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Client Program Manager Jobs in Detroit, MI (NOW HIRING)

Manage Client Services 90-day planning cadence and planning cycles in support of your client's program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary ...

Manage Client Services 90-day planning cadence and planning cycles in support of your client's program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary ...

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Client Program Manager information

See Detroit, MI salary details

$8

$53

$84

How much do client program manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for client program manager in Detroit, MI is $53.54, according to ZipRecruiter salary data. Most workers in this role earn between $35.67 and $68.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Program Manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

How does a Client Program Manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What does a Client Program Manager do?

A Client Program Manager is responsible for overseeing and coordinating projects or programs for a company's clients. Their main duties include managing client relationships, ensuring deliverables are met on time and within budget, and communicating project progress between clients and internal teams. They often develop project plans, set timelines, and resolve issues that arise during project execution. Client Program Managers play a key role in ensuring client satisfaction and achieving business goals.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What are popular job titles related to Client Program Manager jobs in Detroit, MI? For Client Program Manager jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Client Program Manager jobs in Detroit, MI look for? The top searched job categories for Client Program Manager jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Client Program Manager jobs? Cities near Detroit, MI with the most Client Program Manager job openings:
Program Manager/Training Lead

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Program Manager/Training Lead
Employment Type: Full Time
Department: Project Management

Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:
- Review draft Training Plans and collaborate with the transformation readiness team to finalize. 
-Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.
- Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training.
-  Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.
-  In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline
- Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.
- Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.
- Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made.

Qualifications: 
-  Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules
-  Minimum of 5 years' experience developing training for clients 
-  Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership
-  Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables
-  Bachelor's degree in a relevant field required
- Minimum of 7 years' experience managing training and communications teams and schedules to achieve successful outcomes
-  Experience with Salesforce preferred
-  Must have experience using Adobe Captivate for training development
- Ability to obtain a Public Trust clearance.
- Must be a United States citizen.

Our commitment
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: [email protected]

#CJ
$180,000 - $200,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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