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Client Services Manager Jobs in Champaign, IL (NOW HIRING)

Compass Group

DINING SERVICES MANAGER

Urbana, IL · On-site

$60K - $70K/yr

DINING SERVICES MANAGER Salary: $60,000 - $70,000 Other Forms of Compensation: Benefits Offered ... Assists with the preparation of quarterly reports for client presentation. * Works with marketing ...

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Unidine

DINING SERVICES MANAGER

Urbana, IL · On-site

$60K - $70K/yr

DINING SERVICES MANAGER Salary: $60,000 - $70,000 Other Forms of Compensation: Benefits Offered ... Assists with the preparation of quarterly reports for client presentation. * Works with marketing ...

New

Compass Group

DINING SERVICES MANAGER

Urbana, IL

$60K - $70K/yr

DINING SERVICES MANAGER Salary: $60,000 - $70,000 Other Forms of Compensation: Benefits Offered ... Assists with the preparation of quarterly reports for client presentation. * Works with marketing ...

New

Busey

Mortgage Loan Services Manager

Champaign, IL · On-site

$75K - $115K/yr

... a client service-oriented manner. The position provides oversight over performance metrics to ... The Manager effectively oversees direct leaders and indirect reports within the Mortgage team to ...

Busey-Bank-2

Mortgage Loan Services Manager

Champaign, IL · On-site

$75 - $115/hr

... a client service-oriented manner. The position provides oversight over performance metrics to ... The Manager effectively oversees direct leaders and indirect reports within the Mortgage team to ...

Mead & Hunt

Client Project Manager

Champaign, IL · On-site

$110K - $150K/yr

Mead & Hunt is a national, full-service architectural, engineering, and construction firm with a ... Manage existing clients related to obtaining and executing projects. * Understand client ...

SYNERGY HomeCare

Client Care Supervisor

Champaign, IL · On-site

$40K - $42K/yr

As a Client Care Supervisor, you'll be the vital link between our caregivers, clients, and office staff--supporting caregivers so they can provide the highest level of service to those who depend on ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Champaign, IL

Client Services Manager information

See Champaign, IL salary details

$35.1K

$70.4K

$127.7K

How much do client services manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client services manager in Champaign, IL is $70,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $83,100.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Champaign, IL?

The most popular types of Client Services jobs in Champaign, IL are:

What job categories do people searching Client Services Manager jobs in Champaign, IL look for?

The top searched job categories for Client Services Manager jobs in Champaign, IL are:

What cities near Champaign, IL are hiring for Client Services Manager jobs?

Cities near Champaign, IL with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Services Representative - Insurance

Bank Of Springfield

Champaign, IL • On-site

$40K - $45K/yr

Full-time

Re-posted 25 days ago

Job description

Client Services Representative – Insurance

Location: Springfield, IL; Champaign, IL; Bloomington, IL; Quincy, IL or Jacksonville, IL
Department: Insurance
Status: Full-Time

About the Role
 The Client Services Representative supports the daily operations of the Insurance department by assisting our clients, processing policy documentation and working with insurance carriers and producers. This role focuses on providing excellent customer service while ensuring client requests are handled accurately and efficiently.

Essential Duties and Responsibilities

  • Provide exceptional customer service to insurance clients in person, by phone, and via email
  • Assist clients with policy questions, billing inquiries, and coverage documentation
  • Process policy changes, renewals, and endorsements accurately and in a timely manner
  • Prepare certificates of insurance and other required documentation for clients
  • Maintain accurate client records and documentation within agency management systems
  • Coordinate with insurance carriers and internal team members regarding policy servicing needs
  • Support producers with administrative tasks related to new business and renewals
  • Follow all regulatory, compliance, and company procedures
  • Perform additional duties as assigned to support the Insurance team

Qualifications

  • High school diploma or equivalent required; associate or bachelor’s degree preferred
  • Previous customer service or administrative experience in the field of insurance or financial services preferred; Familiarity with farming and agricultural products is strongly preferred.
  • Illinois insurance license or willingness to obtain within a specified timeframe preferred
  • Strong communication and interpersonal skills are required
  • Excellent attention to detail and organizational abilities required
  • Proficiency with Microsoft Office and ability to learn agency management software required
  • Ability to prioritize tasks and manage multiple responsibilities efficiently required


Why Join Us?

You’ll be part of a bank that values relationships, integrity, and community involvement. As a BOS team member, you will have the opportunity to make a meaningful impact—engaging with your team, supporting local businesses and families, and strengthening the communities we serve.

Benefits May Include the Following:
https://www.bankwithbos.com/careers/

Salary Range:
 The base salary range for this position is $40,000.00 - $45,000.00 annually, depending on experience and qualifications. In addition to the base salary, compensation may include performance-based incentives, bonuses, benefits, and other incentives.

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