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Client Relationship Director Jobs (NOW HIRING)

Our Relationship Directors are the key source to our firm's growth and continued outreach to new ... Solid sales (hunter) personality with a strong desire and ability to add new client companies and ...

Our Relationship Directors are the key source to our firm's growth and continued outreach to new ... Solid sales (hunter) personality with a strong desire and ability to add new client companies and ...

Director, Client Relationship Management Locations: Boston, MA; Denver, CO; Waltham, MA - Hybrid About the Role SS&C ALPS offers a full-service partnership approach to a select group of clients ...

Director, Client Relationship Management Locations: Boston, MA; Denver, CO; Waltham, MA - Hybrid About the Role SS&C ALPS offers a full-service partnership approach to a select group of clients ...

The Client Relationship Manager will report to the Director, Senior Client Relationship Manager. Responsibilities: * Build and maintain long-term relationships with clients and key personnel * Manage ...

Schedule REMOTE 8 am - 5 pm PST (preferred) Best suited for someone who is self-directed and comfortable working independently What You'll Do Client Relationship Management Serve as the primary point ...

Client Communication & Relationship Management * Serve as the primary client contact, communicating ... Direct customer contact experience preferred * Intermediate skill with Microsoft Excel, Word ...

Client Relationship Manager Exempt - Grade Level 7 Equal Employment Opportunity Corporate Values ... Supervisory Responsibilities May have direct or indirect reporting responsibility for multiple ...

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Client Relationship Director information

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$29K

$57.4K

$98K

How much do client relationship director jobs pay per year?

As of Jun 6, 2026, the average yearly pay for client relationship director in the United States is $57,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Relationship Director vs Account Manager?

AspectClient Relationship DirectorAccount Manager
ResponsibilitiesDeveloping strategic client relationships, overseeing large accounts, and driving business growthManaging day-to-day client accounts, ensuring service delivery, and maintaining client satisfaction
Required SkillsStrong strategic thinking, leadership, and communication skillsCustomer service, organization, and relationship management skills
Work EnvironmentSenior client-facing roles, often in corporate or agency settingsClient service teams, sales, or account management departments
Common UsageUsed in industries like marketing, consulting, and finance for high-level client engagementCommon in sales, advertising, and service industries for managing client accounts

The main difference is that a Client Relationship Director focuses on strategic, high-level relationship development and growth, while an Account Manager handles daily client interactions and service delivery. Both roles require strong communication skills, but the Director role is more senior and strategic in nature.

What are the key skills and qualifications needed to thrive as a Client Relationship Director, and why are they important?

To thrive as a Client Relationship Director, you need expertise in account management, strategic planning, and business development, often supported by a relevant degree and experience in client-facing roles. Familiarity with CRM software, data analytics tools, and project management systems is typically required. Outstanding communication, negotiation, and leadership skills help build strong client partnerships and lead teams effectively. These abilities are crucial for driving client satisfaction, retaining key accounts, and supporting business growth.

What does a Client Relationship Director do?

A Client Relationship Director is responsible for managing and nurturing relationships with key clients to ensure their satisfaction and loyalty. They act as the main point of contact between clients and the company, addressing concerns, understanding client needs, and identifying opportunities for additional business. They often work closely with sales, marketing, and product teams to deliver tailored solutions and drive business growth. The role also involves negotiating contracts, overseeing account performance, and ensuring clients receive high-quality service.

How does a Client Relationship Director typically collaborate with internal teams to enhance client satisfaction?

A Client Relationship Director works closely with various internal teams such as sales, marketing, product development, and customer support to ensure clients receive consistent and high-quality service. They act as a liaison, communicating client needs and expectations, and facilitating cross-departmental initiatives to address client concerns or opportunities. Regular meetings and strategic planning sessions are common, helping to align internal resources with client objectives. This collaborative approach not only improves client satisfaction but also drives long-term business growth.
What cities are hiring for Client Relationship Director jobs? Cities with the most Client Relationship Director job openings:
What are the most commonly searched types of Client Relationship jobs? The most popular types of Client Relationship jobs are:
What states have the most Client Relationship Director jobs? States with the most job openings for Client Relationship Director jobs include:
Infographic showing various Client Relationship Director job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 1% Temporary, and 7% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $57,383 per year, or $27.6 per hour.
Client Relationship Director - Digital Experience Design

Client Relationship Director - Digital Experience Design

Gensler

Los Angeles, CA • On-site

$155/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Gensler rating

8.1

Company rating: 8.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

Your Role
As a market-facing client relationship, project delivery, and thought leader in the Digital & Experience Design practice, you will work closely with the local DXD team and Global Leadership team to identify new opportunities to develop, manage, and deliver integrated (digital and physical), transformational multi-disciplinary projects for our clients. You will work with global and local leadership teams to assess opportunities and develop clear and concise strategies and digital and experiential solutions for these strategic projects and programs. You will be a thought leader in the market, and will be partnering with clients, partners and vendors to meet needs, expand business, and bring our best work to the market.
The Client Relationship Director, Digital & Experience Design, will engage with internal and client stakeholders both locally and globally to craft strategies around how to grow our key client accounts by introducing digitally and experientially oriented solutions for the built environment. This person will have extensive experience building client relationships in the sector and will have a deep understanding of large-scale, permanent interactive experiences in physical space.
This person will work across all of Gensler's diverse range of markets and practice areas including entertainment, tech, hospitality, retail, workplace, education, culture, aviation, sports, and more. They will utilize their talent in business and client relationship development to identify opportunity areas while working closely with architecture, interiors and DXD global and regional leadership teams who will be collaborating on the proposals and approaches. This role will also lead the design delivery efforts along with dedicated project teams for those projects.
What You Will Do
  • Grow the Digital & Experience Design practices through expanding existing client relationships and developing new lines of work.
  • Collaborate with global and regional DXD leadership, Practice Area Leaders, and other account leads to define appropriate ways of working, processes, deliverables, client service strategies, staffing models and proposals/pitches.
  • Craft and deliver compelling client presentations and proposals.
  • Leverage your current network and relationships to identify new business opportunities.
  • Envision and sell high-stakes work, emboldening clients to take action.
  • Participate in external professional organizations, meet with clients, brokers and other influencers to identify new business opportunities and promote the Digital Experience Design Practice Area.
  • Establish success metrics with clear actions, outcomes, revenue forecasts and growth targets.
  • Take a proactive role in building the future of the business, publishing thought pieces, speaking at events, and generally promoting our ideas.
  • Identify innovative solutions that resolve complex technical and design challenges across the physical and digital landscapes.
  • Partner with Design and Production teams in the delivery of innovative and experiential work that leads the industry.
  • Ensure projects and internal teams are set up for success (in collaboration with Project Manager and Discipline Leads)

Your Qualifications
  • 15+ years' professional experience including proven track record of building and managing client relationships in the digital and/or experiential solutions market.
  • Proven thought leadership in innovation for design, technology and architecture.
  • Excellent problem-solving skills.
  • Proven track record of success in maintaining and growing client relationships.
  • Ability to develop collaborative relationships across the firm, with clients, and with other key constituents.
  • Strong, persuasive communicator with excellent verbal presentation skills and the ability to communicate complex design concepts to clients.
  • Proven ability to build a book of business and to deliver on large-scale projects.
  • Connected and well-regarded within the community and active in industry organizations.
  • Adept at storytelling, engaging as a communicator and inspiring with an energetic personality.

**The base salary will be estimated between $155-185k plus bonuses and benefits and contingent on relevant experience. To learn more about our compensation philosophy and full benefits offerings, please visit Great People, Great Rewards | Gensler
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions and hackathons, to "Well-being Week," our offices reflect our teams' diverse interests.
We encourage our employees to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays and paid time off. We also offer a 401k, profit sharing, employee stock ownership and twice annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm's commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

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