ZipRecruiter

Log In

1

Client Services Assistant Jobs in Appleton, WI (NOW HIRING)

next page

Showing results 1-20

All JobsClient Services JobsClient Services Assistant JobsClient Services Assistant Jobs in Appleton, WI

Client Services Assistant information

See Appleton, WI salary details

$11

$19

$27

How much do client services assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client services assistant in Appleton, WI is $19.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.26 per hour, depending on experience, location, and employer.

What does a client service assistant do?

A client service assistant provides support to clients by answering inquiries, resolving issues, and ensuring a positive experience. They often handle communication via phone, email, or in person, and may use customer relationship management (CRM) tools to track interactions and follow up on client needs.

What are Client Services Assistants?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

What are some typical challenges a Client Services Assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Appleton, WI? The most popular types of Client Services jobs in Appleton, WI are:
What job categories do people searching Client Services Assistant jobs in Appleton, WI look for? The top searched job categories for Client Services Assistant jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Client Services Assistant jobs? Cities near Appleton, WI with the most Client Services Assistant job openings:
Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Appleton, WI as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,640 per year, or $19.5 per hour.

Support Professional

Lutheran Social Services of WI & Upper MI

Larsen, WI

$14.75 - $17.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Lutheran Social Services of Wisconsin and Upper Michigan rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Adult Residential Support Professional – 2nd Shift

Location: Grandstone/Eastwood Facility, Lutheran Social Services of WI & Upper MI. Staff will be assigned a primary home base, but they will work at both sites as needed. The program operates across two locations that are only eight minutes apart.

Schedule: Full-Time | 2nd Shift | 12:00 PM – 8:00 PM | 40 Hours/Week

Are you passionate about supporting individuals on their mental health and recovery journey? Do you thrive in a team environment where compassion and advocacy make a real difference? Join Lutheran Social Services of WI & Upper MI (LSS) as an Adult Residential Support Professional at Grandstone/Eastwood!

About Grandstone/Eastwood

Grandstone/Eastwood are 8-bed residential facilities offering 24-hour supervision for adults facing mental health and/or addiction challenges. We provide crisis support through educational groups, transportation, medication management, and assistance with daily living skills—all in a safe, recovery-focused environment.

Key Responsibilities

  • De-escalate crisis situations using non-restrictive techniques

  • Support clients in group living, home, or community settings

  • Maintain confidential records and track client progress

  • Facilitate recovery-focused group activities and curriculum

  • Transport clients to appointments and community services

  • Assist with medication administration and basic healthcare needs

  • Promote independence through skill-building and resource connection

  • Participate in staff meetings, training, and community advocacy

  • Support clients during recreational and educational activities

  • Uphold healthy boundaries and safety-focused decision-making

  • Perform household duties such as grocery shopping and light cleaning

Perks & Benefits

  • Medical, Dental, and Vision Insurance

  • Flexible Spending Accounts (Health & Dependent Care)

  • Free CCS Training

  • Mileage Reimbursement

  • Paid Time Off + 10 Paid Holidays

  • 403B Retirement Contribution Option

  • Employee Assistance Program

  • Service Awards & Recognition

  • Public Service Loan Forgiveness (PSLF) Eligibility

Qualifications

  • High School Diploma or GED required

  • Preferred: Experience in crisis/mental health or college credits in social work, psychology, or human services

  • Valid driver's license preferred

  • Reliable transportation required

  • Must pass background, caregiver, and medical checks

Travel

  • No travel is anticipated.

If you're ready to make a meaningful impact and grow your career in mental health services, apply today and become part of the LSS mission to serve and uplift our community!

Lutheran Social Services of WI and Upper MI is an Equal Opportunity Employer (EOE).

What Lutheran Social Services of Wisconsin and Upper Michigan employees say

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply