Join Fidelity International as a Customer Service Representative in our modern Dublin city centre office and help our customers solve problems no one else can. Whether you're starting your career or ...
60 Fidelity International Jobs Hiring Near You
Join Fidelity International as a Customer Service Representative in our modern Dublin city centre office and help our customers solve problems no one else can. Whether you're starting your career or ...
Associate Director - Advice Level: 6 About Fidelity International Over the last 40 years Fidelity International has enjoyed great success, offering investment services and solutions that are in the ...
Associate Director - Advice Level: 6 About Fidelity International Over the last 40 years Fidelity International has enjoyed great success, offering investment services and solutions that are in the ...
Cyber Security Risk Director
Toronto, ON ยท Hybrid
... Fidelity International Limited (FIL) and Fidelity Management & Research Company (FMR) to ensure cohesive and effective cyber security risk management. This role is responsible for advancing and ...
Cyber Security Risk Director
Toronto, ON ยท Hybrid
... Fidelity International Limited (FIL) and Fidelity Management & Research Company (FMR) to ensure cohesive and effective cyber security risk management. This role is responsible for advancing and ...
At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and ...
At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and ...
The role may also work with the Fidelity Business Consulting team at FIL for wider Fidelity International imperatives. The team's human capital is considered 'fungible' and aligned to business ...
The role may also work with the Fidelity Business Consulting team at FIL for wider Fidelity International imperatives. The team's human capital is considered 'fungible' and aligned to business ...
Corporate Development Manager
Toronto, ON ยท Hybrid
The role may also work with the Fidelity Business Consulting team at FIL for wider Fidelity International imperatives. What You Will Do * Business Consulting - Provide high quality business ...
Corporate Development Manager
Toronto, ON ยท Hybrid
The role may also work with the Fidelity Business Consulting team at FIL for wider Fidelity International imperatives. What You Will Do * Business Consulting - Provide high quality business ...
Program Manager FCC
Toronto, ON ยท Hybrid
Establishes collaborative relationships with Fidelity-wide business and technology partners, including Fidelity International and Fidelity US, and acts as a lead contact for inter-company project ...
Program Manager FCC
Toronto, ON ยท Hybrid
Establishes collaborative relationships with Fidelity-wide business and technology partners, including Fidelity International and Fidelity US, and acts as a lead contact for inter-company project ...
This specific role will support the firm's digital assets and tokenisation initiatives for Fidelity International. As Fidelity continues to expand its capabilities in this rapidly evolving space, you ...
This specific role will support the firm's digital assets and tokenisation initiatives for Fidelity International. As Fidelity continues to expand its capabilities in this rapidly evolving space, you ...
Manager, Marketing Operations
Toronto, ON ยท Hybrid
Build and maintain relationships with the wider Marketing team, technology teams, emerging businesses, Fidelity International, FMR and other partners to continuously update the roadmap technology ...
Manager, Marketing Operations
Toronto, ON ยท Hybrid
Build and maintain relationships with the wider Marketing team, technology teams, emerging businesses, Fidelity International, FMR and other partners to continuously update the roadmap technology ...
... Fidelity International group. What You Will Do: * Deliver technology-focused audit assignments to ensure applications, development/support processes, and infrastructure are effectively controlled and ...
... Fidelity International group. What You Will Do: * Deliver technology-focused audit assignments to ensure applications, development/support processes, and infrastructure are effectively controlled and ...
Data Governance Specialist
Toronto, ON ยท Hybrid
Who We Are At Fidelity, we've been helping Canadian investors build better financial futures for ... Certified Data Management Professional from Dama International, an asset Expertise You Bring:
Data Governance Specialist
Toronto, ON ยท Hybrid
Who We Are At Fidelity, we've been helping Canadian investors build better financial futures for ... Certified Data Management Professional from Dama International, an asset Expertise You Bring:
About your team The Technology function provides IT services to the Fidelity International business globally. These include the development and support of business applications that underpin our ...
About your team The Technology function provides IT services to the Fidelity International business globally. These include the development and support of business applications that underpin our ...
Represent Fidelity International in meetings with our clients * Work closely and build relationships with peers in UK, Europe and Asia across the entire firm, including the fixed income, equities ...
Represent Fidelity International in meetings with our clients * Work closely and build relationships with peers in UK, Europe and Asia across the entire firm, including the fixed income, equities ...
This incumbent also represents Emerging Technologies in various working groups both at Fidelity Investment and Fidelity International. What You Will Do This individual is responsible for identifying ...
New
This incumbent also represents Emerging Technologies in various working groups both at Fidelity Investment and Fidelity International. What You Will Do This individual is responsible for identifying ...
New
Who We Are At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and ...
Who We Are At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and ...
$85K - $111K/yr
About your team The Technology function provides IT services to the Fidelity International business globally. These include the development and support of business applications that underpin our ...
$85K - $111K/yr
About your team The Technology function provides IT services to the Fidelity International business globally. These include the development and support of business applications that underpin our ...
Alternative Strategist
Vancouver, BC ยท On-site +1
Who We Are At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and ...
Alternative Strategist
Vancouver, BC ยท On-site +1
Who We Are At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and ...
Who We Are At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and ...
Who We Are At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and ...
Team Manager Corporate Communications and Initiatives
Toronto, ON ยท Hybrid
$6K/yr
At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and ...
Team Manager Corporate Communications and Initiatives
Toronto, ON ยท Hybrid
$6K/yr
At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and ...
Portfolio Strategist
Toronto, ON ยท On-site +1
Company Overview At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios ...
Portfolio Strategist
Toronto, ON ยท On-site +1
Company Overview At Fidelity, we've been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios ...
Fidelity International Jobs Information

Full-time
Medical, Retirement
Posted 10 days ago
Job description
Title: Customer Service Representative
Department: Client Services
Location: City Centre Dublin, Ireland
Salary: 32,100 plus bonus
Are you ready to make a real impact? Join Fidelity International as a Customer Service Representative in our modern Dublin city centre office and help our customers solve problems no one else can.
Whether you're starting your career or taking the next step, you'll find an environment built for your success with expert training, ongoing support, and a strong sense of purpose.
About Fidelity International
With over 50 years' experience, Fidelity helps millions worldwide build better financial futures across 25+ locations. People are at the core of our business and we support each other and take pride in doing what's right.
Inside the Client Services team
Joining our Client Services contact centre team means becoming part of a supportive community delivering expert client support. From day one, you'll receive comprehensive training including classroom, digital tools, and hands-on coaching to help you grow and succeed.
What you'll do:Your role and responsibilities include:
Helping customers by handling queries with professionalism and empathy across multiple channels (primarily phone, with email and letters).
Explaining financial products clearly and guiding customers to helpful tools and information.
Taking ownership of each interaction, ensuring full resolution.
Logging and escalating any potential risks, fraud cases, or vulnerable situations.
Handling complaints constructively, aiming for early resolution.
Experience in a customer service role, ideally in a corporate environment.
Excellent phone manner and verbal communication skills.
An appetite to grow your expertise through continued learning.
Strong listening skills and a customer-first attitude.
Comfortable using digital tools and eager to learn new systems.
A team-oriented approach and a genuine interest in helping others.
Why join us in Dublin?
We're based in George's Quay House, just steps from Grafton Street, the GPO, and Trinity College. We offer modern, flexible workspaces designed for both focus and connection, as well as an on-site Barista Bar with coffee, fresh pastries, and made-to-order meals.
A role that offers real rewards:
We offer long-term career stability, a clear development path, and a comprehensive benefits package including:
Pension contributions: 10% employer-funded plus up to 3% matched
Private Medical Insurance: comprehensive cover for you and your family
Cycle to Work & TaxSaver tickets: save on your commute
Gym discounts & wellness support: prioritise your health
Enhanced parental & family leave: support when it matters most
24/7 Employee Assistance Programme: confidential mental health and wellbeing services
Dynamic working options: hybrid flexibility for home and office balance
Your future starts here:
If you're ready to join a company that offers opportunity, growth, and purpose, we'd love to hear from you. Apply now.