Co Op Client Relationship Jobs (NOW HIRING)

About the Opportunity

JOB SUMMARY

The Co-op Counselor supports the Office of the Chancellor and the Cooperative Education programs for the College of Social Sciences and Humanities (CSSH) and Bouve College of Health Sciences by providing one-on-one and group advising for students seeking co-ops and other career development programs, in support of Co-op Faculty. Collaborating closely with the CSSH and Bouve Co-op Teams, this position supports students seeking co-op opportunities, provides programming and operations support for seasonal events, and administers the Career Peer Advisor program. In this role, the Co-op Counselor guides students through the co-op process, including job search preparation, application support, self-developed co-op opportunities, co-op advising support, and ongoing engagement while on co-op. Communications and outreach, employer and student events coordination, maintenance of student-facing and internal resources, and contributions to data tracking and reporting are all within scope. Committed to fostering a welcoming and inclusive environment for all students, employers, and colleagues, this position is a key support resource for the co-op team, including stepping in for Co-op Faculty when needed.

QUALIFICATIONS

• Bachelor's degree required.

• Minimum of 1-2 years of professional work experience; experience in higher education, career services, human resources, or a related field preferred.

• Prior experience advising, coaching, teaching, or facilitating in one-on-one or group settings.

• Strong organizational, project management, and professional communication skills, with attention to detail and demonstrated problem-solving ability.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams) and Google Suite.

• Ability to communicate and collaborate effectively across multiple departments and colleges.

• Comfort presenting to diverse audiences and demonstrated commitment to fostering a welcoming and inclusive environment.

• Familiarity with cooperative education and/or experiential learning.

• Experience with Salesforce, Simplicity, or similar CRM/advising platforms.

• Experience with SharePoint, Canvas, or similar content management or educational instruction tools.

• Experience developing or facilitating career development workshops and resources.

• Experience with data reporting, including basic report interpretation and communicating key findings.
• Knowledge of CPT, visa support processes, or international student employment authorization.

• Budget management or financial reconciliation experience; familiarity with Concur or similar expense management platforms a plus.

• Familiarity with administering peer mentoring or peer advising programs, work-study programs, or supervising students.

• Familiarity with supporting global education programs or working with international student populations.
  

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Student Advising & Co-op Preparation

• Serve as a resource for CSSH and Bouve students seeking co-op experiences, supporting them through job search strategy and application preparation, including additional support for repeat searchers and students with early deadlines; provide first-line program coverage in the absence of Co-op Faculty.

• Conduct resume reviews and mock interviews for students requiring additional support; update co-op advisors with status and comments.

• Facilitate ongoing outreach and check-ins with students during their co-op experience; escalate concerns to Co-op Faculty for follow-up and direct student engagement as appropriate.

• Coach students pursuing self-developed co-ops outside of Northeastern's database, guiding them through available platforms and supporting them through the vetting, approval, and registration process.

• Support students pursuing global co-op opportunities across Bouve and CSSH, including preparation advising, pre-departure meetings, and coordination with the Office of Global Services on visa and employment authorization; maintain ongoing engagement with students throughout the global co-op experience.

• Administer the Career Peer Advisor program, including coordination of hiring, training, scheduling, and ongoing support
  

Employer & Student Programming

• Coordinate logistics for employer engagement activities, serving as a point of contact for scheduling, materials, and follow-through.

• Support employer recognition initiatives as assigned.

• Collaborate with Co-op Coordinators to create, facilitate, and support workshops, events, and seasonal programming.

• Cover for Co-op Coordinators who are out of the office, responding to students, employers, and other internal stakeholders.

• Assist with co-op class preparation and management of Canvas courses as needed.
  

Program Operations & Communications

• Manage co-op program communications to CSSH and Bouve students and employers, including announcements for recruitment deadlines, interview schedules, and events.

• Maintain and update SharePoint resources, student-facing resources, internal team documentation, and the co-op resource library.

• Support data tracking and reporting functions, including monitoring application activity and surfacing relevant findings to Co-op Coordinators.

• Support operational functions including course enrollment monitoring, CourseLeaf planning support, and work-study or student worker coordination as assigned.

• Purchasing and budget management support may be provided on an as-assigned basis in coordination with Co-op leadership.
  

General & University-Wide Support

• Support college and university initiatives as assigned; contribute to committee work and assist with special projects.

• Participate in continuous improvement efforts for program workflows, processes, and student experience.

• Support additional college-specific functions or cross-college initiatives as directed by the university-wide co-op program.

• The Co-op Counselor may shift their college assignment based on the business needs of the university-wide co-op program.

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

Expected Hiring Range:

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.