Fidelity International

60 Fidelity International Jobs Hiring Near You

Associate Director - Advice Level: 6 About Fidelity International Over the last 40 years Fidelity International has enjoyed great success, offering investment services and solutions that are in the ...

Establishes collaborative relationships with Fidelity-wide business and technology partners, including Fidelity International and Fidelity US, and acts as a lead contact for inter-company project ...

About your team The Technology function provides IT services to the Fidelity International business globally. These include the development and support of business applications that underpin our ...

Represent Fidelity International in meetings with our clients * Work closely and build relationships with peers in UK, Europe and Asia across the entire firm, including the fixed income, equities ...

This incumbent also represents Emerging Technologies in various working groups both at Fidelity Investment and Fidelity International. What You Will Do This individual is responsible for identifying ...

New

$85K - $111K/yr

About your team The Technology function provides IT services to the Fidelity International business globally. These include the development and support of business applications that underpin our ...

Company Overview At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios ...

next page

Showing results 1-20

Fidelity International Jobs Information

What are the most popular cities for Fidelity International jobs?
What are the most popular states for Fidelity International jobs?
What are the most popular job types at Fidelity International?
Infographic showing various job openings at Fidelity International in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Fidelity International

Dublin, ON โ€ข Hybrid

Full-time

Medical, Retirement

Posted 10 days ago


Job description

About the OpportunityJob Type: PermanentApplication Deadline: 27 June 2026
Job Description

Title: Customer Service Representative

Department: Client Services

Location: City Centre Dublin, Ireland

Salary: 32,100 plus bonus

Are you ready to make a real impact? Join Fidelity International as a Customer Service Representative in our modern Dublin city centre office and help our customers solve problems no one else can.

Whether you're starting your career or taking the next step, you'll find an environment built for your success with expert training, ongoing support, and a strong sense of purpose.

About Fidelity International

With over 50 years' experience, Fidelity helps millions worldwide build better financial futures across 25+ locations. People are at the core of our business and we support each other and take pride in doing what's right.

Inside the Client Services team

Joining our Client Services contact centre team means becoming part of a supportive community delivering expert client support. From day one, you'll receive comprehensive training including classroom, digital tools, and hands-on coaching to help you grow and succeed.

What you'll do:

Your role and responsibilities include:

  • Helping customers by handling queries with professionalism and empathy across multiple channels (primarily phone, with email and letters).

  • Explaining financial products clearly and guiding customers to helpful tools and information.

  • Taking ownership of each interaction, ensuring full resolution.

  • Logging and escalating any potential risks, fraud cases, or vulnerable situations.

  • Handling complaints constructively, aiming for early resolution.

What you'll bring:
  • Experience in a customer service role, ideally in a corporate environment.

  • Excellent phone manner and verbal communication skills.

  • An appetite to grow your expertise through continued learning.

  • Strong listening skills and a customer-first attitude.

  • Comfortable using digital tools and eager to learn new systems.

  • A team-oriented approach and a genuine interest in helping others.

Why join us in Dublin?

We're based in George's Quay House, just steps from Grafton Street, the GPO, and Trinity College. We offer modern, flexible workspaces designed for both focus and connection, as well as an on-site Barista Bar with coffee, fresh pastries, and made-to-order meals.

A role that offers real rewards:

We offer long-term career stability, a clear development path, and a comprehensive benefits package including:

  • Pension contributions: 10% employer-funded plus up to 3% matched

  • Private Medical Insurance: comprehensive cover for you and your family

  • Cycle to Work & TaxSaver tickets: save on your commute

  • Gym discounts & wellness support: prioritise your health

  • Enhanced parental & family leave: support when it matters most

  • 24/7 Employee Assistance Programme: confidential mental health and wellbeing services

  • Dynamic working options: hybrid flexibility for home and office balance

Your future starts here:

If you're ready to join a company that offers opportunity, growth, and purpose, we'd love to hear from you. Apply now.