Client Service Manager Jobs in Connecticut (NOW HIRING)

About Bridgewater

Bridgewater Associates is a premier asset management firm, focused on delivering unique insight and partnership for the most sophisticated global institutional investors.

Our investment process is driven by a tireless pursuit to understand how the world's markets and economies work - using cutting edge technology to validate and execute on timeless and universal investment principles.

Founded in 1975, we are a community of independent thinkers who share a commitment for excellence. By fostering a culture of openness, transparency, and inclusion, we strive to unlock the most complex questions in investment strategy, management, and corporate culture.

Explore more information about Bridgewater on our website here.

Our Culture

Our culture is anchored in excellence, meaning constant improvement, and it is deeply tied to our mission.Because markets are objective, competitive, and getting smarter everyday, we need to keep rapidly improving to have any chance of beating them. Truth is our most essential tool for engaging with the markets and constantly improving because once you know what's true about your problems and opportunities, you can determine how to get better. Valuing truth means being transparent about your decision-making and mistakes, giving and receiving feedback with humility, and fighting for the best answers over hierarchy, ego, or self-interest. Operating this way is hard - it's only possible because we build meaning in our work and relationships.This meaning comes from the audacity of the mission, and the joy of working alongside people who make you a better version of yourself. The culture, like Bridgewater itself, is always evolving.In 1997 our founder Ray Dalio wrote down his lessons, starting with aPhilosophy Statementwhich remains our foundation. This later evolved into a set of 300+ Principles. In 2022, when Ray transitioned the company, we re-underwrote several of those principles and evolved others, with a specific focus on Meritocracy. Today the culture sits, alongside our people, as our most important edge. When we get it right, it's the engine that powers everything else.

About the Client Service Department

The goal of Client Service is to build and grow meaningful relationships with the world's largest, most sophisticatedinvestors and help clients achieve their goals through high quality return streams and tailored insights.To this end, we aim to deeply understand the global pools of capital, develop strategies to effectively develop relationships, and partner with clients on their most difficult investment and portfolio construction problems. We help our clients broaden their understanding of our investment process, strategies, and performance as well as deepen their understanding offinancial markets more generally. 

About the Role

The Associate Director plays a pivotal role within the Client Service organization, advancing the firm's mission to build enduring partnerships with the world's largest and most sophisticated pools of capital. Sitting at the center of client relationships, this role combines strategic thought partnership, investment fluency, and operational excellence to help clients achieve their objectives through high-quality returns and differentiated insights. In close partnership with Client Advisors, the Associate Director develops a deep understanding of each client's goals, constraints, and governance structures, translating that insight into engagement strategies that strengthen relationships and drive commercial outcomes.

External Impact

In partnership with the Client Advisor, the Associate Director plays a critical role in advancing and executing client strategy. They build and deepen relationships with key client counterparts, serve as a trusted day-to-day thought partner, and help reinforce the firm's brand through clear and compelling communication of complex investment strategies. By cultivating strong working relationships and second-level advocacy across client organizations, Associate Directors help sustain and grow mandates while identifying opportunities to expand partnerships in alignment with broader team objectives.

Internal Leadership

Internally, the Associate Director acts as a critical nexus between clients and the broader organization. They lead day-to-day management of a client book, quarterback complex portfolio initiatives, and drive cross-functional collaboration to execute against strategic goals. Success in the role requires rigorous investment fluency, strong commercial judgment, and the ability to translate sophisticated portfolio concepts into actionable client solutions. Through disciplined execution and strategic insight, Associate Directors contribute meaningfully to both client outcomes and the long-term growth of the business. They also join a cohort responsible for driving internal improvements and initiatives in areas of content, training, and operations.

Investment Fluency and Development

Success in this role requires a rigorous understanding of the firm's investment approach, strategies, and portfolio construction philosophy. Associate Directors undergo extensive training to develop deep fluency in core investment concepts, enabling them to accurately represent the firm externally and engage clients at a sophisticated level.

What Defines Excellence in This Role

The strongest Associate Directors have:

• Strategic relationship understanding and judgment
• Marrying of client needs with Bridgewater strategy and offerings
• Intellectual rigor and investment fluency
• Commercial instinct aligned with long-term partnership building
• Effective key stakeholder management
• Clear, compelling communication of complex ideas
• Strong project leadership and collaboration with cross-functional teams
• Managing a high volume of tasks with varying complexity and timelines

Associate Directors have the following responsibilities

• Represent Bridgewater and our investment strategies directly to clients, in partnership with the Client Advisor, with increasing ownership as investment fluency and content depth grow.
• Serve as a conduit of information between clients and the broader organization by developing a deep understanding of Bridgewater's research process, investment strategies, business infrastructure, and strategic priorities.
• Partner cross-functionally (Investment Research, Legal, Finance, Operations, etc.) to drive client-focused projects and requests through to completion with high quality deliverables.
• Maintain a rigorous and accurate synthesis of current and historical client relationship dynamics, objectives, constraints, and governance considerations to inform engagement strategy.
• Act as a primary day-to-day point of contact for client inquiries, requests, and portfolio discussions, supporting client retention, mandate stability, and growth.
• Identify and solve problems efficiently and independently - both proactively and in response to evolving client needs - escalating appropriately when strategic input from the Client Advisor is required.
• Partner closely with Client Advisors, Analysts, and Associate Coordinators to manage the internal operations, priorities, and execution tempo of the coverage team, ensuring disciplined follow-through and alignment with broader relationship objectives.

Minimum Qualifications:

• Minimum 5 years professional or equivalent experience
• Experience working with institutional clients
• Bachelor's degree with a strong academic record
• Effective written and oral communication skills, with strong detail orientation
• A high degree of proficiency in Outlook, PowerPoint, Word, and Excel; general comfort with learning and using new software tools

Physical Requirements

This role will be Westport, CT, based for the first year of training at a minimum and will follow a hybrid schedule of four days per week in the office, with occasional requirement to work out of our NYC office to participate in client engagements. From there, there will be an option to discuss location options that meet business and collaboration needs.

Wage Range

The total compensation range for this position is $350,000 - $650,000. Actual base salary will be dependent on the individual's skills, experience, and qualifications.  This role may also be eligible for other forms of compensation, including but not limited to a cash bonus.

Why Choose Bridgewater?

It takes all types to make Bridgewater great. We seek a diverse group of innovative thinkers and push them to engage in rigorous and thoughtful inquiry. We develop people through an honest examination of their abilities and performance, enabling personal growth and professional development. We strive to provide you opportunities that will challenge you and unlock your potential. 

One of our core priorities at Bridgewater is to enable our employees to build a great life and career, and we believe our benefits are an important extension of that philosophy. As such, currently Bridgewater offers a competitive suite of benefits. 

Explore more information about Bridgewater's benefits on our websitehere. 

Bridgewater reserves the right to change its current benefits program at any time, in a manner that is consistent with applicable federal and state regulations. 

This job description is not a contract and confers no contractual rights, privileges, or benefits on any applicant or potential applicant. Bridgewater has the right to change any and all terms of this job description, including, but not limited to, job responsibilities, qualifications and benefits. Nothing in this job description constitutes an offer or guarantee of employment. Please note that we do not provide immigration sponsorship for this position.  

Bridgewater Associates, LP is an Equal Opportunity Employer