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Client Success Agent Jobs in Oregon (NOW HIRING)

Redapt

Forward Deployed Engineer, Agentic AI

OR · On-site +1

... client success. What You'll Do Embedded Delivery & Engineering * Embed directly with client teams ... Write and maintain production-quality Python code for AI integrations, agent workflows, and ...

PLACE

Real Estate Agent

Portland, OR · On-site

$50K - $125K/yr

All of our agents are full time. We do client events, script practice, dialing, door knocking and ... Qualifications You are a motivated Realtor, hungry for success and willing to learn. You are ...

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Client Success Agent information

What does a client success agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.

What are the key skills and qualifications needed to thrive as a client success agent?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What are popular job titles related to Client Success Agent jobs in Oregon?

For Client Success Agent jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Client Success Agent jobs in Oregon look for?

The top searched job categories for Client Success Agent jobs in Oregon are:

What cities in Oregon are hiring for Client Success Agent jobs?

Cities in Oregon with the most Client Success Agent job openings:

Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Director of Growth & Agent Success

SalesFirst Recruiting-1

Tigard, OR

$115K - $145K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

Job description

THE COMPANY

Our client is a growing residential real estate brokerage in the Pacific Northwest with a strong agent-support model, modern business systems, and a leadership team focused on helping brokers build productive, sustainable businesses.


The company is investing in growth and is looking for a relationship-driven closer who can help attract, onboard, and retain quality real estate professionals. This is a strong fit for someone who understands the agent experience, enjoys recruiting and business development, and wants to help build a more scalable growth engine.


THE JOB

The Director of Growth & Agent Success will own agent recruiting opportunities from first conversation through affiliation, onboarding handoff, and early retention. This person will work warm recruiting opportunities, self-generate new relationships, conduct discovery calls and meetings, present the company’s value proposition, explain commission / affiliation options, and help move qualified agents toward a decision.


This is a growth role first. The right person will be persuasive, organized, credible with agents, and highly disciplined with follow-up. Brokerage leadership experience is helpful, but the priority is finding someone who can professionally work a pipeline, build trust, close quality agents, and make sure new brokers are launched successfully.


The role will be based primarily out of the Portland / Tigard area, with flexibility to meet agents in person in Portland, Vancouver, and nearby markets when appropriate.


THE QUALIFICATIONS

  • Real estate industry experience required
  • Experience in agent recruiting, brokerage growth, real estate sales leadership, team leadership, business development, or a closely related real estate / proptech role
  • Strong sales, recruiting, follow-up, and closing ability
  • Ability to build trust with both newer agents and high-producing professionals
  • Comfortable explaining business models, commission structures, contracts, onboarding steps, and agent support resources
  • Strong CRM discipline and ability to keep a pipeline accurate with clear next steps
  • Able to work both warm opportunities and self-generated prospects
  • Organized enough to help carry a recruit from first conversation through paperwork, onboarding handoff, and early success
  • Collaborative, coachable, energetic, accountable, and comfortable working closely with senior leadership
  • Principal Broker, Managing Broker, or comparable real estate license is a strong plus
  • Oregon real estate experience preferred; Washington and Idaho licensing exposure helpful
  • Must be local to the Portland / Vancouver market or have concrete plans to be local


THE BENEFITS

  • $85,000–$100,000 base salary, with flexibility for an exceptional candidate
  • Target total compensation of approximately $115,000–$145,000 based on performance
  • 3 weeks PTO, inclusive of vacation and sick time
  • Health, vision, and dental insurance