do client success analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for client success analyst in Rochester, NY is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $28.46 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Rochester, NY?

For Client Success Analyst jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Rochester, NY look for?

The top searched job categories for Client Success Analyst jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Client Success Analyst jobs?

Cities near Rochester, NY with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $52,539 per year, or $25.3 per hour.

Quantitative Trading & Research - Algorithmic Execution - Analyst

Rochester, NY • On-site

JPMorgan Chase & Co.
Finance and Insurance • 10K+ employees
Learn more about JPMorgan Chase & Co.external

$150 - $200/hr

Other

Posted 21 days ago

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

78th of 176 rated banks

Job description

The Quantitative Trading & Research (QTR) Algorithmic Execution group is looking for an associate with the focus on algorithmic execution across macro. The ATS group is one of the biggest execution algo providers. The objective is to research, implement and support state-of-the art algorithmic execution strategies for institutional clients

Job summary

As an Associate in our Algorithmic Execution team, you will collaborate closely with sales and technology partners to design, implement, and support cutting-edge trading strategies. Your work will directly impact the efficiency and success of institutional trading, leveraging advanced analytics and technology to deliver best-in-class solutions.

Job responsibilities

  • Partner with sales to identify and design algorithmic trading solutions tailored to client needs
  • Own algorithmic trading risk and resolve day-to-day execution issues
  • Analyze trading data to identify patterns and revenue opportunities
  • Formulate, analyze, and back test execution strategies
  • Collaborate across teams to deliver innovative solutions and share insights
  • Provide regular reporting and updates to senior stakeholders
  • Maintain strong controls in accordance with company policies and regulatory requirements

Required qualifications, capabilities, and skills

  • Degree in computer science or other quantitative field
  • Strong Java coding skills and experience in algorithmic execution
  • Ability to analyze large data sets and extract actionable insights
  • Excellent communication skills, able to articulate complex concepts clearly
  • Attention to detail, adaptable, and eager to learn
  • Inclusive leadership and collaboration skills

Preferred qualifications, capabilities, and skills

  • Interest in client interaction and engagement
  • Interest in market microstructures and quantitative trading
  • Experience in data handling using KDB
  • Familiarity with modern front-end and cloud technologies
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