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Client Program Manager Jobs in Ontario (NOW HIRING)

HDR

Senior Program Manager

Toronto, ON · On-site

HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development ... Support client in developing program and project budgets, schedules and delivery strategies. * Act ...

Scotiabank

Senior Program Manager

Toronto, ON · On-site

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Strategic Leadership & Governance; Manage program objectives ...

LOFT Community Services

Program Manager_FT-Perm

Barrie, ON · On-site

CA$83K - CA$98K/yr

The Program Manager establishes and maintains effective client and community relations, combined with a strong advocacy role to meet the varied needs of the program in liaison with LOFT Community ...

TELUS

Sr Program Manager

Toronto, ON · On-site

... client-side counterparts (health authority program managers, provincial IT leads) to support ... delivery alignment and renewal conversations Qualifications What you bring * 7+ years of ...

TELUS

Sr Program Manager

Ottawa, ON · On-site

... client-side counterparts (health authority program managers, provincial IT leads) to support ... delivery alignment and renewal conversations Qualifications What you bring * 7+ years of ...

Hitachi

Senior Program Manager

Toronto, ON · On-site

Project/Program Management Job Schedule: Full time Remote: No About Us A career at Hitachi Rail ... Provides and presents project status reviews to client. * Prepares and/or reviews cost and risk ...

PwC

Finance Program Manager

Ottawa, ON · On-site

CA$84K - CA$134K/yr

... with senior client leaders * Engaging in business development activities ... Designing the program management and/or program assurance strategies * Strong understandingof ...

Cisco

Customer Program Manager

Ottawa, ON

Introduction We manage the lifecycle of customer projects, aligning client goals with Cisco ... We handle large-scale programs, overseeing resources, budgets, and risks to ensure project ...

Capco

Senior Program Manager

Toronto, ON · On-site +1

The Role As a Project Manager within our Banking & Payments Practice, you will lead the delivery of a complex Insider Risk Controls Program for a leading financial services client. Working across ...

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Client Program Manager information

How does a client program manager typically collaborate with internal teams to ensure client satisfaction?

Client Program Managers act as key liaisons between clients and various internal departments, such as sales, operations, and product development. They facilitate regular meetings to align project goals, address client feedback, and resolve any issues that arise during program execution. By fostering clear communication and cross-functional teamwork, Client Program Managers help ensure that deliverables meet client expectations while staying on schedule and within budget.

What are the key skills and qualifications needed to thrive as a client program manager, and why are they important?

To thrive as a Client Program Manager, you need strong project management abilities, organizational skills, and experience in client relationship management, often backed by a relevant degree and industry experience. Familiarity with project management software (like Asana, Jira, or MS Project) and certifications such as PMP or CAPM are commonly required. Excellent communication, problem-solving, and leadership abilities help you build trust with clients and manage cross-functional teams. These skills ensure successful program delivery, client satisfaction, and the ability to navigate complex project requirements.

What is the average salary for a client program manager?

The average salary for a client program manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits.

What is the difference between Client Program Manager vs Project Coordinator?

AspectClient Program ManagerProject Coordinator
CredentialsTypically requires a bachelor's degree, PMP or similar certifications often preferredUsually requires a bachelor's degree; certifications are optional
Work EnvironmentManages multiple projects and client relationships, often in corporate or consulting settingsSupports project teams by coordinating tasks, often in office or on-site environments
Employer & Industry UsageCommon in consulting, IT, marketing, and service industriesWidely used across industries for project support roles

The Client Program Manager oversees multiple client projects, focusing on strategic management and client satisfaction, while the Project Coordinator handles day-to-day project tasks and coordination. Both roles require strong organizational skills, but the Program Manager has a broader scope and more strategic responsibilities.

What does a client program manager do?

A client program manager oversees the planning, execution, and delivery of projects for clients, ensuring they meet scope, budget, and timeline requirements. They coordinate between internal teams and clients, manage stakeholder expectations, and utilize project management tools to track progress and resolve issues.
What are popular job titles related to Client Program Manager jobs in Ontario? For Client Program Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Client Program Manager jobs in Ontario look for? The top searched job categories for Client Program Manager jobs in Ontario are:
What cities in Ontario are hiring for Client Program Manager jobs? Cities in Ontario with the most Client Program Manager job openings:
Client Program Manager jobs near you
Infographic showing various Client Program Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Senior Program Manager

HDR

Toronto, ON • On-site

Full-time

Re-posted 3 days ago

HDR rating

9.1

Company rating: 9.1 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

40th of 446 rated engineering

Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story' 
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. 
We believe water is more than a resource, it's a shared responsibility. As part of our Water Business Group, you'll help shape how communities manage water for generations to come. From delivering safe drinking water and treating wastewater responsibly to developing sustainable water supplies and protecting lives and property through flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience.  We bring together experts across disciplines to solve complex challenges with bold thinking and technical excellence. Whether you're modernizing aging systems or pioneering innovative approaches, your contributions will make a meaningful difference in people's lives. This isn't just a job, it's a chance to lead change, drive progress, and leave a lasting legacy.

HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development and delivery of large water/wastewater capital programs. This role will be responsible for the delivery of integrated, technically complex, multi-year, multi-project programs with large capital value, multiple stakeholders and high public visibility. Infrastructure may include both vertical assets, such as existing and planned water and wastewater treatment plants, reservoirs, storage tanks, and pump stations, as well as linear assets, including existing and planned water distribution and transmission mains, force mains, tunnels, sewers, and combined sewer overflow (CSO) systems. Candidates will demonstrate a flexible and effective programmatic approach to management of all aspects of design, procurement, construction admiration and site inspections and lifecycle delivery of large capital programs, supported by HDR's extensive team of technical and management experts.

As a Program Manager at HDR, you will have the opportunity to deliver world-class programs that create positive social, economic and environmental outcomes, leading complex, multidisciplinary teams across diverse sectors and working with key clients and stakeholders to achieve their goals.

Senior Program Manager responsibilities include: 

  • Develop, lead and deliver large drinking water, wastewater and/or stormwater capital program(s) from planning through design and construction to final completion.
  • Identify and assess major program risks and develop and implement strategies to mitigate.
  • Work with clients to implement appropriate program technologies, including Program Management Information Systems (PMIS).
  • Support client in developing program and project budgets, schedules and delivery strategies.
  • Act as liaison between client, HDR and principal stakeholders.
  • Support and participate in meetings, including public meetings.
  • Implement effective technical and program/project management protocols, including effective program controls
  • Exemplify leadership and ability to work with client to implement strategic direction.
  • Provide leadership, direction and guidance to subordinate managers, staff and sub-consultants.
  • Advocate for ethical and safe working practices and implement an effective safety and quality oversight program.
  • Accountable for overall financial success and delivery of the program(s).
     
Preferred Qualifications
 
  • Master's Degree
  • A minimum of 15 years' of related experience in water and wastewater consulting and engineering management, including a minimum 5+ years of experience as Program Manager or Deputy Program Manager.
  • Demonstrated knowledge of water and wastewater treatment, storage, pumping stations, collection and distribution systems.
  • Proficiency in project management information systems, and tools for project and program scheduling, scoping, budgeting, cost analysis, resource analysis, and reporting; as well as Microsoft Outlook, Word, Excel, and PowerPoint.
  • Proven track for client/consultant relations experience.
  • Proven leader with an interest in developing and mentoring team members with growth mindset   
  • Strong written and verbal communication skills in English
  • Proven ability of leading business development activities, pursuing new clients/projects, and managing project deliveries
Required Qualifications
  • Bachelor's degree in Engineering, Construction Management, Planning, Sciences, Business Administration or a closely related field
  • At least one of the following licenses/certifications:
  • Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.
  • PMI Project Management Professional (PMP) certification;
  • PMI Program Management Professional (PgMP) certification;
  • AICP Certification
  • CMAA Certified Construction Manager (CCM) Certification
  • Program management experience consistent with the following requirements:
  • A minimum of six (6) years of program management experience, with at least four (4) years as a Program Manager or similar role with equivalent responsibilities and;
  • Experience leading as a Program Manager or serving in a similar role on the delivery of two or more programs, each with a capital value of $350 million or more. Experience delivering concurrent programs with a total value of $350 million or more qualifies as one of the required programs.;
  • Strong leadership skills with experience building a cohesive team culture and managing team members located in various locations
  • Excellent communication skills. Comfortable presenting to client executives and in front of a large audience in a public setting
  • Management experience with the implementation of projects or programs using alternative and collaborative delivery methods, including design-build (DB), progressive design-build (PDB), and/or construction management at-risk (CMAR)
  • Familiar with the various types of tools used to manage large programs - PMIS, CMIS, scheduling, cost control, document management, risk management, asset management, dashboard analytics, etc.
  • Experience working in an integrated fashion within a Program Management Office (PMO) comprised of both consultant and client staff

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

What HDR employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About HDR

Sourced by ZipRecruiter

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

Industry

Specialized design services

Company size

5,001 - 10,000 Employees

Headquarters location

Omaha, NE, US

Year founded

1917

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