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Client Services Team Lead Jobs (NOW HIRING)

AFC Fitness

Member Services Team Lead

Radnor, PA · On-site

$11 - $14.25/hr

Member Services Team Lead AFC Fitness is seeking a responsible, friendly, and mature individual to lead our Member Services team. Team lead will need to be able to multi-task while maintaining a ...

SLT

Client Services Team - Back Bay

Boston, MA · On-site

Hourly CLIENT SERVICES TEAM Boston (Back Bay) Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES * Greet and engage clients in a positive and friendly manner

SLT

Client Services Team - Short Hills

Short Hills, NJ · On-site

Salary: $15.92 per hour CLIENT SERVICES TEAM Short Hills, NJ Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES * Greet and engage clients in a positive and ...

SLT LLC

Client Services Team - Back Bay

Boston, MA · On-site

CLIENT SERVICES TEAM - Boston (Back Bay) Reports To: Studio Manager Employment Status: Part Time/Non-Exempt KEY RESPONSIBILITIES * Greet and engage clients in a positive and friendly manner * Provide ...

SLT

Client Services Team - Hamptons

East Hampton, NY · On-site

Provide the highest level of client/customer service and hospitality to all clients/prospective ... Should have a strong ability to communicate clearly with team members, clients and senior ...

AFC Fitness

Member Services Team Lead

Wayne, PA · On-site

$11 - $14.25/hr

AFC Fitness is seeking a responsible, friendly, and mature individual to lead our Member Services team. Team lead will need to be able to multi-task while maintaining a positive attitude! The ...

SLT

Client Services Team - W14

Manhattan, NY

$19.50 - $26/hr

... W14 team. Do you love fitness, community, and results? Then we want you to become a part of our ... Provide the highest level of client/customer service and hospitality to all clients/prospective ...

Auburn YMCA-WEIU

Member Services Team Lead

Auburn, NY

$17.50 - $18.25/hr

Under the direction of the Membership Director, the Member Services team lead is responsible for supporting the operation of the Member Services desk. Responsibilities/Functions/Duties/Tasks The ...

Auburn YMCA

Member Services Team Lead

Auburn, NY · On-site

$17.50 - $18.25/hr

Under the direction of the Membership Director, the Member Services team lead is responsible for supporting the operation of the Member Services desk. Responsibilities/Functions/Duties/Tasks The ...

EPIC Brokers

Client Executive/Team Lead

Austin, TX · On-site

$75K - $103K/yr

Delegate and monitor service work for accuracy and timeliness * Coach and mentor team members to ... Lead and develop assigned client service team members * Provide coaching, mentoring, and ...

SPS North America

Client Services Lead

Seattle, WA · On-site

Client Services Lead Reports To: The Client Services Lead will report to the Client Services ... Assign tasks to team members. * Determines the completion timeline and monitors progress to keep ...

EPIC Brokers

Client Executive/Team Lead

Dallas, TX · On-site

Client Executive/Team Lead EPIC Insurance Brokers & Consultants is one of the fastest-growing firms ... Delegate and monitor service work for accuracy and timeliness * Coach and mentor team members to ...

NVA

Client Services Lead

Las Vegas, NV · On-site

$18 - $21/hr

Lead, coach, and support the Client Service Representative team. * Assist with hiring, onboarding, training, and ongoing development of front desk staff. * Coordinate daily front office workflow ...

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All JobsClient Services Team Lead Jobs

Client Services Team Lead information

See salary details

$36K

$81.2K

$156K

How much do client services team lead jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client services team lead in the United States is $81,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $90,000.00 per year, depending on experience, location, and employer.

What does a client services team lead do?

A Client Services Team Lead oversees a team responsible for managing client relationships and ensuring customer satisfaction. They coordinate daily operations, provide guidance and training to team members, and serve as the main point of contact for escalated client issues. Their role also involves monitoring performance metrics, implementing process improvements, and collaborating with other departments to address client needs. Ultimately, they strive to maintain high service standards and support the growth of client accounts.

What is the difference between Client Services Team Lead vs Customer Support Supervisor?

AspectClient Services Team LeadCustomer Support Supervisor
Required CredentialsTypically requires a bachelor's degree in business, communications, or related fieldOften requires a high school diploma or associate degree; some roles prefer a bachelor's
Work EnvironmentLeads client-facing teams, manages client relationships, and oversees service deliverySupervises customer support agents, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries, tech companies, and consulting firmsWidely used in retail, telecom, and tech support sectors

The Client Services Team Lead focuses on managing client relationships and leading service teams to ensure client satisfaction. In contrast, the Customer Support Supervisor primarily oversees support agents and handles customer issues. Both roles require strong communication skills and leadership abilities but differ in their focus on client engagement versus support operations.

How does a client services team lead typically support team members in managing high workloads or challenging client situations?

As a Client Services Team Lead, you play a crucial role in supporting your team when workloads peak or complex client issues arise. This often involves providing hands-on guidance, prioritizing tasks, and facilitating open communication to ensure everyone feels supported. You may also step in to handle escalated client concerns, coach team members on best practices, and collaborate with other departments to find efficient solutions. By fostering a collaborative and positive team environment, you help maintain service quality and employee morale during busy or stressful periods.

What are the key skills and qualifications needed to thrive as a client services team lead?

To thrive as a Client Services Team Lead, you need strong leadership abilities, in-depth client relationship management experience, and a background in customer service, often supported by a relevant degree. Familiarity with CRM software, ticketing systems, and reporting tools is commonly required. Exceptional communication, problem-solving, and conflict resolution skills help you motivate teams and exceed client expectations. These competencies ensure smooth team operations, high client satisfaction, and consistent achievement of service goals.
What cities are hiring for Client Services Team Lead jobs? Cities with the most Client Services Team Lead job openings:
What states have the most Client Services Team Lead jobs? States with the most job openings for Client Services Team Lead jobs include:
What job categories do people searching Client Services Team Lead jobs look for? The top searched job categories for Client Services Team Lead jobs are:
Client Services Team Lead jobs near you
Infographic showing various Client Services Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $81,196 per year, or $39 per hour.

Member Services Team Lead

AFC Fitness

Radnor, PA • On-site

$11 - $14.25/hr

Other

Re-posted 5 days ago

Job description

Member Services Team Lead

AFC Fitness is seeking a responsible, friendly, and mature individual to lead our Member Services team. Team lead will need to be able to multi-task while maintaining a positive attitude! The position requires someone who can thrive in a fast-paced environment. Being a part of the Member Services team allows you to interact with our members regularly. From greeting them at the front desk, answering phones and helping them with point-of-sale purchases, you'll be one of their most important contacts in the club.

Health club experience preferred. Candidates must have excellent phone and communication skills, multi-tasking & problem-solving abilities, and must be self-motivated. Must have reliable transportation. Data Trak and VFP experience a plus.

No seasonal employment opportunities. Hours of operation are Mon-Thurs 5 AM - 10 PM, Fri 5 AM - 9 PM, Sat-Sun 7 AM - 6 PM.

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