Client Program Manager Jobs in Ontario (NOW HIRING)

• You will be working on a predefined hybrid schedule as part of Fidelity's dynamic working arrangement.
• Current work authorization for Canada is required for all openings.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you'll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You'll have a wide range of opportunities to grow and develop your career in an inclusive environment where you'll feel valued and supported to be your best - both personally and professionally.

What We Do

Fidelity Investment Canada (FIC) - Managed Accounts Division is responsible for delivering next generation technology-based investment solutions, Investment portfolios, and discretionary investment management services.

The Managed Accounts Program Manager will build the governance, operating rhythm, and delivery discipline required to execute a portfolio of strategic initiatives that scale the discretionary platform. This role partners across business and technology-including legal, risk, compliance, finance, marketing, service, and operations-to align scope, resources, timelines, and dependencies.

Success requires strong program controls, clear executive communications, and fluency across delivery methodologies to improve client outcomes, operational readiness, and sustainable execution.

How You'll Make an Impact

• Establish structure and proactively manage portfolio of projects through strong project governance and control

• Define complex business initiatives and provide end-to-end project management and coordination across stakeholder groups

• Actively engage with project teams, working committees and external vendors

• Program lead for the implementation of solutions to deliver exceptional client experiences, operational excellence and change management

What We're Looking For

• Completion a University degree or equivalent work experience

• 5+ years in project management roles

• Project management experience in financial industry, specifically wealth management

• PMP or PgMP is a must have

• Other designations/certifications (CFA, CSC) is an advantage

• Experience and demonstrated ability to organize complex programs, with strong attention to details, time management, people management, and technology support.

• Software and technology experience

• Experience with cross-functional, cross-hierarchy work, including communication and relationship building.

• Proficiency in PowerPoint and the ability to illustrate key concepts/processes/structures in compelling and easy-to-understand slides

What You'll Need

• Detail oriented - with the ability to analyze and synthesize information to identify and understand issues and solutions

• Expert knowledge of project management and development methodologies

• Direct experience in the Wealth Management/Investment Management Industry

• Strong organization and time management skills

• Excellent communication skills both verbal and written; ability to convey complex business needs and interests to broad group of stakeholders

• Independent, curious, risk taker - can thrive in fast-paced environment where business conditions and projects continually change

Total Rewards That Reflect Your Impact:

We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today-and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus:A competitive annual range of $115,000 to $139,000 based on your experience and qualifications.

• RRSP Contribution:After 6 months of employment, we invest in your future with anRRSP contribution-no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization-an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans' status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

Canada's Top 100 Employers
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
Canadian Compassionate Companies - Certified
Benefits Canada's Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporter's Most Innovative HR Team