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Data Center Operations Team Lead Jobs (NOW HIRING)

JLL

Data Center Operations Director

Raleigh, NC

... team as we help shape a brighter way forward. Director, Data Center Operations Essential Duties and ... Lead critical environments portfolio transitions, technical due diligence, root cause analysis ...

CBRE

Data Center Team Lead

Altoona, IA · On-site

$161K/yr

As a CBRE Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large Data Center operation. This job is part of the Critical and ...

CBRE

Data Center Team Lead

Atlanta, GA · On-site

As a CBRE Data Center Technical Team Lead, you will perform preventative maintenance and complex corrective repairs within a large Data Center operation. This job is part of the Critical and ...

xAI

Data Center Operations Technician

Memphis, TN · On-site

Our team is small, highly motivated, and focused on engineering excellence. This organization is ... You will be responsible for our two most important data center operations metrics: mean time to ...

xAI

Data Center Operations Technician

Memphis, TN · On-site

Our team is small, highly motivated, and focused on engineering excellence. This organization is ... You will be responsible for our two most important data center operations metrics: mean time to ...

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How much do data center operations team lead jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for data center operations team lead in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Data Center Operations Team Lead, and why are they important?

To thrive as a Data Center Operations Team Lead, you need expertise in IT infrastructure, data center management, and experience with hardware troubleshooting, often supported by a relevant degree or certifications such as CompTIA Server+ or Cisco CCNA. Familiarity with data center monitoring systems, ticketing tools, and incident management platforms is typically required. Strong leadership, problem-solving, and effective communication skills help you manage teams and coordinate with stakeholders under pressure. These skills and qualifications are crucial to ensure the uptime, security, and efficiency of mission-critical data center operations.

What does a Data Center Operations Team Lead do?

A Data Center Operations Team Lead is responsible for overseeing the daily operations of a data center, ensuring that all systems run smoothly and efficiently. They manage a team of technicians, coordinate maintenance and repairs, monitor performance metrics, and implement best practices to maximize uptime and security. Additionally, they often collaborate with IT and facilities teams to address issues, plan for future capacity, and enforce safety protocols. Their role is essential in maintaining the reliability and availability of critical IT infrastructure.

What are the main challenges faced by a Data Center Operations Team Lead, and how can they be effectively managed?

A Data Center Operations Team Lead often encounters challenges such as maintaining high uptime, managing a diverse team across multiple shifts, and responding quickly to unexpected hardware or network failures. Effective management involves establishing clear communication protocols, implementing robust monitoring systems, and ensuring thorough training for all team members. Additionally, proactive maintenance schedules and regular drills for emergency scenarios help minimize downtime and foster a culture of accountability and continuous improvement.
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Data Center Operations Team Lead jobs near you
Infographic showing various Data Center Operations Team Lead job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $58,139 per year, or $28 per hour.

Data Center Operations Lead

Tata Consultancy Service Limited

Kansas City, KS • On-site

$85K - $100K/yr

Full-time

Posted 3 days ago

Job description

Data Center Operations Lead
The Data Center Operations Lead / Architect is primarily responsible for leading 24/7 data center operations, ensuring high availability, reliability, security, and cost-effective delivery of infrastructure services. This role focuses heavily on operational excellence, incident management, and service delivery, while providing practical architectural inputs to improve performance, scalability, and stability.
Key Responsibilities
Operations Management (Primary Focus)
• Lead and manage day-to-day data center operations across servers, storage, networking, and facilities
• Ensure maximum uptime, system availability, and SLA compliance
• Oversee monitoring, alerting, and proactive issue resolution
• Manage operational activities such as backups, patching, batch jobs, and scheduled maintenance
• Ensure reliable, secure, and cost-effective delivery of infrastructure services
Incident, Problem & Change Management
• Act as the primary escalation point for critical incidents and outages
• Drive resolution of incidents in collaboration with cross-functional teams
• Lead root cause analysis (RCA) and implement preventive measures
• Ensure strict adherence to ITIL processes (Incident, Problem, Change, Service Request Management)
Service Delivery & Process Governance
• Lead ITIL-aligned service delivery processes, ensuring consistent execution
• Drive operational excellence, SLA adherence, and continuous improvement initiatives
• Ensure high-quality handling of incidents, problems, changes, and service requests
Team Leadership
• Lead, mentor, and manage a team of data center engineers and operations staff
• Manage shift schedules, on-call rotations, and 24/7 support coverage
• Drive performance management and team skill development
Infrastructure Operations & Maintenance
• Oversee installation, configuration, maintenance, and lifecycle management of infrastructure
• Manage hardware upgrades, patching, and DC activities (Moves/Adds/Changes)
• Ensure backup, disaster recovery (DR), and business continuity readiness
Architecture Support (Secondary Focus)
• Provide operational insights into infrastructure design and architecture decisions
• Support implementation of new technologies ensuring operational readiness and stability
• Recommend improvements for performance, capacity, and resilience
Capacity & Performance Management
• Monitor infrastructure utilization and performance metrics
• Plan and manage capacity and scalability requirements
• Optimize resource usage to improve efficiency and reduce cost
Vendor & Stakeholder Management
• Coordinate with vendors for support, maintenance, and issue resolution
• Collaborate with Cloud, Network, Security, and Application teams
• Ensure adherence to SLAs and service delivery commitments
Compliance & Security
• Ensure compliance with security standards, policies, and regulatory requirements
• Maintain operational documentation and SOPs
• Support audits, risk assessments, and compliance activities
Monitoring & Reporting
• Manage monitoring tools and implement alert thresholds
• Track and report key metrics such as uptime, MTTR, SLA compliance, and incident trends
• Provide dashboards and reports to leadership
Technical Skills
• Responsible for ensuring reliable, secure, and cost effective delivery of infrastructure services across the environment
• Strong hands-on expertise in servers, storage, networking, and virtualization
• Deep understanding of ITIL processes (Incident, Problem, Change, Service Requests)
• Experience with monitoring tools and ITSM platforms (e.g., ServiceNow)
Experience
• Typically requires 1015+ years of experience in data center operations, infrastructure support, or similar operations-focused leadership roles
• Proven experience managing 24/7 production environments
Process
• Leads ITIL-aligned service delivery processes, ensuring consistent and efficient execution
• Ensures governance across incident, problem, change, and service request management
• Focus on operational stability, process adherence, and continuous improvement
Preferred Skills
• Experience in banking or financial services domain
• Exposure to cloud platforms (Azure, AWS) and hybrid environments
• Familiarity with automation tools (Ansible, Terraform)
• Strong troubleshooting and analytical capabilities
Key Competencies
• Strong operations leadership and incident management skills
• Ability to work in high-pressure, critical production environments
• Excellent problem-solving and decision-making abilities
• Effective communication and stakeholder management
Work Environment
• 24/7 support model with on-call responsibilities
• Coordination across multiple data center locations and teams
Salary Range- $85,000-$100,000 a year
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