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Client Representative information

See New Jersey salary details

$11

$27

$62

How much do client representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for client representative in New Jersey is $27.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $34.66 per hour, depending on experience, location, and employer.

What is a client representative?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.

What are the key skills and qualifications needed to thrive as a client representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

How do client representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What is an example of a client representative facing role?

A client representative facing role involves directly interacting with clients to address their needs, provide product or service information, and resolve issues. This role often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software.

What skills do client representatives need?

Client representatives need strong communication and interpersonal skills to effectively interact with clients and understand their needs. They should also have problem-solving abilities, organizational skills, and proficiency with customer management software. Good time management and the ability to handle stressful situations are also important for success in this role.

What are the most commonly searched types of Client Representative jobs in New Jersey?

The most popular types of Client Representative jobs in New Jersey are:

What are popular job titles related to Client Representative jobs in New Jersey?

For Client Representative jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Client Representative jobs in New Jersey look for?

The top searched job categories for Client Representative jobs in New Jersey are:

What are popular job titles related to Client Representative jobs in NJ?

For Client Representative jobs in NJ, the most frequently searched job titles are:

Client Representative jobs near you
Infographic showing various Client Representative job openings in New Jersey as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 2% Temporary, and 6% Contract. Highlights an 63% Physical, 3% Hybrid, and 34% Remote job distribution, with an average salary of $56,438 per year, or $27.1 per hour.

Client Services Representative - Cardiology - EHT

Egg Harbor Township, NJ • On-site

AtlantiCare
Hospitals • 5 - 10K employees

7.2

Company rating: 7.2 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

346th of 893 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about AtlantiCareexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Client Services Representative

The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

Qualifications:

Education: High school diploma or equivalent required. Experience: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

Job Identification 100093

Job Category Administrative / Customer Service

Job Schedule Full time

Job Shift Day

Pay Range $17.50 - $25.17

Holidays Required No

Weekends Required No

Hrs Per Week 37.5

Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions. AtlantiCare is an Equal Opportunity Employer

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About AtlantiCare

Sourced by ZipRecruiter

AtlantiCare aims to deliver the highest quality of care combined with the best experience for our patients and their families. We believe you'll find that our culture of collaboration and care exemplifies the value we place on our patients, their families and our team members.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Egg Harbor Township, NJ, US

Year founded

1993

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