ZipRecruiter

Log In

1

Client Success Agent Jobs in Oregon (NOW HIRING)

AO Globe Life

Remote CSR Agent Entry Level

Portland, OR · On-site +1

$16.50 - $22/hr

Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO , we are passionate about creating opportunities that empower individuals to achieve professional ...

next page

Showing results 1-20

All JobsClient Success Agent JobsClient Success Agent Jobs in Oregon

Client Success Agent information

What is a client success agent?

A client success agent is a professional responsible for ensuring clients are satisfied with a company's products or services. They often handle onboarding, support, and relationship management, using communication skills and customer management tools to promote retention and satisfaction.

What are some common challenges faced by client success agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

Is client success a good career?

A career as a Client Success Agent involves helping clients achieve their goals, often requiring strong communication and problem-solving skills. It can be a stable and rewarding role with opportunities for advancement, especially in industries like SaaS and technology that value customer retention and satisfaction.

What are the key skills and qualifications needed to thrive as a client success agent?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What does a client success agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.
What are popular job titles related to Client Success Agent jobs in Oregon? For Client Success Agent jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Client Success Agent jobs in Oregon look for? The top searched job categories for Client Success Agent jobs in Oregon are:
What cities in Oregon are hiring for Client Success Agent jobs? Cities in Oregon with the most Client Success Agent job openings:
Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

WFH Customer Success Agent (Entry Level)

American Income Life Insurance Company

Eugene, OR • On-site, Remote

$90K - $120K/yr

Full-time

Posted 24 days ago

Job description

AO Globe Life is hiring professionals to support individuals and families across the United States in accessing important supplemental benefit programs. This fully remote opportunity is ideal for individuals seeking flexibility, meaningful work, and long-term professional growth.
In this role, you'll work with individuals who have requested additional information about available benefits and want to learn whether they may qualify for coverage. You'll help guide them through their options while building valuable experience in communication, client relations, and leadership.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling with control over your workday
Warm leads provided - no cold calling or unsolicited outreach required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Vested renewals for long-term income growth
Leadership development and advancement opportunities
Collaborative, growth-focused team culture
What You'll Do
Connect with individuals and families who requested information about available benefits
Schedule and conduct virtual consultations via Zoom
Assess client needs and explain available benefit options clearly and professionally
Guide clients through enrollment and provide ongoing support
Maintain accurate records, documentation, and follow-up communication
Build long-term client relationships through strong service and professionalism
Participate in training, coaching, and team development sessions
Who Thrives Here
Professionals with strong communication and interpersonal skills
Self-motivated individuals comfortable working independently
Organized candidates who can manage schedules and priorities effectively
People confident using Zoom and digital tools
Customer service, leadership, consulting, or client-facing experience is helpful but not required
Growth-minded individuals open to coaching and mentorship
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
Must be physically located within the United States
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first model supports professionals seeking flexibility, stability, and long-term opportunity while making a meaningful impact.
Apply Today
If you're ready to build a flexible, purpose-driven career with room to grow, apply today to learn more.

Apply