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Client Relationship Director Jobs (NOW HIRING)

One, Inc.

Client Relationship Manager

Client Relationship Manager Reporting to: SVP Client Success Department: Sales, Client Success ... The deals themselves are owned and executed by our sales Directors. What we need is someone with a ...

Morgan Stanley

Client Relationship Analyst

Atlanta, GA · On-site

Client Relationship Analysts provide exceptional service to our clients and support Financial ... directed by local management ADMINISTRATIVE SUPPORT: • Answering inbound phone calls or making ...

WESBANCO

Client Relationship Officer

Bowie, MD · On-site

SUMMARY: The Client Relationship Officer supports the line of business by providing exceptional ... direct client contact information such as but not limited to email addresses and phone numbers in ...

Fitch Group

Client Relationship Manager

Chicago, IL · On-site

Fitch Learning is seeking an Associate Director, Sales & Business Development based in our Chicago ... This role is focused on sales by developing strategic client relationships, generating new business ...

TheKey

Client Relationship Manager

Omaha, NE · On-site

The Client Relationship Manager coordinates these services working with a team of Caregivers. We ... a direct, meaningful impact every day to help people lead their best lives, you will not be happy ...

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How much do client relationship director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client relationship director in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What does a client relationship director do?

A Client Relationship Director is responsible for managing and nurturing relationships with key clients to ensure their satisfaction and loyalty. They act as the main point of contact between clients and the company, addressing concerns, understanding client needs, and identifying opportunities for additional business. They often work closely with sales, marketing, and product teams to deliver tailored solutions and drive business growth. The role also involves negotiating contracts, overseeing account performance, and ensuring clients receive high-quality service.

What skills and qualifications are needed to thrive as a client relationship director?

To thrive as a Client Relationship Director, you need expertise in account management, strategic planning, and business development, often supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, negotiation, and leadership skills help build strong client partnerships and lead teams effectively. These abilities are crucial for driving client satisfaction, retaining key accounts, and supporting business growth.

How does a client relationship director typically collaborate with internal teams to enhance client satisfaction?

A Client Relationship Director works closely with various internal teams such as sales, marketing, product development, and customer support to ensure clients receive consistent and high-quality service. They act as a liaison, communicating client needs and expectations, and facilitating cross-departmental initiatives to address client concerns or opportunities. Regular meetings and strategic planning sessions are common, helping to align internal resources with client objectives. This collaborative approach not only improves client satisfaction but also drives long-term business growth.

What is the difference between Client Relationship Director vs Account Manager?

AspectClient Relationship DirectorAccount Manager
ResponsibilitiesDeveloping strategic client relationships, overseeing large accounts, and driving business growthManaging day-to-day client accounts, ensuring service delivery, and maintaining client satisfaction
Required SkillsStrong strategic thinking, leadership, and communication skillsCustomer service, organization, and relationship management skills
Work EnvironmentSenior client-facing roles, often in corporate or agency settingsClient service teams, sales, or account management departments
Common UsageUsed in industries like marketing, consulting, and finance for high-level client engagementCommon in sales, advertising, and service industries for managing client accounts

The main difference is that a Client Relationship Director focuses on strategic, high-level relationship development and growth, while an Account Manager handles daily client interactions and service delivery. Both roles require strong communication skills, but the Director role is more senior and strategic in nature.

What cities are hiring for Client Relationship Director jobs?

Cities with the most Client Relationship Director job openings:

What are the most commonly searched types of Client Relationship jobs?

The most popular types of Client Relationship jobs are:

Who are the top companies hiring for Client Relationship Director jobs?

The top employers for Client Relationship Director jobs are:

What states have the most Client Relationship Director jobs?

States with the most job openings for Client Relationship Director jobs include:

Client Relationship Director jobs near you
Infographic showing various Client Relationship Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $57,383 per year, or $27.6 per hour.

Client Relationship Manager

Smith Seckman Reid

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

At SSR, we're more than a leading engineering design, consulting, and planning firm-we're a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challenges. With locations across the U.S. and expertise spanning diverse markets and services, our collaborative approach empowers us to build lasting partnerships with each other, our clients, and our communities.
We believe high performance and a people-first culture go hand in hand. As an owner from day one, our colleagues thrive in an environment that values accountability, celebrates achievement, and supports personal and professional growth. As owners, we take pride in our work and in each other-driving results while fostering a workplace where everyone feels seen, supported, and inspired.
Want to hear directly from our team? Visit http://www.ssr-inc.com/life-at-ssr and explore our culture on LinkedIn and Instagram.
What You'll Do
As a Client Relationship Manager I, you will be the principal relationship leader for one or more regional clients, driving Total Project Success across people, product, and profit while building long-term partnerships. You will acquire work through exceptional delivery, lead multi-discipline project teams, and serve as a trusted advisor who aligns SSR's services to evolving client needs in healthcare, infrastructure, industrial, and other markets.
  • Serve as principal-level relationship owner and trusted advisor for assigned clients; maintain regular executive-level touchpoints.
  • Work with leadership to create account plans and strategies that grow relationships, share of wallet, and multi-year programs.
  • Align SSR services with client standards and strategic goals; anticipate future needs and position new solutions.
  • Lead project initiation and kick-offs; define scope, deliverables, schedule milestones, budgets, and risk parameters.
  • Oversee multi-discipline project teams to achieve Total Project Success; mentor and guide Project Managers.
  • Direct project management activities: contracts and fee development, schedules and man-hour budgets, risk management, QA/QC implementation, and close-out.
  • Monitor financials-fee burn, earned value, forecasts-and drive profitability; review invoices and manage change orders and additional services.
  • Forecast monthly revenue and collaborate with Operations Directors on workload planning and staffing.
  • Pursue and secure new work through outstanding delivery, relationship development, and proposal/interview leadership with Marketing and technical teams.
  • Maintain accurate opportunity, lead, and activity records in the CRM; uphold disciplined capture and pipeline practices.
  • Resolve project and relationship issues proactively; facilitate timely decisions and escalate when required.
  • Support collections in partnership with clients and Project Managers to meet program AR goals; negotiate fee structures where appropriate.

Who We're Looking For
Minimum Requirements:
  • Ability to consistently generate $1.5M - $3M of per year
  • An expert in the discipline(s) of his/her expertise with a minimum of years applicable project/client management experience
  • Technical or Bachelor's degree in one of the major technical disciplines practiced by the firm OR applicable experience
  • Professional Engineer Licensure preferred
  • Demonstrated, consistent ability in managing projects from small to large scope and complexity
  • Experience in the design of multi-discipline projects

Preferred Qualifications:
  • Proven success growing strategic accounts and securing multi-year, multi-discipline programs.
  • Executive-level communication, presentation, and negotiation skills; clear, concise technical writing.
  • Advanced business acumen with command of project financials, pricing strategies, and profitability levers.
  • Ability to cultivate, mentor, and develop Project Managers and emerging leaders.
  • Experience leading proposals, interviews, and client workshops in partnership with Marketing.
  • Proficiency with Microsoft Office and familiarity with CRM and project management platforms.

What We Offer
  • 100% Employee-Owned - Ownership from day one with immediate ESOP vesting.
  • Retirement Savings - 401(k) with immediate vesting and a generous company match.
  • Health & Wellness - Medical, dental, and vision coverage, plus company-funded HSA contributions for HDHP plans.
  • Company-Paid Protection - Life insurance, AD&D, and short and long term disability at no cost to you.
  • Work-Life Balance - Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
  • Career Growth - Tuition reimbursement and ongoing professional development support.

SSR is an Equal Opportunity / Affirmative Action Employer
EEO Disabled/Veterans
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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